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    Mac and PC files compatible?

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    • TIGT Offline
      TIG Moderator
      last edited by

      As Gaieus says... check that you both have the same versions of Sketchup installed .
      You can always save a SKP as an earlier version [use save_as > dropdown list], at least until the client catches up to have v8M2 too...

      TIG

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      • D Offline
        dancoast
        last edited by

        Thanks very much for the quick response! I had him check for updates and grab the latest version and he still seems to be having problems. When trying to open .skp file he gets an "unexpected file format" message. Any thoughts?

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        • TIGT Offline
          TIG Moderator
          last edited by

          How are you exchanging the files ?
          As ZIP files etc ?
          Does he have .SKP files 'associated' with Sketchup ?

          TIG

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          • Dave RD Offline
            Dave R
            last edited by

            @tig said:

            Does he have .SKP files 'associated' with Sketchup ?

            Excellent question. The other day I had an e-mail from a guy who was trying to open a SketchUp file i had sent him. Photoshop kept opening instead. Finally got it straightened out but it was strange.

            Etaoin Shrdlu

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            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • D Offline
              dancoast
              last edited by

              I had my client download the skp file and import it in to an already open file and he got this..."An attempt was made to access an unnamed file past its end" is this related to what has been mentioned with .skp being related to Sketchup? As far as file exchange, I have just been emailing the file as an attachment...should I try as a zipped file?

              Thanks again for all the help thus far... and thank-you in advance for any on new advice/suggestions! I had emailed Sketchup Pro support and heard nothing....hmmm

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              • GaieusG Offline
                Gaieus
                last edited by

                Well, I have downloaded and installed the viewer now. I can open your file with it without any problem. This is a 32 bit XP Home with Service Pack 3 here.

                Gai...

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  I also have no difficulties with opening your SKP on my Windows Vista PC.

                  It sounds like there's something adrift with your client's set up / OS πŸ˜•
                  How is he 'downloading' the SKP?
                  Have you tried a ZIP version he extracts when it's on his PC... to see if that helps...
                  Incidentally... you could reduce the SKP's size considerably if you were to purge the unused things [particularly component definitions] with Model Info > Statistics... before zipping or otherwise attaching it to a post or an email...

                  TIG

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    One ather thing: are you sure you are sending the skp file, not the backup (skb) file?

                    Gai...

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                    • sketch3d.deS Offline
                      sketch3d.de
                      last edited by

                      if the file extension '.SKP' is used/kept, a SU f. Windows user should not have any problems with file associations especially after a fresh SU installation.

                      could imagine that your mail client is doing some encoding to the SKP file, just ZIP it for avoiding this... or simply add a '.bin' to the file name (= "xyz.skp.bin") and tell your partner to remove it.

                      Norbert

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                      • D Offline
                        dancoast
                        last edited by

                        The zipped file worked! Thanks again for all the help!

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