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    On a Mac wondering if anyone has this problem, Image on File

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    • M Offline
      mwm5053
      last edited by

      When I open finder and go to My Documents/Sketchup, (where I store my SU files) finder can't locate the SU icon when I click on a Skp file. I think I noticed this only recently ever since they changed to the new Icon. The reason I'm saying this is it pegs out my 4core processor and only stops when finder has located it. Actually in Activity Monitor it's the Quick Look Helper that is looking for it. Not a big deal but wondered if anyone else noticed it or having a problem.

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

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      • M Offline
        mwm5053
        last edited by

        I'm guessing the only thing to do is tun off show preview column

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

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        • jeff hammondJ Offline
          jeff hammond
          last edited by

          hi walt.
          i'm confused.
          can you clarify a few things?

          @mwm5053 said:

          When I open finder and go to My Documents/Sketchup, (where I store my SU files)

          you have a folder on your hard drive which contains your .skp files.. ok.. i think i have this part right.

          @unknownuser said:

          finder can't locate the SU icon when I click on a Skp file.

          this is where i'm confused..what do you mean by 'finder can't locate the SU icon'? what are you clicking on?.. are you seeing a ghosted (or blank) icon with the name of the file underneath? is that what you're clicking on?

          @unknownuser said:

          I think I noticed this only recently ever since they changed to the new Icon. The reason I'm saying this is it pegs out my 4core processor and only stops when finder has located it. Actually in Activity Monitor it's the Quick Look Helper that is looking for it. Not a big deal but wondered if anyone else noticed it or having a problem.

          i would see it as a big deal (ok.. a small big_deal 😉 ).. this shouldn't be happening but it's hard to see right now where the error is.. i mean, it's definitely something happen on the OS X side of things but if it's only affecting .skp icons then sketchup.app has somehow contributed to the problem..

          dotdotdot

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          • M Offline
            mwm5053
            last edited by

            Not good at explaining I know for sure. First attachment is when I click once on a .skp file not open it. 2nd attacment is after 30 sec or more during this time a process called Quick Look Helper is pegging out my cpu and the only reason I brought this up was when I open a.skp then export to KT it crashes SU because the cpu is running wide open looking for the SU icon that's what started the investigation.


            finder 1.jpg


            finder 2.jpg

            2011 iMac
            SU 2015 Pro, 2017 Make
            V2 Twilight
            macOS Sierra 10.12.5

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            • M Offline
              mwm5053
              last edited by

              Happens with other apps too but I thought one of the Mac gurus here might be experiencing the same thing.

              2011 iMac
              SU 2015 Pro, 2017 Make
              V2 Twilight
              macOS Sierra 10.12.5

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              • D Offline
                driven
                last edited by

                I'd try resetting QuickLook first, as it's very easy from Terminal .app

                qlmanage -m
                

                or from 'Ruby Console' in SU, just add backticks and error return

                ` qlmanage -m 2>&1`
                

                if you want to test why it's playing up

                ` qlmanage -p  ~/Downloads/chain.skp 2>&1`
                

                [any .skp will do] should report errors.
                john

                learn from the mistakes of others, you may not live long enough to make them all yourself...

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                • M Offline
                  mwm5053
                  last edited by

                  This ia what I got from ruby

                  qlmanage -p ~/Downloads/chain.skp 2>&1 Error: #<SyntaxError: (eval):3068: compile error (eval):3068: parse error, unexpected '~', expecting kDO or '{' or '(' qlmanage -p ~/Downloads/chain.skp 2>&1
                  ^
                  (eval):3068: unknown regexp options - cha
                  (eval):3068: parse error, unexpected tINTEGER, expecting $
                  qlmanage -p ~/Downloads/chain.skp 2>&1`
                  ^>
                  (eval):3068

                  First suggestion didn't change any thing.

                  Thanks

                  2011 iMac
                  SU 2015 Pro, 2017 Make
                  V2 Twilight
                  macOS Sierra 10.12.5

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                  • jeff hammondJ Offline
                    jeff hammond
                    last edited by

                    @mwm5053 said:

                    Happens with other apps too but I thought one of the Mac gurus here might be experiencing the same thing.

                    ahh.. ok.. then yeah, i'd definitely say the problem is coming from within OS X itself..

                    fwiw, i just opened one of my largest folders containing a lot of 100MB+ tiffs and with that, i will experience some slowdowns.. but nothing like you're describing here. (as in, less than one second to give the preview)

                    just out of curiosity, what happens if you select (single click) a file then push the spacebar?
                    (this gives the quick look preview in a different way than the column view of finder gives)

                    does it exhibit the same type of searching behavior?

                    dotdotdot

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                    • M Offline
                      mwm5053
                      last edited by

                      Same busy signal. if I go to my applications folder and navigate to SU 8 I get preview immediately. It only happens on files. I ran Disk Utility to check permissions ( Someone suggested it to someone else on Mac Forums having the same problem with there MBP) no change.

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • D Offline
                        driven
                        last edited by

                        @mwm5053 said:

                        qlmanage -p ~/Downloads/chain.skp 2>&1

                        First suggestion didn't change any thing.

                        sorry, you DO need to change this ~/Downloads/chain.skp to a file on your computer, that ones on mine... so

                        ` qlmanage -p ~/Documents/Sketchup/Car_Body_Example.skp  2>&1`
                        

                        unless you've moved it should work...

                        I don't have that File or Path so can't check it... but the second should have worked anyway???

                        john

                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                        • jeff hammondJ Offline
                          jeff hammond
                          last edited by

                          @mwm5053 said:

                          Same busy signal. if I go to my applications folder and navigate to SU 8 I get preview immediately. It only happens on files. I ran Disk Utility to check permissions ( Someone suggested it to someone else on Mac Forums having the same problem with there MBP) no change.

                          ha.. yeah.. always with the repair permissions advice.. and it rarely rarely ever is the issue 😉

                          im definitely not recommending reinstalling OSX at this point but i would consider that as something you will need to be doing a little further down the line... (as in.. start prepping yourself now for it 😉
                          (but if you're using time machine, you might want to find a point along the way when this behavior wasn't happening then go from there..)

                          i'll poke around some more though..

                          dotdotdot

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                          • M Offline
                            mwm5053
                            last edited by

                            [quote]some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'/quote]

                            thats some useful info how do you do that

                            2011 iMac
                            SU 2015 Pro, 2017 Make
                            V2 Twilight
                            macOS Sierra 10.12.5

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                            • D Offline
                              driven
                              last edited by

                              I really think it's a Quick Look problem, it's common for file associations to get messed up after/during an upgrade to the OS.
                              The QL cache can also swell to a massive size (++ GB's) if there's a hiccup in the associations.

                              some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'

                              john

                              **** should be the -r flag for reset
                              from man qlmanage
                              DESCRIPTION
                              qlmanage allows you to test your Quick Look generators and manage Quick
                              Look Server.

                               The following usages are available:
                              
                               1.     %(#008000)[**qlmanage -r**]resets Quick Look Server and all Quick Look client's
                                        generator cache.
                              
                               2.       qlmanage -m gets all sort of information on Quick Look server
                                        including the list of detected generators.
                              
                               3.       qlmanage -t displays the Quick Look generated thumbnails (if
                                        available) for the specified files.
                              
                               4.       qlmanage -p displays the Quick Look generated previews for the
                                        specified files.
                              
                               5.       qlmanage -h displays extensive help.
                              

                              learn from the mistakes of others, you may not live long enough to make them all yourself...

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                              • jeff hammondJ Offline
                                jeff hammond
                                last edited by

                                going along with what john is saying (which i too believe to be the logical first steps in troubleshooting this)


                                force Quick Look to reload the plug-ins and its cache by running the following commands in the Terminal:

                                qlmanage -r
                                qlmanage -r cache

                                After this is done, clear out the Quick Look configuration files by going to the /username/Library/Preferences folder (in Lion press the Option key and select "Library" from the Finder's Go menu), and then removing the files called "com.apple.quicklook.ui.helper.plist," "com.apple.quicklookconfig.plist," and "com.apple.QuickLookDaemon.plist." With these files removed and the Quick Look service reloaded, try previewing your documents again.

                                dotdotdot

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                                • M Offline
                                  mwm5053
                                  last edited by

                                  I tried glmanage-r says file not found

                                  2011 iMac
                                  SU 2015 Pro, 2017 Make
                                  V2 Twilight
                                  macOS Sierra 10.12.5

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                                  • M Offline
                                    mwm5053
                                    last edited by

                                    glmanage-r cache resuted in glmanage cache reset will look for those files in user/ library

                                    2011 iMac
                                    SU 2015 Pro, 2017 Make
                                    V2 Twilight
                                    macOS Sierra 10.12.5

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                                    • D Offline
                                      driven
                                      last edited by

                                      qlmanage<space>-r

                                      learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                      • jeff hammondJ Offline
                                        jeff hammond
                                        last edited by

                                        @mwm5053 said:

                                        I tried glmanage-r says file not found

                                        it's a Q.. as in queen

                                        or.. Quick Look manage

                                        dotdotdot

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                                        • M Offline
                                          mwm5053
                                          last edited by

                                          😳 ha what a boob

                                          2011 iMac
                                          SU 2015 Pro, 2017 Make
                                          V2 Twilight
                                          macOS Sierra 10.12.5

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                                          • M Offline
                                            mwm5053
                                            last edited by

                                            That worked better that why I don't code

                                            and a big thanks to you too for helping this afternoon

                                            2011 iMac
                                            SU 2015 Pro, 2017 Make
                                            V2 Twilight
                                            macOS Sierra 10.12.5

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