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    [Plugin] ClothWorks v1.8.0 - 28 Apr 2024

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    • ArisA Offline
      Aris
      last edited by

      tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

      Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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      • jujuJ Offline
        juju
        last edited by

        @aris said:

        tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

        IIRC installations on the same hardware but for different versions of SketchUp is also counted.

        Save the Earth, it's the only planet with chocolate.

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        • G Offline
          gazzato70
          last edited by

          @gazzato70 said:

          @rich o brien said:

          @gazzato70 said:

          Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

          The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

          https://i.imgur.com/QgKtExV.png

          Thanks for the reply, so since I don't have release the licenses before formatting, nothing can be done? Did I get it right ? If this works I will be careful with the latest license actually in use (2021-10-08). However, the license of 2020-02-16 was of the old Laptop that I sold with only Windows 10 and the drivers installed while the license of 2021-05-25 is of the current Laptop that I purchased at the end of May 2021.
          One last question, in case of hard disk failure or computer theft (I hope it never happens !!) I would also lose the last available license and I would be forced to buy it again ??? Many thanks for the help even if I think there must be a solution, you should be able to see if the license is actually in use on some pc and not rely on the installation. Only in this way do I consider it right to impose such a strict rule. Thanks

          I haven't received any answers or solutions yet. Thanks.

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            The license system philosophy is that no internet queries are needed to use a licensed plugin.

            That means the user needs to be aware of license allocation. Of course hardware failure happens and in this instance we release further seats.

            Just contact the extension dev. They can do it.

            Future license system updates are planned to allow online license releases etc.

            Download the free D'oh Book for SketchUp 📖

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            • E Offline
              emmearch
              last edited by

              Hi, I wonder if anyone can help me: I have been using Clothworks paid version until today with no problem.

              Today I tried it and as soon as I start the simulation, Sketchup become unresponsive and I have to force close.

              It was working perfectly prior to today, I have already tried to delete it and reinstall, but to no avail. Any help would be appreciated.

              I'm on windows 10, did a system update yesterday (could it be that?), working with Xeon processor and a 1070ti GPU.

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              • Dave RD Offline
                Dave R
                last edited by

                Looking at what has changed on your computer since you last used it is a good idea. Clothworks didn't change. According to your profile you are using SketchUp 2017 Make and that hasn't changed in around 4 years. A Windows update might be the cause. Maybe a bad graphics driver that was included with the update?

                Have you tried it with a very simple model? Few subdivisions of the cloth component and a simple shape as a collider?

                Etaoin Shrdlu

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                • E Offline
                  emmearch
                  last edited by

                  Thanks for your reply, I should update my profile: I'm using the latest update of Sketchup (licensed of course), and it stops working when I try the simplest geometry.

                  I'll try to update my graphics drivers..

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Can you share the .skp file you're trying to use Clothworks on? It would be interesting to also compare with another computer.

                    Etaoin Shrdlu

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                    • GD3DesignG Offline
                      GD3Design
                      last edited by

                      Hey Michael,
                      Windows update's cause me all kinds of trouble. I have no idea if it will help with this situation or not, but after Windows updates I often need to uninstall & reinstall 'Microsoft C++ Distributables' to get my programs functioning again. If Clothworks uses C++ it could be ​affected...?

                      (After last months update, I lost one of my NVMe drives from showing up in BIOS...and I still havent' got it working again.... (thanks MS)) 😞

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                      • E Offline
                        emmearch
                        last edited by

                        Hi, thanks for the heads up. I'll try and see what happens.

                        To add to this: I have this problem only on my Workstation. On my laptop (win 10, I7, gtx970) everything runs smoothly, but there I am using Sketchup 2020

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                        • G Offline
                          gazzato70
                          last edited by

                          @rich o brien said:

                          The license system philosophy is that no internet queries are needed to use a licensed plugin.

                          That means the user needs to be aware of license allocation. Of course hardware failure happens and in this instance we release further seats.

                          Just contact the extension dev. They can do it.

                          Future license system updates are planned to allow online license releases etc.

                          Thanks to those who restored the licenses, thanks for believing my words, in the future I will be more waiting in case of formatting or buying a new PC !!

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                          • H Offline
                            hydboxhydbox
                            last edited by

                            Hello all,

                            I went through most Clothworks tutorials on Youtube. But there are still a few advanced setting options I don't know how to use.

                            Outline Pins
                            Multi-threaded
                            Draw Vertices

                            Is there any video tutorial that has some example explaining these.
                            Thanks


                            Screen Shot 2021-12-01 at 14.58.49.png

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                            • S Offline
                              stanka
                              last edited by

                              I have a small issue with clothworks. I purchased a licence 03.01.2022 and installed it according to your instructions. However, when I try to use a pin tool it seem not to be working. The arrows won´t simply occur.

                              Would be very glad for any help you could provide.
                              Thanks a lot,

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                What are you doing when you try to insert them? I click once to place the pin, move the cursor up a little and click again. Click on the GIF. This is in SU 2021.
                                pins.gif

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                                • TutorialsUpT Offline
                                  TutorialsUp
                                  last edited by

                                  @dave r said:

                                  What are you doing when you try to insert them? I click once to place the pin, move the cursor up a little and click again. Click on the GIF. This is in SU 2021.
                                  [attachment=0:230xekdk]<!-- ia0 -->pins.gif<!-- ia0 -->[/attachment:230xekdk]

                                  Click -- Drag -- Click-Release

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                                  • TutorialsUpT Offline
                                    TutorialsUp
                                    last edited by

                                    @tutorialsup said:

                                    Can you please add that feature. that allow us to Scale the Cloth X Y and Z axis separately. Right now cloth Scale option scale uniformly from all axis.

                                    Thanks

                                    Hi, Anton_S I'm still waiting for this feature,
                                    have you planned to add this feature?
                                    Thanks

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                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      @tutorialsup said:

                                      Click -- Drag -- Click-Release

                                      Try doing it as I described.

                                      Etaoin Shrdlu

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                                      • TutorialsUpT Offline
                                        TutorialsUp
                                        last edited by

                                        @dave r said:

                                        @tutorialsup said:

                                        Click -- Drag -- Click-Release

                                        Try doing it as I described.

                                        Yes! It's worked as well 😄

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                                        • C Offline
                                          commasense
                                          last edited by

                                          Hi there, 

I hope this is the right place to find help for clothworks, if not please help showing me the correct channel.
I had been using clothworks with sketchup 2017 & 2018 in my old Mac a few years back. 
And currently I have problem using it with my new map m1 2021 running skectup pro 2021.

I just couldn't select the pins at all during the animation.....

I have triple checked and its not a licence issue..

                                          Much appreciate if anyone can help or share experience. 

thanks many
wayne

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                                          • I Offline
                                            Indecrafts
                                            last edited by

                                            Great Plugin for sketchup users!

                                            I bought the plugin over a year now and it was all okay, but after the latest update; my activation key does not work anymore, also I tried reaching out via email for technical support but no reply. it's been a month now and I am not sure if it's only me or is there anyone else who has the same experience?

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