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    Win 7 64bit explorer still crashing!!!!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • Rich O BrienR Online
      Rich O Brien Moderator
      last edited by

      Yikes!

      Wasn't there a fix by TIG for this?

      Something to do with the thumbs.dll?

      Download the free D'oh Book for SketchUp πŸ“–

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        http://sketchucation.com/forums/viewtopic.php?p=545722#p545722

        I think it is this issue Dave

        Download the free D'oh Book for SketchUp πŸ“–

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        • Dave RD Offline
          Dave R
          last edited by

          Thanks Rich.

          I must be lucky. I've never had Windows Explorer crash when displaying the contents of folders containing SKPs. In fact it's open right now on my screen as is SketchUp.

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

          %

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          • bazB Offline
            baz
            last edited by

            Box wrote this in that post: "It sounds like it could be a graphics card issue.
            I remember some time back there was an issue with thumbnails causing explorer crashes.
            Try looking for ThumbsUp.dll in the sketchup directory at C:\Program Files\SketchUp\SketchUp 2015 and renaming it to OldThumbsUp.dllx so that it wont be recognised and see if that fixes the problem. You might need to reboot.
            If it doesn't work change the name back before you forget."

            Why do we have to put up with a 'Workaround'?

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            • bazB Offline
              baz
              last edited by

              @dave r said:

              Thanks Rich.

              I must be lucky. I've never had Windows Explorer crash when displaying the contents of folders containing SKPs. In fact it's open right now on my screen as is SketchUp.

              Dave, lucky you, are you running win7 64bit pro?

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              • bazB Offline
                baz
                last edited by

                I GO CRAZY!!! I can't even SELECT the client brief PDF without a crash,!!!

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                • Dave RD Offline
                  Dave R
                  last edited by

                  @baz said:

                  @dave r said:

                  Thanks Rich.

                  I must be lucky. I've never had Windows Explorer crash when displaying the contents of folders containing SKPs. In fact it's open right now on my screen as is SketchUp.

                  Dave, lucky you, are you running win7 64bit pro?

                  Yes. Win7 64-bit professional.

                  I wish I could help you. Did you do anything with that DLL file as outlined in Rich's link?

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • BoxB Offline
                    Box
                    last edited by

                    I think the problem is Baz, it only affects a small number of users with a specific setup. So pinning down what is actually causing it and working out a fix is taking time.
                    There have been discussions on the official forum about it but as yet no solution.
                    Personally I would suggest that complaining over there where they actually have some control of the software would be more productive. Nobody here is responsible for it but over there the more people that bring it to their attention the more chance of something happening.

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                    • Rich O BrienR Online
                      Rich O Brien Moderator
                      last edited by

                      @baz said:

                      Why do we have to put up with a 'Workaround'?

                      I feel your pain.

                      Only thing I can say is hit them up at their place.

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • bazB Offline
                        baz
                        last edited by

                        @box said:

                        I think the problem is Baz,

                        Is that poor punctuation, or are you trying to tell me something?

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                        • BoxB Offline
                          Box
                          last edited by

                          No, if I put the comma before Baz I would have been saying the problem was Baz.
                          However, I think I need to edit.

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                          • bazB Offline
                            baz
                            last edited by

                            @ Box: "Personally I would suggest that complaining over there where they actually have some control of the software would be more productive. Nobody here is responsible for it but over there the more people that bring it to their attention the more chance of something happening."

                            @ Rich: "I feel your pain.
                            Only thing I can say is hit them up at their place."

                            Yeah, point taken, but I'm a one forum sort of guy, actually an 'only one forum sort of guy', and I know that the team at Sketchup keep a very close eye here, so here's hoping...

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                            • bazB Offline
                              baz
                              last edited by

                              @box said:

                              No, if I put the comma before Baz I would have been saying the problem was Baz.
                              However, I think I need to edit.

                              Box, much as I love you, you are prevaricating.

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                              • Rich O BrienR Online
                                Rich O Brien Moderator
                                last edited by

                                @baz said:

                                @ Rich: "I feel your pain.
                                Only thing I can say is hit them up at their place."

                                Yeah, point taken, but I'm a one forum sort of guy, actually an 'only one forum sort of guy', and I know that the team at Sketchup keep a very close eye here, so here's hoping...

                                If it don't make dolla$ then it don't make sense

                                Download the free D'oh Book for SketchUp πŸ“–

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                                • bazB Offline
                                  baz
                                  last edited by

                                  @unknownuser said:

                                  Could you expand on that thou

                                  Could you expand on that though Rich?

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                                  • BoxB Offline
                                    Box
                                    last edited by

                                    Not at all, Baz. Read it this way.
                                    I think the problem is Baz (pause) the donkey is more attractive than the sheep.
                                    Or
                                    I think the problem is (Pause) Baz the donkey is more attractive than the Sheep? Whose name isn't important.

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                                    • bazB Offline
                                      baz
                                      last edited by

                                      @box said:

                                      Not at all, Baz. Read it this way.
                                      I think the problem is Baz (pause) the donkey is more attractive than the sheep.
                                      Or
                                      I think the problem is (Pause) Baz the donkey is more attractive than the Sheep? Whose name isn't important.

                                      I think you are wrong about the donkey.

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                                      • BoxB Offline
                                        Box
                                        last edited by

                                        Always knew you had some kiwi in you.

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                                        • Rich O BrienR Online
                                          Rich O Brien Moderator
                                          last edited by

                                          @baz said:

                                          Could you expand on that though Rich?

                                          Are you on maintenance plan/subscription with SU?

                                          Yearly release cycles means you get supported on the yearly release.

                                          Here you get community support on all legacy releases to the best of the communities ability.

                                          First stick you'll get beat with is the 'upgrade' stick.

                                          Download the free D'oh Book for SketchUp πŸ“–

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                                          • bazB Offline
                                            baz
                                            last edited by

                                            @box said:

                                            Always knew you had some kiwi in you.

                                            Got it in one πŸ˜„ (Tho I'm from Wales, same thing tho')

                                            (Thanks for a half hour of interreaction, I'm over my snit now. Cheers).

                                            Onwards and Upwords.

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