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    Fredo6 crashing SU Pro 2014

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    • massimoM Offline
      massimo Moderator
      last edited by

      @blippy said:

      Test... my reply and upload don't seem to have materialised.

      A couple of first posts by new members have to be approved by a moderator.

      1 Reply Last reply Reply Quote 0
      • B Offline
        Blippy
        last edited by

        Ah! That explains it. Thanks.

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        • fredo6F Offline
          fredo6
          last edited by

          @blippy,

          I tried the model but got no bugsplat.

          The model is clearly full of defects, in particular very small edges (some below 0.01 mm). So it is quite interesting because it pushed EdgeInspector to the limits.

          This helped me to find a few problems in EdgeInspector which I have fixed and will publish in a new release.

          In the meantime, here is a cleaner version of the file. I scaled it up by x10 before using EdgeInspector.

          Blippy - acb take 12 x10.skp

          By the way, have you tried thomthom's CleanUp plugin on your model, with the "repair Edges" feature?

          Fredo

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          • tt_suT Offline
            tt_su
            last edited by

            Do you get the BugSplat dialog or the Apple crash dialog?

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            • B Offline
              Blippy
              last edited by

              Wow - thanks Fredo!! That all seems to be behaving itself now. Yes, I've tried Thomthom's CleanUp - but I couldn't detect any improvements with it - although that may have more to do with me having little idea of what to expect/look for. I've been trawling the plugin world fairly intensively trying to find something that would work and your magical Edge Inspector was the closest I got to a solution. So, many thanks for your plugin(s), and many thanks for being generous enough to also help me individually with my problem. I'm sort of a little bit glad I managed to inadvertently given you a challenge that made it all a little more worth while (hopefully) ๐Ÿ˜‰

              Thanks again!

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              • B Offline
                Blippy
                last edited by

                @tt_su said:

                Do you get the BugSplat dialog or the Apple crash dialog?

                Oh, Hi - I was getting both.

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                • tt_suT Offline
                  tt_su
                  last edited by

                  Did you submit the BugSplat? If you did - and provided some description, name or email, then I can use that to look it up and perhaps get any idea of where it crashed.

                  (In general, please submit any BugSplats - even the ones you have sent before. For first time crashes, please include some info about what happened prior to the crash.)

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                  • B Offline
                    Blippy
                    last edited by

                    @tt_su said:

                    Did you submit the BugSplat? If you did - and provided some description, name or email, then I can use that to look it up and perhaps get any idea of where it crashed.

                    (In general, please submit any BugSplats - even the ones you have sent before. For first time crashes, please include some info about what happened prior to the crash.)

                    Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

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                    • BoxB Offline
                      Box
                      last edited by

                      You have raw geometry on the wrong layer.
                      Move it to layer0 and your model will work.

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                      • B Offline
                        Blippy
                        last edited by

                        @box said:

                        You have raw geometry on the wrong layer.
                        Move it to layer0 and your model will work.

                        Ooooh... and there was I wondering just last night what all this layer business is about in sketchup! Obviously I can have a dig to find out more, but if you are able to point me to a nice SU Layers 101 I'd appreciate it. And hopefully it will tell me how to move raw (as opposed to cooked?) geometry!!

                        This process is proving far more educational than I imagined ๐Ÿ˜‰

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                        • Dave RD Offline
                          Dave R
                          last edited by

                          Here's most of what you need to know about using layers in SketchUp.
                          http://help.sketchup.com/en/article/38572

                          Etaoin Shrdlu

                          %

                          (THERE'S NO PLACE LIKE)

                          G28 X0.0 Y0.0 Z0.0

                          M30

                          %

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                          • B Offline
                            Blippy
                            last edited by

                            @dave r said:

                            Here's most of what you need to know about using layers in SketchUp.
                            http://help.sketchup.com/en/article/38572

                            Ah, very nifty. Thanks again!!

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                            • tt_suT Offline
                              tt_su
                              last edited by

                              @blippy said:

                              Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

                              The BugSplat dialog has a button to Send. And a textarea to enter description.

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                              • B Offline
                                Blippy
                                last edited by

                                @tt_su said:

                                @blippy said:

                                Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

                                The BugSplat dialog has a button to Send. And a textarea to enter description.

                                That hasn't been my experience of BugSplat. Whenever SU has crashed I've only been aware of BugSplat when I cycle through my open apps (squiggle-tab) and the BugSplat icon (very cute btw) is in the list. When I select it there is no dialog or text box, just the generic OSX menu with zero functionality - certainly nothing like what you describe.

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                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  That's what I get on my Mac when SketchUp crashes, too. Thankfully it is extremely rare but I am never able to send in those splat reports. Some folks do get the Splat window on Mac, though. No idea what's different about ours though.

                                  Etaoin Shrdlu

                                  %

                                  (THERE'S NO PLACE LIKE)

                                  G28 X0.0 Y0.0 Z0.0

                                  M30

                                  %

                                  1 Reply Last reply Reply Quote 0
                                  • tt_suT Offline
                                    tt_su
                                    last edited by

                                    Ah, there are some issue with the BugSplat dialog under OSX. We're investigating that.

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