Clothworks license

[solo]

I have updated to a new computer and all but Clothworks plugins work. I put in my name and serial number but got this response.
I am connected to the internet, and I uninstalled clothworks from old PC.

[Dave R]

Did you install a fresh copy of the Sketcucation extension?

[Rich O Brien]

@unknownuser said:

I put in my name and serial number

You need to validate with the .scflicense file

There's no serial number you input. Click the Open License Location and see what .scflicense files you have

[giggiggles]

Hello
I purchased a ClothWorks license yesterday and I have not received an email with your license file.
I also sent email to clothworks@sketchucation.com but there is no any response till now
I purchased with credit card (Thailand)

[Anne O Grady]

Hi There,
Have a quick look in your inbox, I have contacted your there

Cheers
Anne

[sirgucci]

hi,
I bought a clothworks over 30 hours ago and didnt get a licence till now. Please help.

[Rich O Brien]

Send an email to support@sketchucation.com and we'll get you fixed up.

Also try checking your Spam folder.

[Danromanob]

Hi I already bought the license but I don't understand how to instal it

[Dave R]

@Danromanob said in Clothworks license:

but I don't understand how to instal it

The extension or the license?

What version of SketchUp? What operating system?

[Dresscoat_05]

Hi, i bought the licence last week and have send Anton S. 2 emails for the past week and he has not responded yet. I'm getting frustrated since i can't finish my work without the licence. I saw something online to message him personally but it doesn't work anymore. Can someone help me?

[Rich O Brien]

@Dresscoat_05

We are looking into this now.