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    SU crashes on start (GTX1080ti)

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    • jujuJ Offline
      juju
      last edited by

      take a look here:

      https://forums.sketchup.com/t/sketchup-crash-with-gtx-1080-cant-find-read-card-memory-help/48316

      oh, and please update your profile, it's indicating you're on SU8...

      Save the Earth, it's the only planet with chocolate.

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      • R Offline
        rv1974
        last edited by

        Juju, thanks for reply. But the link you've provided was alredy attached at the starting.
        I have latest SU updates, drivers, frameworks and SDKs but for some reason Sketchup sees
        0 of 12gb (my dedicated video memory).
        P.S. Layout and StyleBuilder are running fine.
        P.P.S. Installed oldie 2015 64bit- running fine.

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        • jujuJ Offline
          juju
          last edited by

          sorry, my bad if the link was posted initially, could have sworn...

          IIRC this is a CheckUp utility problem, in most cases SketchUp will function normally.

          I know there was a Win10 issue with SU related to a specific Windows KB update, most people reported normal functionality after the specific KB update in question was removed. Have you checked for this?

          And SketchUp itself definitely crashes when starting up, not during usage?

          Have you uninstalled and reinstalled (or done a repair installation) using the recommended right click > run as administrator? You also have the latest version? Stupid questions I suppose, just a matter of crossing the t's and dotting the i's.

          Save the Earth, it's the only planet with chocolate.

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          • K Offline
            kaas
            last edited by

            there was a recent Nvidia update (I think last week) that fixed the anti alias problem I had with SketchUp 2017 and my gtx1080 (non-ti). Can't hurt to look again if you're running the latest drivers. Just dotting the i's...

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            • R Offline
              rv1974
              last edited by

              Juju, It crashes on start.
              Kaas, I installed the freshest nvidia drivers yesterday. I guess I should try some antique one.

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              • Dave RD Offline
                Dave R
                last edited by

                The message regarding the lower than reality memory is due to a Windows bug. It isn't really SketchUp "thinking" you have too little memory. Ignore it.

                When you installed SketchUp, did you right click on the installer and select Run as administrator? If not SketchUp is not installed correctly and this could be the cause of the trouble. Are you getting Bug Splats?

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

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                • R Offline
                  rv1974
                  last edited by

                  Finally managed to sort it out:
                  reinstalled NET and vcredist_x64 from the oldest SU2017 and then upgaded.
                  Thank you all for participating.

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                  • Bob JamesB Offline
                    Bob James
                    last edited by

                    @dave r said:

                    When you installed SketchUp, did you right click on the installer and select Run as administrator? If not SketchUp is not installed correctly and this could be the cause of the trouble. Are you getting Bug Splats?

                    This is REALLY important. I was having all kinds of weird problems. When I reinstalled using Run as Administrator all of my problems went away.

                    i7-4930K 3.4Ghz, 2x GTX780 6GB, 32GB DDR3-1600 ECC, OCZ Vertex 4 500GB, WD Black 3TB, 32TB NAS, 4x 27" Monitors, SpaceMouse Pro, X-keys XK-60

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                    • B Offline
                      Barlzy
                      last edited by

                      Hi,

                      I too have this exact problem, but re installing c++ did not help, please can you advise where you downloaded your solution from? Thanks in advance.

                      James.

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                      • V Offline
                        valerostudio
                        last edited by

                        I am getting this issue now - twice in the last 2 weeks. I have a 1080ti and a Titan X installed

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