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Entity info not showing volume?

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  • O Offline
    otb designworks
    last edited by 3 Aug 2012, 12:52

    I am running the most recent Sketchup Pro, on a Mac with Snow Leopard and everything has been perfect for as long as I can remember.

    Fire up SU today and my entity info dialogue box is oddly truncated, even if I have it expanded, and it never shows the volume information.

    Tried restarting the computer to no avail. Downloaded the free version and everything was fine, so I think something must have gone wonky on my install. My mirror backup hard-drive SU has the same issue.

    Thoughts? Really annoying as I am on the hook for getting a bunch of cubic yardage info to a GC this morning.

    Thanks

    Cheers, Chuck

    OTB Designworks is on Youtube

    6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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    • O Offline
      otb designworks
      last edited by 3 Aug 2012, 13:05

      Tried deleting the preference file with no luck.

      The entity info box shows the first two text fields, and so shows square footages/linear footages, but it won't show the third field with volume

      annoying me right now!


      Screen shot 2012-08-03 at , Aug 03, 7.03.00 AM.png


      Screen shot 2012-08-03 at , Aug 03, 7.03.09 AM.png


      Screen shot 2012-08-03 at , Aug 03, 7.03.20 AM.png

      Cheers, Chuck

      OTB Designworks is on Youtube

      6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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      • T Offline
        thomthom
        last edited by 3 Aug 2012, 13:13

        DragHandle.png

        Drag the size-gripper to resize the window.

        Thomas Thomassen โ€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • O Offline
          otb designworks
          last edited by 3 Aug 2012, 13:50

          @thomthom said:

          [attachment=0:3vq0rtpj]<!-- ia0 -->DragHandle.png<!-- ia0 -->[/attachment:3vq0rtpj]

          Drag the size-gripper to resize the window.

          Yeah, I tried that. It would just expand horizontally and not vertically.

          Ended up trashing everything to do with sketchup 8, re-downloaded the most recent version, transferred my application support files from my mirror drive, and rebuilt my preferences. a nice wasted hour, but at least it is working again.

          Cheers, Chuck

          OTB Designworks is on Youtube

          6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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          • B Offline
            baz
            last edited by 18 Aug 2012, 04:27

            Had the same problem but discovered that the 'volume' option is only available on groups or comps in their unedited but selected mode. In other words, if you enter edit mode in a group or comp the volume option is unavailable even if you select everything, which I think is counter intuitive.
            I'm not sure that is what was happening with Chuck though.

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            • G Offline
              Gaieus
              last edited by 18 Aug 2012, 06:11

              The reason is that the volume field only appears for solids and "solids" are only (otherwise) solid groups or components in SU. That's the "definition" of solids here (not definition by word but by programming).

              Gai...

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              • O Offline
                otb designworks
                last edited by 20 Aug 2012, 12:37

                No, this was a definite window clipping issue.

                I could see that the window had expanded to show the volume field, but I just couldn't see the last bit of the window, no matter what I did.

                This was/is a big, for sure.

                Cheers, Chuck

                OTB Designworks is on Youtube

                6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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                • D Offline
                  Dave R
                  last edited by 20 Aug 2012, 12:44

                  Next time try resetting the workspace.

                  Reset.png

                  This happened to me recently, too. This fixed the problem. ๐Ÿ˜‰

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • O Offline
                    otb designworks
                    last edited by 20 Aug 2012, 12:52

                    That never crossed my mind; I will definitely try that next time.

                    Thanks Dave

                    Cheers, Chuck

                    OTB Designworks is on Youtube

                    6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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                    • C Offline
                      caleb
                      last edited by 19 Jan 2013, 14:51

                      I have this same issue- Resetting workspace doesn't fix it... Reinstalling SketchUp ... Getting sick of mac

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                      • jeff hammondJ Offline
                        jeff hammond
                        last edited by 19 Jan 2013, 15:37

                        @caleb said:

                        I have this same issue- Resetting workspace doesn't fix it... Reinstalling SketchUp ... Getting sick of mac

                        do you mind showing another app on mac that does this?

                        dotdotdot

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                        • R Offline
                          ryaneiferd
                          last edited by 13 Aug 2013, 22:30

                          I had the same issue. Dave, your suggestion worked for me.

                          Thank you!

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                          • C Offline
                            Campbell Architecture
                            last edited by 22 Jun 2014, 04:55

                            Had this problem on 2014 pro also, put up with it for ages. then found 'reset workspace', so simple.. doh.. I worked for me

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                            • J Offline
                              jjccchhhh
                              last edited by 8 Nov 2015, 18:45

                              @dave r said:

                              Next time try resetting the workspace.

                              [attachment=0:3ig1rkuu]<!-- ia0 -->Reset.png<!-- ia0 -->[/attachment:3ig1rkuu]

                              This happened to me recently, too. This fixed the problem. ๐Ÿ˜‰

                              thanks, it worked for me

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