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    BuildEdge Plan Free serial nr missing

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    • TIGT Offline
      TIG Moderator
      last edited by

      @Tony

      Please explain what 'sandboxie' is ?
      I assume you do not mean the native Sandbox tools ?

      Why do you need this mystery tool loading/running ?
      What does it do?
      Presumably it is clashing with the license validation process...
      Why would it?

      TIG

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      • O Offline
        omar tolba
        last edited by

        sir tig
        the problem is .... there is no serial number or full version of this plugin (buildedge plan 2.0)
        just i wnat to know if you could help me ti get one ....
        thnq

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        • T Offline
          tony bombata
          last edited by

          @tig said:

          @Tony

          Please explain what 'sandboxie' is ?
          I assume you do not mean the native Sandbox tools ?

          Why do you need this mystery tool loading/running ?
          What does it do?
          Presumably it is clashing with the license validation process...
          Why would it?

          sorry for my late response

          this is sandboxie

          http://www.sandboxie.com/
          http://www.sandboxie.com/index.php?FrequentlyAskedQuestions#WhatIsSandboxie

          it has to be fully deactivated - service also, or buildedge plan will not run . these are the messages that pop up


          Capture.JPG


          Capture2.JPG

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          • TIGT Offline
            TIG Moderator
            last edited by

            So now I understand... ☀
            You have a program running that stops other programs changing things on your PC, accessing the Internet etc.
            So when this tool tries to access the license data it fails and can't run!
            That is how you currently have your system set up - it is doing what you have told it...
            It is not an issue with SketchUp or BuildEdge - its with 'Sandboxie'.
            [stupid-name 😒 ]

            This 'Sandboxie' has several known 'program clashes' listed in its FAQ pages...
            Do you have any of those which might be exacerbating the issues here?
            Perhaps you need to contact their support about this... 😕

            I am surprised that 'Sandboxie' does not have a 'white-list' where you can 'exempt' certain processes from its seemingly very draconian regime???

            I note that registered users of 'Sandboxie' seem to be able to run [a "forced"?] program to work not under the supervision of 'Sandboxie'. 😕
            In that case try and 'exempt' SketchUp.exe etc... and see if that helps...
            BUT perhaps its 'free version' lacks this most important of nuances...
            If you are not registered, but want the 'protection' of a tool that seems to me to do more harm than good [!]... then it's your call... 😒

            TIG

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            • aarondietzenA Offline
              aarondietzen
              last edited by

              Hi Tony,
              TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

              Sorry!

              "Imagination is more important than knowledge..."
              - Albert Einstein

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              • G Offline
                gentmangaga
                last edited by

                Who can send me a serial number of BuildEdge Plan Free2.26?
                TANKS,
                ANDO

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                • Z Offline
                  zhulaojianke
                  last edited by

                  I have a registered “Sandboxie” (an authorised edition), and I have bought the "Buildedge Plan" too. When the Sandboxie is running, the Buildedge is really not working! That's a really terrible matter.

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    @zhulaojianke said:

                    I have a registered “Sandboxie” (an authorised edition), and I have bought the "Buildedge Plan" too. When the Sandboxie is running, the Buildedge is really not working! That's a really terrible matter.
                    Read earlier posts in this thread.
                    This has been covered ad nauseam...
                    Sandboxie breaks this tool, and several other legit tools too.
                    It is not the fault of these innocent tools, it is a problem entirely created by Sandboxie - please take it up with them... and get it sorted that way !

                    TIG

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                    • Z Offline
                      zhulaojianke
                      last edited by

                      @aarondietzen said:

                      Hi Tony,
                      TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

                      Sorry!

                      I have reinstall win7 and reinstall sketchup and buildedge,
                      I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

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                      • aarondietzenA Offline
                        aarondietzen
                        last edited by

                        @zhulaojianke said:

                        @aarondietzen said:

                        Hi Tony,
                        TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

                        Sorry!

                        I have reinstall win7 and reinstall sketchup and buildedge,
                        I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

                        If you have removed the sandbox tool, the best bet is to uninstall and reinstall BuildEdge PLAN. If you need a hand with this, the best plan is to contact our Help Desk at http://www.buildedge.com/support

                        They will be able to walk you through the steps of reinstalling and get you back up and running.

                        Thanks!
                        Aaron

                        "Imagination is more important than knowledge..."
                        - Albert Einstein

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