BuildEdge PLAN 3.0 Now Available!

utiler

Hi Aaron, have watched the 3.0 videos and looks like a big leap foward!!

For some reason though this is what I get when loaded? Seems the dialogue box is scrambled; I can't seem to be able to insert my serial number.

BuildEDGE_3.0.png

pilou

I will try the uppdater

Much better...
Just a very anxious suspense !
1 minute 40 seconds before something arrives after the first click on the icon !
All is freezing then all works fine!
Never seen that for any plugin : I have tested some thousands!
Do you test something to Internet ? (I have a speedy connection)
Tested on a not very old computer ( 3 years 5 cores)
This is happening only at the start of a Sketchup session!
After the first openning of the plugin it works normally at each call of the plugin!

Another thing: does it normal in the free demo to not have door, window, floor ?
(colors image are mine in 2D prog changed

Bruce Watt

Hi Aaron,

if I am part way through my design using build edge and I need to close sketchup. When I re start sketchup and continue with my design do I loose the functionality of buildedge? Does it commit to sketchup on closing in other words.

aarondietzen

@bruce watt said:

Hi Aaron,

if I am part way through my design using build edge and I need to close sketchup. When I re start sketchup and continue with my design do I loose the functionality of buildedge? Does it commit to sketchup on closing in other words.

Hi Bruce,

Closing SketchUp should not affect your BuildEdge data. You should be able to save, close, reopen and continue working. We only Commit when you tell us to!

Thanks!

aarondietzen

@utiler said:

Hi Aaron, have watched the 3.0 videos and looks like a big leap foward!!

For some reason though this is what I get when loaded? Seems the dialogue box is scrambled; I can't seem to be able to insert my serial number.

Hi Andrew!

Woah! That ain't right!

Looks like a problem initializing the java script. Is that happening every time you try to run, or just the first time? If it IS every time, I will need to get some more data from you. I think it is something that we can fix pretty easily, but it might take a little bit of investigation.

Thanks!

aarondietzen

@unknownuser said:

I will try the uppdater

Much better...
Just a very anxious suspense !
1 minute 40 seconds before something arrives after the first click on the icon !
All is freezing then all works fine!
Never seen that for any plugin : I have tested some thousands!
Do you test something to Internet ? (I have a speedy connection)
Tested on a not very old computer ( 3 years 5 cores)
This is happening only at the start of a Sketchup session!
After the first openning of the plugin it works normally at each call of the plugin!

Another thing: does it normal in the free demo to not have door, window, floor ?
(colors image are mine in 2D prog changed

[attachment=0:1llvyi36]testb.jpg[/attachment:1llvyi36]

First off, I gotta say I am really enjoying the colors.

Now, as for the delay, is that happening every time you launch, or just the first time? Unfortunately, we do authorize the software, and that can take a little time (though, to be honest, 1 minute 40 seems a little too long).

As for doors, windows and floors, yep! That, along with advanced roof input and automatic input are paid functionality (but only $29!).

Thanks!

Krisidious

haven't heard back on how to retrieve my serial number...

also I tried rounding a curved wall and it seems the system is can't do short wall lengths like under 8" maybe?

aarondietzen

@krisidious said:

haven't heard back on how to retrieve my serial number...

also I tried rounding a curved wall and it seems the system is can't do short wall lengths like under 8" maybe?

Hi Kris,

Sorry, did you contact our help desk for your Serial Number? It is very quick and easy to reset. If you email me (adietzen@keymark.com) I will get that done and right back to you. Alternatively, you can contact the Help Desk through our site (http://www.buildedge.com/help).

As for the walls, it will not draw walls that are shorter than they are wide. It can do 8" long walls, as long as the wall width is thinner than 8".

Thanks!

Krisidious

they just sent serial, as for length of wall. that's probably the issue walls are 6" and was trying to make 4" length. around a curve.

KrisM

Aaron,

I don't see anyway to get the new version for free on your website (I am a current user)?? Does the free version on the plug-in store become the full version with the input of my old activation key?

Regards,
Kris

KrisM

Yah....okay.
Update button is for the program download, not updating the shopping cart.
Kris

aarondietzen

@krism said:

Yah....okay.
Update button is for the program download, not updating the shopping cart.
Kris

Hi Kris,
Glad you figured that out... yeah, we will be changing that term from "Update" to "Upgrade"

Sorry for the confusion...

Thanks!

utiler

Hi Aaron, happens every time I open it. Not sure what's happening so I hope you have some suggestions!

Great work on development; its really coming along nicely!!

pilou

@unknownuser said:

Now, as for the delay, is that happening every time you launch, or just the first time? Unfortunately, we do authorize the software, and that can take a little time (though, to be honest, 1 minute 40 seems a little too long).

As for doors, windows and floors, yep! That, along with advanced roof input and automatic input are paid functionality (but only $29!).

Yes every time I Launch SU!
So for avoid this I can stay On Su 24 h / 24 h (not very ecologic!

So an authorisation the firt time will be some better!
Ok all that explain the remarks!

aarondietzen

@utiler said:

Hi Aaron, happens every time I open it. Not sure what's happening so I hope you have some suggestions!

Great work on development; its really coming along nicely!!

Hi Andrew,

Can you send me the .log files in your C:\Users"user name"\AppData\Roaming\BuildEdge\Plugins\SketchUp\BuildEdgePLAN folder?

Just email those directly to me (adietzen@keymark.com) and we can see why Java is not initializing on your machine.

@unknownuser said:

Yes every time I Launch SU!
So for avoid this I can stay On Su 24 h / 24 h (not very ecologic!

So an authorisation the firt time will be some better!
Ok all that explain the remarks!

Wait! Are you suggesting that you actually DO shut down SketchUp??? I thought you kept it running all day, every day!

Obviously, that is not ok... for what it;s worth, you are the first person I have heard this from! I will check with our development guys and see how we should go about tracking this down.

Sorry for the inconvenience, guys, but thank you for the quick feedback! Hopefully I can get you running quickly!

mwm5053

Not sure whats going on here when I select add window I get a circle with a slash thru it, the wall has not been committed to SU so I'm able to add doors move them just the add window not working any suggestions

Thanks

Problem solved height of window and window height where the same 6'8" I'm not sure how that happened.

utiler

Aaron, that was happening a lifetime ago.... no probs now.

Helle

I just bought BuildEdge 3.0. I cannot insert any windows, no matter what I do? Tried to change template to inches etc. but nothing matters. Does anybody have a solution, please

mwm5053

It did that to me too. Make sure height of window is not the same as top of window. I think when start out default are the same height.

Helle

I got it .... it was me.... from the bottom up regarding window height