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    Fredo6 crashing SU Pro 2014

    Scheduled Pinned Locked Moved Plugins
    21 Posts 6 Posters 1.1k Views 6 Watching
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    • tt_suT Offline
      tt_su
      last edited by

      Do you get the BugSplat dialog or the Apple crash dialog?

      1 Reply Last reply Reply Quote 0
      • B Offline
        Blippy
        last edited by

        Wow - thanks Fredo!! That all seems to be behaving itself now. Yes, I've tried Thomthom's CleanUp - but I couldn't detect any improvements with it - although that may have more to do with me having little idea of what to expect/look for. I've been trawling the plugin world fairly intensively trying to find something that would work and your magical Edge Inspector was the closest I got to a solution. So, many thanks for your plugin(s), and many thanks for being generous enough to also help me individually with my problem. I'm sort of a little bit glad I managed to inadvertently given you a challenge that made it all a little more worth while (hopefully) πŸ˜‰

        Thanks again!

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        • B Offline
          Blippy
          last edited by

          @tt_su said:

          Do you get the BugSplat dialog or the Apple crash dialog?

          Oh, Hi - I was getting both.

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          • tt_suT Offline
            tt_su
            last edited by

            Did you submit the BugSplat? If you did - and provided some description, name or email, then I can use that to look it up and perhaps get any idea of where it crashed.

            (In general, please submit any BugSplats - even the ones you have sent before. For first time crashes, please include some info about what happened prior to the crash.)

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            • B Offline
              Blippy
              last edited by

              @tt_su said:

              Did you submit the BugSplat? If you did - and provided some description, name or email, then I can use that to look it up and perhaps get any idea of where it crashed.

              (In general, please submit any BugSplats - even the ones you have sent before. For first time crashes, please include some info about what happened prior to the crash.)

              Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

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              • BoxB Online
                Box
                last edited by

                You have raw geometry on the wrong layer.
                Move it to layer0 and your model will work.

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                • B Offline
                  Blippy
                  last edited by

                  @box said:

                  You have raw geometry on the wrong layer.
                  Move it to layer0 and your model will work.

                  Ooooh... and there was I wondering just last night what all this layer business is about in sketchup! Obviously I can have a dig to find out more, but if you are able to point me to a nice SU Layers 101 I'd appreciate it. And hopefully it will tell me how to move raw (as opposed to cooked?) geometry!!

                  This process is proving far more educational than I imagined πŸ˜‰

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Here's most of what you need to know about using layers in SketchUp.
                    http://help.sketchup.com/en/article/38572

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

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                    • B Offline
                      Blippy
                      last edited by

                      @dave r said:

                      Here's most of what you need to know about using layers in SketchUp.
                      http://help.sketchup.com/en/article/38572

                      Ah, very nifty. Thanks again!!

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                      • tt_suT Offline
                        tt_su
                        last edited by

                        @blippy said:

                        Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

                        The BugSplat dialog has a button to Send. And a textarea to enter description.

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                        • B Offline
                          Blippy
                          last edited by

                          @tt_su said:

                          @blippy said:

                          Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

                          The BugSplat dialog has a button to Send. And a textarea to enter description.

                          That hasn't been my experience of BugSplat. Whenever SU has crashed I've only been aware of BugSplat when I cycle through my open apps (squiggle-tab) and the BugSplat icon (very cute btw) is in the list. When I select it there is no dialog or text box, just the generic OSX menu with zero functionality - certainly nothing like what you describe.

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            That's what I get on my Mac when SketchUp crashes, too. Thankfully it is extremely rare but I am never able to send in those splat reports. Some folks do get the Splat window on Mac, though. No idea what's different about ours though.

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

                            %

                            1 Reply Last reply Reply Quote 0
                            • tt_suT Offline
                              tt_su
                              last edited by

                              Ah, there are some issue with the BugSplat dialog under OSX. We're investigating that.

                              1 Reply Last reply Reply Quote 0
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