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    BuildEdge Plan Free serial nr missing

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    • T Offline
      tony bombata
      last edited by

      I have sandboxie running on my system, and the plugin will not load unless I disable the sandboxie service completely. With any element of sandboxie running [executable or service] it will give a "license validation failed due to sandbox detection" message.That may be your issue; that buildedge will not start if any sort of sandbox is present on your system

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      • TIGT Offline
        TIG Moderator
        last edited by

        @Tony

        Please explain what 'sandboxie' is ?
        I assume you do not mean the native Sandbox tools ?

        Why do you need this mystery tool loading/running ?
        What does it do?
        Presumably it is clashing with the license validation process...
        Why would it?

        TIG

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        • O Offline
          omar tolba
          last edited by

          sir tig
          the problem is .... there is no serial number or full version of this plugin (buildedge plan 2.0)
          just i wnat to know if you could help me ti get one ....
          thnq

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          • T Offline
            tony bombata
            last edited by

            @tig said:

            @Tony

            Please explain what 'sandboxie' is ?
            I assume you do not mean the native Sandbox tools ?

            Why do you need this mystery tool loading/running ?
            What does it do?
            Presumably it is clashing with the license validation process...
            Why would it?

            sorry for my late response

            this is sandboxie

            http://www.sandboxie.com/
            http://www.sandboxie.com/index.php?FrequentlyAskedQuestions#WhatIsSandboxie

            it has to be fully deactivated - service also, or buildedge plan will not run . these are the messages that pop up


            Capture.JPG


            Capture2.JPG

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            • TIGT Offline
              TIG Moderator
              last edited by

              So now I understand... ☀
              You have a program running that stops other programs changing things on your PC, accessing the Internet etc.
              So when this tool tries to access the license data it fails and can't run!
              That is how you currently have your system set up - it is doing what you have told it...
              It is not an issue with SketchUp or BuildEdge - its with 'Sandboxie'.
              [stupid-name 😒 ]

              This 'Sandboxie' has several known 'program clashes' listed in its FAQ pages...
              Do you have any of those which might be exacerbating the issues here?
              Perhaps you need to contact their support about this... 😕

              I am surprised that 'Sandboxie' does not have a 'white-list' where you can 'exempt' certain processes from its seemingly very draconian regime???

              I note that registered users of 'Sandboxie' seem to be able to run [a "forced"?] program to work not under the supervision of 'Sandboxie'. 😕
              In that case try and 'exempt' SketchUp.exe etc... and see if that helps...
              BUT perhaps its 'free version' lacks this most important of nuances...
              If you are not registered, but want the 'protection' of a tool that seems to me to do more harm than good [!]... then it's your call... 😒

              TIG

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              • aarondietzenA Offline
                aarondietzen
                last edited by

                Hi Tony,
                TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

                Sorry!

                "Imagination is more important than knowledge..."
                - Albert Einstein

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                • G Offline
                  gentmangaga
                  last edited by

                  Who can send me a serial number of BuildEdge Plan Free2.26?
                  TANKS,
                  ANDO

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                  • Z Offline
                    zhulaojianke
                    last edited by

                    I have a registered “Sandboxie” (an authorised edition), and I have bought the "Buildedge Plan" too. When the Sandboxie is running, the Buildedge is really not working! That's a really terrible matter.

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      @zhulaojianke said:

                      I have a registered “Sandboxie” (an authorised edition), and I have bought the "Buildedge Plan" too. When the Sandboxie is running, the Buildedge is really not working! That's a really terrible matter.
                      Read earlier posts in this thread.
                      This has been covered ad nauseam...
                      Sandboxie breaks this tool, and several other legit tools too.
                      It is not the fault of these innocent tools, it is a problem entirely created by Sandboxie - please take it up with them... and get it sorted that way !

                      TIG

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                      • Z Offline
                        zhulaojianke
                        last edited by

                        @aarondietzen said:

                        Hi Tony,
                        TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

                        Sorry!

                        I have reinstall win7 and reinstall sketchup and buildedge,
                        I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

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                        • aarondietzenA Offline
                          aarondietzen
                          last edited by

                          @zhulaojianke said:

                          @aarondietzen said:

                          Hi Tony,
                          TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

                          Sorry!

                          I have reinstall win7 and reinstall sketchup and buildedge,
                          I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

                          If you have removed the sandbox tool, the best bet is to uninstall and reinstall BuildEdge PLAN. If you need a hand with this, the best plan is to contact our Help Desk at http://www.buildedge.com/support

                          They will be able to walk you through the steps of reinstalling and get you back up and running.

                          Thanks!
                          Aaron

                          "Imagination is more important than knowledge..."
                          - Albert Einstein

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