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    Another silly Warehouse problem

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    • hellnbakH
      hellnbak
      last edited by

      OK, I've been trying to upload a model to the Warehouse, but after I enter my email address and password I get this message -- "Unable to Connect - Check your internet connection settings". Well, my internet connections are just fine, I can connect to the web or the warhouse or anything else with no problem. Any susggestions? (I researched this as much as possible before resorting to this, I hate having to post silly questions πŸ˜’ )

      "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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      • D
        d12dozr
        last edited by

        Have you checked your antivirus settings? Sometimes they are set to block certain programs from accessing the internet - if so, just disable it temporarily, or download from your browser and copy/paste into your model.

        3D Printing with SketchUp Book
        http://goo.gl/f7ooYh

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        • hellnbakH
          hellnbak
          last edited by

          @d12dozr said:

          Have you checked your antivirus settings? Sometimes they are set to block certain programs from accessing the internet - if so, just disable it temporarily, or download from your browser and copy/paste into your model.

          Thanks for the suggestion, I have checked my antivirus programs and there's nothing there that would interfere. Not sure what you mean by "download from your browser and copy/paste into your model".

          "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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          • A
            Aerilius
            last edited by

            Click on the "G" icon in the status bar and make sure your are logged out. Then close SketchUp and clear the cache and cookies in Internet Explorer settings. Does this work?

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            • hellnbakH
              hellnbak
              last edited by

              @aerilius said:

              Click on the "G" icon in the status bar and make sure your are logged out. Then close SketchUp and clear the cache and cookies in Internet Explorer settings. Does this work?

              thanks, but problem persists

              "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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              • Rich O BrienR
                Rich O Brien Moderator
                last edited by

                Did you try using Firefox or Chrome?

                What IE version are you on?

                Download the free D'oh Book for SketchUp πŸ“–

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                • hellnbakH
                  hellnbak
                  last edited by

                  @unknownuser said:

                  Did you try using Firefox or Chrome?

                  What IE version are you on?

                  I do use Firefox. I avoid IE like the plague.

                  "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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                  • hellnbakH
                    hellnbak
                    last edited by

                    Well, it started working, for no apparent reason. One of those maddening problems that fixes itself so you never know what caused the problem in the first place.
                    Thanks for all the help and suggestions.

                    "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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                    • GaieusG
                      Gaieus
                      last edited by

                      @hellnbak said:

                      ...I do use Firefox. I avoid IE like the plague.

                      You may use FF for browsing the web but SU uses IE as its built in browser on the Windows system. So it does matter.

                      Gai...

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                      • hellnbakH
                        hellnbak
                        last edited by

                        @gaieus said:

                        You may use FF for browsing the web but SU uses IE as its built in browser on the Windows system. So it does matter.

                        Yeah, I knew that. I keep IE up to date because you just can't get around having to use it for some applications. Thanks for the tip, tho

                        "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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                        • Rich O BrienR
                          Rich O Brien Moderator
                          last edited by

                          Popeye's really let himself go.

                          Download the free D'oh Book for SketchUp πŸ“–

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                          • hellnbakH
                            hellnbak
                            last edited by

                            @unknownuser said:

                            Popeye's really let himself go.

                            Hey, this is one of my good days πŸ˜›

                            "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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