Eraser Tool, Crtl-Shift does not unsoften edge
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 It used to, but recently it just erases the edge. Thoughts? 
 SU 2013 Pro
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 It still works. 
 That is Erase+Ctrl to smooth, & Erase+Ctrl+Shift to undo the smooth.
 Perhaps you will find that as well as being softened/smoothed these 'problem edges' are also 'hidden' [Hide = Erase+Shift].
 They have a slightly different line stipple-style in View > Hidden Geometry ON.
 To check an edge's status switch View > Hidden Geometry ON and Select one of these 'problem edges'.
 'Entity Info' will then show its smooth/soft/hidden status in check-boxes at the bottom of the dialog.
 Untick a check-box a status to reset it.
 You can select all edges in one go and use the context-menu 'Unhide' to do a reset too.
 Unfortunately, unlike 'Smooth/Unsmooth', there is no equivalent key-combo when using Erase to 'Unhide' things...
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 Yup, that's how used to work until recently. Now Erase+Ctrl+Shift erases the edge instead of undoing the smooth. I've tried different keyboards, rebooted, tried it on multiple files... 
 
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 So, something is wrong with your SketchUp installation, or your Keyboard or its key-mapping ! 
 UsingErase+Ctrl+Shiftworks fine for me in unsmooth/unsoftening edges.
 I have the latest v2103 [although that should not matter as it has always worked faultlessly]Have you considered doing a 'Repair' or failing that fixing things a 'Reinstall' ? 
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