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    On a Mac wondering if anyone has this problem, Image on File

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    • M Offline
      mwm5053
      last edited by

      Not good at explaining I know for sure. First attachment is when I click once on a .skp file not open it. 2nd attacment is after 30 sec or more during this time a process called Quick Look Helper is pegging out my cpu and the only reason I brought this up was when I open a.skp then export to KT it crashes SU because the cpu is running wide open looking for the SU icon that's what started the investigation.


      finder 1.jpg


      finder 2.jpg

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

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      • M Offline
        mwm5053
        last edited by

        Happens with other apps too but I thought one of the Mac gurus here might be experiencing the same thing.

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

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        • D Offline
          driven
          last edited by

          I'd try resetting QuickLook first, as it's very easy from Terminal .app

          qlmanage -m
          

          or from 'Ruby Console' in SU, just add backticks and error return

          ` qlmanage -m 2>&1`
          

          if you want to test why it's playing up

          ` qlmanage -p  ~/Downloads/chain.skp 2>&1`
          

          [any .skp will do] should report errors.
          john

          learn from the mistakes of others, you may not live long enough to make them all yourself...

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          • M Offline
            mwm5053
            last edited by

            This ia what I got from ruby

            qlmanage -p ~/Downloads/chain.skp 2>&1 Error: #<SyntaxError: (eval):3068: compile error (eval):3068: parse error, unexpected '~', expecting kDO or '{' or '(' qlmanage -p ~/Downloads/chain.skp 2>&1
            ^
            (eval):3068: unknown regexp options - cha
            (eval):3068: parse error, unexpected tINTEGER, expecting $
            qlmanage -p ~/Downloads/chain.skp 2>&1`
            ^>
            (eval):3068

            First suggestion didn't change any thing.

            Thanks

            2011 iMac
            SU 2015 Pro, 2017 Make
            V2 Twilight
            macOS Sierra 10.12.5

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            • jeff hammondJ Offline
              jeff hammond
              last edited by

              @mwm5053 said:

              Happens with other apps too but I thought one of the Mac gurus here might be experiencing the same thing.

              ahh.. ok.. then yeah, i'd definitely say the problem is coming from within OS X itself..

              fwiw, i just opened one of my largest folders containing a lot of 100MB+ tiffs and with that, i will experience some slowdowns.. but nothing like you're describing here. (as in, less than one second to give the preview)

              just out of curiosity, what happens if you select (single click) a file then push the spacebar?
              (this gives the quick look preview in a different way than the column view of finder gives)

              does it exhibit the same type of searching behavior?

              dotdotdot

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              • M Offline
                mwm5053
                last edited by

                Same busy signal. if I go to my applications folder and navigate to SU 8 I get preview immediately. It only happens on files. I ran Disk Utility to check permissions ( Someone suggested it to someone else on Mac Forums having the same problem with there MBP) no change.

                2011 iMac
                SU 2015 Pro, 2017 Make
                V2 Twilight
                macOS Sierra 10.12.5

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                • D Offline
                  driven
                  last edited by

                  @mwm5053 said:

                  qlmanage -p ~/Downloads/chain.skp 2>&1

                  First suggestion didn't change any thing.

                  sorry, you DO need to change this ~/Downloads/chain.skp to a file on your computer, that ones on mine... so

                  ` qlmanage -p ~/Documents/Sketchup/Car_Body_Example.skp  2>&1`
                  

                  unless you've moved it should work...

                  I don't have that File or Path so can't check it... but the second should have worked anyway???

                  john

                  learn from the mistakes of others, you may not live long enough to make them all yourself...

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                  • jeff hammondJ Offline
                    jeff hammond
                    last edited by

                    @mwm5053 said:

                    Same busy signal. if I go to my applications folder and navigate to SU 8 I get preview immediately. It only happens on files. I ran Disk Utility to check permissions ( Someone suggested it to someone else on Mac Forums having the same problem with there MBP) no change.

                    ha.. yeah.. always with the repair permissions advice.. and it rarely rarely ever is the issue 😉

                    im definitely not recommending reinstalling OSX at this point but i would consider that as something you will need to be doing a little further down the line... (as in.. start prepping yourself now for it 😉
                    (but if you're using time machine, you might want to find a point along the way when this behavior wasn't happening then go from there..)

                    i'll poke around some more though..

                    dotdotdot

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                    • M Offline
                      mwm5053
                      last edited by

                      [quote]some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'/quote]

                      thats some useful info how do you do that

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • D Offline
                        driven
                        last edited by

                        I really think it's a Quick Look problem, it's common for file associations to get messed up after/during an upgrade to the OS.
                        The QL cache can also swell to a massive size (++ GB's) if there's a hiccup in the associations.

                        some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'

                        john

                        **** should be the -r flag for reset
                        from man qlmanage
                        DESCRIPTION
                        qlmanage allows you to test your Quick Look generators and manage Quick
                        Look Server.

                         The following usages are available:
                        
                         1.     %(#008000)[**qlmanage -r**]resets Quick Look Server and all Quick Look client's
                                  generator cache.
                        
                         2.       qlmanage -m gets all sort of information on Quick Look server
                                  including the list of detected generators.
                        
                         3.       qlmanage -t displays the Quick Look generated thumbnails (if
                                  available) for the specified files.
                        
                         4.       qlmanage -p displays the Quick Look generated previews for the
                                  specified files.
                        
                         5.       qlmanage -h displays extensive help.
                        

                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                        • jeff hammondJ Offline
                          jeff hammond
                          last edited by

                          going along with what john is saying (which i too believe to be the logical first steps in troubleshooting this)


                          force Quick Look to reload the plug-ins and its cache by running the following commands in the Terminal:

                          qlmanage -r
                          qlmanage -r cache

                          After this is done, clear out the Quick Look configuration files by going to the /username/Library/Preferences folder (in Lion press the Option key and select "Library" from the Finder's Go menu), and then removing the files called "com.apple.quicklook.ui.helper.plist," "com.apple.quicklookconfig.plist," and "com.apple.QuickLookDaemon.plist." With these files removed and the Quick Look service reloaded, try previewing your documents again.

                          dotdotdot

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                          • M Offline
                            mwm5053
                            last edited by

                            I tried glmanage-r says file not found

                            2011 iMac
                            SU 2015 Pro, 2017 Make
                            V2 Twilight
                            macOS Sierra 10.12.5

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                            • M Offline
                              mwm5053
                              last edited by

                              glmanage-r cache resuted in glmanage cache reset will look for those files in user/ library

                              2011 iMac
                              SU 2015 Pro, 2017 Make
                              V2 Twilight
                              macOS Sierra 10.12.5

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                              • D Offline
                                driven
                                last edited by

                                qlmanage<space>-r

                                learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                • jeff hammondJ Offline
                                  jeff hammond
                                  last edited by

                                  @mwm5053 said:

                                  I tried glmanage-r says file not found

                                  it's a Q.. as in queen

                                  or.. Quick Look manage

                                  dotdotdot

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                                  • M Offline
                                    mwm5053
                                    last edited by

                                    😳 ha what a boob

                                    2011 iMac
                                    SU 2015 Pro, 2017 Make
                                    V2 Twilight
                                    macOS Sierra 10.12.5

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                                    • M Offline
                                      mwm5053
                                      last edited by

                                      That worked better that why I don't code

                                      and a big thanks to you too for helping this afternoon

                                      2011 iMac
                                      SU 2015 Pro, 2017 Make
                                      V2 Twilight
                                      macOS Sierra 10.12.5

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                                      • jeff hammondJ Offline
                                        jeff hammond
                                        last edited by

                                        @mwm5053 said:

                                        That worked better that why I don't code

                                        and a big thanks to you too for helping this afternoon

                                        wait..
                                        so is it working properly now?

                                        dotdotdot

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                                        • D Offline
                                          driven
                                          last edited by

                                          that's why I use Copy/Paste code blocks
                                          

                                          But, I should have done -r in the first place....

                                          john

                                          EDIT:had a typo in my code block

                                          learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                          • M Offline
                                            mwm5053
                                            last edited by

                                            Sorry guys still getting this took 45 sec for icon to load that's ok I don't want to take up all your time, I probably owe you at least a 6 pack for sure by now.


                                            a1.jpg

                                            2011 iMac
                                            SU 2015 Pro, 2017 Make
                                            V2 Twilight
                                            macOS Sierra 10.12.5

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