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    SCFLicense: Extension Licensing on Sketchucation

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    • A Offline
      abatari
      last edited by

      I bought a license for Fredo Scale and it worked from January 10th, 2023 until yesterday. Today it's giving me an error "computer name mismatch error_AOC."
      LICENSE 101292 user : abatari

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      • G Offline
        Gábor
        last edited by

        @abatari: This error message is typically thrown after the computer name has been changed. A possible fix is to erase the C:\Users\user1\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file and re activate the licence.

        Make sure you have the latest SketchUcationTools installed

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        • RayWR Offline
          RayW
          last edited by

          @dalebailey said:

          Yes, very annoying and the point why i haven't bought the full package yet. Being forced to reactivate FredoCorner every few days is enough. When i imagine that i would have to do this routine every few days for all the plugins... not possible.
          I would've bought them all right away, but with this limitation it's just not working for me.
          It's annoying to be forced to work without them again, but there are workarounds. Really sad and beyond my understanding that Fredo did it this way after all his outstanding work.

          I don't understand why it was necessary in the first place. Perhaps there should be two levels? An 'A' grade paid level for people who do use SKP professionally and a 'B' grade free level for hobbyists like myself who get nothing from SKP except the joy of creating something; then sharing that with everyone, oh and yes for free. I will not do commissions, I think that is just going down a level. If I can create something for someone because they like my work, then I'm happy to do so. My daughter does the same and she may spend months on a creation.

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          • X Offline
            xudognik_rus
            last edited by

            Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them


            Screenshot_1.jpg

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            • T Offline
              tpghks874
              last edited by

              After changing the computer, the licensing problem continues
              sketchupUcation and all fredo6 plugins
              (FredoCorner, JointPushPull, Curviloft, FredoScale, TopoShaper, Curvizard, VisuHole, ToolsOnSurface)
              are up to date. However, the ERROR_A04 error continues. If you delete the signature file and try again, the B03 error appears and the same ERROR_A04 occurs.
              how can i solve this problom??

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              • B Offline
                brksnr
                last edited by

                Hey everybody,
                I unfortunately forgot to release my license before I formatted my laptop, can you help me out on that one please?
                Thanks.

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                • fredo6F Offline
                  fredo6
                  last edited by

                  @brksnr said:

                  I unfortunately forgot to release my license befor i formatted mut laptop, can you help me out on that one please?

                  You have first to indicate which plugin and which seat number.
                  Send me a PM with this information.

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                  • W Offline
                    woah0129
                    last edited by

                    My license doesn't works.
                    Error message says :

                    Error in the License Validation
                    Request to Sketchucation : ERROR_A04
                    Worng Signature File - You may have changed the computer name
                    It is advised to erase the Signature file and revalidate
                    Do you wnat to open the folder containing the Signature file?

                    How can i solve this problem?

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      The error A04 means the licensing system can't decode the signature-file.
                      Which is somehow unreadable...
                      So perhaps you have renamed your computer, or it has a name that doesn't follow the Microsoft Windows requirements - e.g. perhaps it contains non ASCII letters/numbers or unusual punctuation or foreign characters etc...

                      Follow the instructions of the error-message...
                      Click the button to open the folder containing your signature-file and delete that signature-file.
                      You can now try to re-activate the license[s] and the current computer-name should be recognized...

                      If the problem continues look at renaming your computer sensibly and deleting the signature-file and re-activating the license[s] again...

                      TIG

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                      • Y Offline
                        yeoul
                        last edited by

                        I bought it twice, but there is an error

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          @yeoul said:

                          I bought it twice, but there is an error

                          Send an email to support@sketchucation.com with your PayPal Transaction ID

                          Download the free D'oh Book for SketchUp 📖

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            @yeoul

                            Please explain yourself better...

                            You bought what twice ?
                            Was one purchase a mistake and you want a refund ? [see Rich's reply before]
                            Or did the purchase fail twice ??

                            Or does something not work properly with the license.
                            You need to install the newest SketchUcation toolset for the up to date licensing set up.
                            Make sure you have the newest versions of the
                            If it's a Fredo tool also make sure you have the newest LibFredo6 version.
                            After installing everything ensure you restart SketchUp to sync things.
                            If you have copies of licenses on your computer the extension's entry under the Tools submenu as a 'License...' link that opens a dialog... where you can activate / remove licenses...
                            You also have your own page at SketchUcation where you can view/manage your licenses...
                            If you get errors when managing your licenses please report the full error-message as its code is helpful to us in helping you...

                            TIG

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                            • S Offline
                              sanjang
                              last edited by

                              Hi Fredo6!

                              PLEASE releasing my licenses? I RESET my computer, help me please

                              https://sv1.picz.in.th/images/2023/04/19/mM47DZ.png

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                              • fredo6F Offline
                                fredo6
                                last edited by

                                @sanjang said:

                                Hi Fredo6!

                                PLEASE releasing my licenses? I RESET my computer, help me please

                                https://sv1.picz.in.th/images/2023/04/19/mM47DZ.png

                                This is done. But you still had 2 more setas available anyway.

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                                • N Offline
                                  natejesus
                                  last edited by

                                  I bought roundcorner. I activated it and used it. Later I run SketchUp, roundcorner isn't activated. I activate again and use it. 5 minutes later, still running the same SketchUp instance, roundcorner isn't activated again. Now I activate it, it says it's activated, but when I click roundcorner to use it, it says not activated. It is stuck in this loop.

                                  I am disappointed. I was willing to give my money for the roundcorner tool, but the DRM is broken and I can no longer use the tool I bought. Needless to say this does not encourage me to buy any more tools. I understand DRM is needed, but it must not get in the way of paid users and absolutely must not prevent people from using what they have paid for.

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                                  • X Offline
                                    xyhcwu
                                    last edited by

                                    I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
                                    I come to - https://sketchucation.com/webshop/my-licences.php
                                    and found no option to release them, please help me release them!!!

                                    •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
                                    •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
                                    •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

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                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      @xyhcwu said:

                                      I come to - https://sketchucation.com/webshop/my-licences.php
                                      and found no option to release them, please help me release them!!!

                                      Do you have the current version of the Sketchucation ExtensionStore installed? And the current version of LibFredo6? Make sure they are up to date and then restart SketchUp.

                                      What version of SketchUp are you using? Your profile shows 2020 Free/Make which is impossible.
                                      Screenshot - 4_21_2023 , 6_28_01 AM.png

                                      Etaoin Shrdlu

                                      %

                                      (THERE'S NO PLACE LIKE)

                                      G28 X0.0 Y0.0 Z0.0

                                      M30

                                      %

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @xyhcwu said:

                                        I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
                                        I come to - https://sketchucation.com/webshop/my-licences.php
                                        and found no option to release them, please help me release them!!!

                                        •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
                                        •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
                                        •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

                                        You need to upgrade to the latest version of Sketchucation ExtensionStore (v4.3.1). You probably called the License dialog box without an Internet connection.
                                        I also freed up the 3 seats for ToolsOnSurface.

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          @natejesus said:

                                          I bought roundcorner. I activated it and used it. Later I run SketchUp, roundcorner isn't activated. I activate again and use it. 5 minutes later, still running the same SketchUp instance, roundcorner isn't activated again. Now I activate it, it says it's activated, but when I click roundcorner to use it, it says not activated. It is stuck in this loop.

                                          Could you upgdare to the latest version of Sketchucation ExtensionStore (v4.3.1) and also make sure that you are connected to Internet when you invoke the License dialog box.

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                                          • X Offline
                                            xyhcwu
                                            last edited by

                                            @fredo6 said:

                                            @xyhcwu said:

                                            I used the Fredo tool yesterday and was prompted with an expired license, I selected the purchased license radical file to activate it and it still prompted an expired license, I activated it again and again and ohhhh, Seats running out!
                                            I come to - https://sketchucation.com/webshop/my-licences.php
                                            and found no option to release them, please help me release them!!!

                                            •Seat ID: 93950; HW ID: TH1681976919.0A; Date of activation: 20/04/2023
                                            •Seat ID: 93961; HW ID: ZO1681976919.0D; Date of activation: 20/04/2023
                                            •Seat ID: 93991; HW ID: ST1681982550.0Z; Date of activation: 20/04/2023

                                            You need to upgrade to the latest version of Sketchucation ExtensionStore (v4.3.1). You probably called the License dialog box without an Internet connection.
                                            I also freed up the 3 seats for ToolsOnSurface.

                                            I have updated to Sketchup Pro 2022.
                                            Sketchucation ExtensionStore (v4.3.1)
                                            LibFredo6_v13.9a
                                            Now it works fine, thanks!
                                            I found that when using a VPN connection, the activated license does not release itself! ❓

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