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    SCFLicense: Extension Licensing on Sketchucation

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    • H Offline
      hongjianqin7
      last edited by

      Hi,

      I bought the perpetual license for round corner a while ago and it was working fine till now, It stopped working entirely today, so I updated all the plugins including libfredo6, sketchucation, to make sure they are up to date. I also reinstalled roundcorner, and I validated my perpetual license, which worked initially, after I used it for one minute though, it told me i need to validate it again, but then it wouldn't validate successfully, it keeps on telling me "error, wrong license id", so now I can't use the plugin at all. please refer to the screenshot attached.


      Capture.PNG

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      • F Offline
        FRANCK007
        last edited by

        HELLO, I PURCHASED MY FREDO SCALE PLUGIN, BUT THE LICENSE THAT YOU SEND ME SAID THAT IS A WRONG LICENSE ID PLEASE HELP

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        • J Offline
          janot10
          last edited by

          Same here!


          Snímka obrazovky 2022-11-28 203218.jpg

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          • J Offline
            janot10
            last edited by

            Same here!


            Snímka obrazovky 2022-11-28 203218.jpg

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            • Dave RD Offline
              Dave R
              last edited by

              I appears there's an issue with the server. Have patience. It'll be fixed as soon as possible.

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

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              • M Offline
                mavie
                last edited by

                Ditto to all the above. Ha. I only need to use 4 of Fredo's extensions this morning. 😞

                Hoping server error is fixed soon, good luck!!

                Screen Shot 2022-11-28 at 11.31.47 AM.jpg

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  We're working on it. Sorry for inconvenience. 😳 😳 😳

                  Download the free D'oh Book for SketchUp 📖

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                  • E Offline
                    estraulino
                    last edited by

                    Hi, I also having problems with the license, getting notifications of an expired trial, Wrong license ID, etcetera...

                    But another weird thing that has been happening is that the UI of round corner is incomplete, the background appears, but no info or buttons or icons appears, and there is no way to change the values.

                    I really hope the server is back up again soon, because I use this extensions everyday. I don't really get why would this extension need to phone home, just to end up broken.

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      So it looks like an increase in server load is causing the issue.

                      You can validate but at times it fails. So give it an hour to settle while we fine tune things

                      Download the free D'oh Book for SketchUp 📖

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        Looks to be resolved.

                        Download the free D'oh Book for SketchUp 📖

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                        • M Offline
                          mavie
                          last edited by

                          Yay!! Thanks, guys! 😄

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                          • D Offline
                            Digdaman
                            last edited by

                            Dear Fredo

                            I had a problem that my license seats filling because it's recognizede as a different PC when I restarted sketchup.
                            The problem seems to be resolved for now.

                            It was causede by sketchup floating license.
                            Once I checked out the sketchup floating license when validate Fredo6 license, even if I restart sketchup, the plugin worked correctly as the same PC.

                            So, Please release all my seats from all computers so I can start the process from scratch.

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                            • G Offline
                              Gábor
                              last edited by

                              @digdaman said:

                              So, Please release all my seats from all computers so I can start the process from scratch.

                              Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

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                              • D Offline
                                Digdaman
                                last edited by

                                @gábor said:

                                @digdaman said:

                                So, Please release all my seats from all computers so I can start the process from scratch.

                                Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

                                Thank you for your reply.

                                But, there were only current releasable licenses.

                                I want to release a seat that cannot be released beccause it was recognizede as a different PC due to a problem when sketchup restarted.


                                releasable


                                not releasable

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                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @digdaman

                                  Could you indicate which seats (or HWID) would wish to release.

                                  I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

                                  digdaman licenses.png

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                                  • B Offline
                                    banyj
                                    last edited by

                                    Hello,
                                    can I ask you (fredo6), if you could release license seats? I don´t know why, but there are seats, which I can´t release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC. I use latest versions of sketchucation and libfredo6.

                                    Thanks for your help!

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                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @banyj said:

                                      can I ask you (fredo6), if you could release license seats? I don´t know why, but there are seats, which I can´t release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC.

                                      I did release all seats, except those assigned to HWID = SJ1663681747.0A

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                                      • D Offline
                                        Digdaman
                                        last edited by

                                        @fredo6 said:

                                        @digdaman

                                        Could you indicate which seats (or HWID) would wish to release.

                                        I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

                                        [attachment=0:2bm3spg0]<!-- ia0 -->digdaman licenses.png<!-- ia0 -->[/attachment:2bm3spg0]

                                        I want to release these licenses
                                        RoundCorner
                                        Seat ID: 64651; HW ID: FF1668415971.0P; Date of activation: 14/11/2022
                                        Seat ID: 64825; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
                                        Seat ID: 64835; HW ID: RJ1668487704.0Y; Date of activation: 15/11/2022

                                        JointPushPull
                                        Seat ID: 64780; HW ID: FF1668415971.0P; Date of activation: 15/11/2022
                                        Seat ID: 64829; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
                                        Seat ID: 64859; HW ID: IK1668491714.0Y; Date of activation: 15/11/2022

                                        These licenses became dysfunctional and notrelease when skecthup restarted.

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          @Digdaman
                                          Done

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                                          • Z Offline
                                            ZoOZ85 Newcomers
                                            last edited by

                                            Bonjour,

                                            Je viens d'acheter la licence pour les différentes extensions de Frédo6 mais aucun plugin ne fonctionnent. J'ai vu qu'il y avait des soucis en ce moment avec les validations de licence mais pour ma part celle-ci s'est installer et validé correctement.
                                            Je précise que la dernière version du jeu d’outils SketchUcation et de LibFredo sont elles aussi bien installés. Je précise aussi que je suis sur la version d'essai de SketchUp pro 2022, mais j'ai le même problème sur SketchUp pro 2018.
                                            Je tourne sous Windows 11 si jamais !

                                            Quelqu'un aurait-il des problèmes similaires ??

                                            Merci pour votre aide !

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