New Graphics Card .. Now Have Warning!

Joe Wood

it's happening almost every image!

these block areas showing up in the text is the same issue,

never happened with my ol SUp Ver 5

black block.jpg

JQL

Never happens to me as I use Layout for that. I keep thinking I should dimension and leader in sketchup so it's nice I have these posts to remind me why I do not.

Joe Wood

chit, happening almost every image now .. 2d, or 3d images, doesn't matter

My Open GL is use Hdwr Asc and fast feedback,

my video card Program Settings set to Google SUp, what other Settings can I try?

Can I report this as a bug, to a support team??

JQL

yes

sketch3d.de

check that "Camera > Perspective" is enabled and the FoV at "Camera > Field of View" is configured to 30 degrees (or higher).

Joe Wood

No I have the FOV set to 35, thanks anyway, anyone else have any ideas?

where would I report this bug??

juju

default FOV differs between Make and Pro versions, it's easy enough to set it the way you prefer though...

sketch3d.de

@joe wood said:

...anyone else have any ideas?

where would I report this bug??

is the model very small/big in absolute dimensions or very far away from the origin?

offic. SU Pro Technical Support Form

Joe Wood

Nope, just an average sized model right at the origin.

This happens with all my models, now that I've gone with SUp 2016 ..

thanks for the link Sketch!

sketch3d.de

try if grouping the text elements helps.

Joe Wood

Yeah already done that, I almost always group all the text in a scene, so I can hide it all for the next scene.

Joe Wood

Just tried a png, exact same missing / smudged text ..

I can't zoom out, I'll loose the scene setup.

I'm already at max resolution 1920 x 1080.

has anyone else reported this issue??

sketch3d.de

try if zooming out helps, if yes you may compensate this by enlarging the export resolution and cropping the white space away with your image editor.

btw, export to losless PNG format instead of lossy JPEG w/ artefacts at hard contrasts or ol' TIFF.

sketch3d.de

the raster export format has obviously nothing to do with this issue...

... the max. raster export resolution has nothing to do with the screen resolution but is configured during the raster export (see button "Options..." in export dialog).

zooming a bit out and cropping the resulting raster image will likely result in a similar scene setup... but as always, it's up to you.

Joe Wood

Sorry, I don't understand, don't even know what Raster means, I tried zooming out a bit,

and the same problem. This is happening with almost every image with text I export from 2016.

pbacot

Have you posted a file here, in which this occurs? I'd be curious what result I have. I don't do a LOT of this sort of export with text, but never seen a problem-- that is if the text is positioned correctly in the view, it comes out OK AFAIK.