Another silly Warehouse problem

hellnbak

OK, I've been trying to upload a model to the Warehouse, but after I enter my email address and password I get this message -- "Unable to Connect - Check your internet connection settings". Well, my internet connections are just fine, I can connect to the web or the warhouse or anything else with no problem. Any susggestions? (I researched this as much as possible before resorting to this, I hate having to post silly questions )

d12dozr

Have you checked your antivirus settings? Sometimes they are set to block certain programs from accessing the internet - if so, just disable it temporarily, or download from your browser and copy/paste into your model.

hellnbak

@d12dozr said:

Have you checked your antivirus settings? Sometimes they are set to block certain programs from accessing the internet - if so, just disable it temporarily, or download from your browser and copy/paste into your model.

Thanks for the suggestion, I have checked my antivirus programs and there's nothing there that would interfere. Not sure what you mean by "download from your browser and copy/paste into your model".

Aerilius

Click on the "G" icon in the status bar and make sure your are logged out. Then close SketchUp and clear the cache and cookies in Internet Explorer settings. Does this work?

hellnbak

@aerilius said:

Click on the "G" icon in the status bar and make sure your are logged out. Then close SketchUp and clear the cache and cookies in Internet Explorer settings. Does this work?

thanks, but problem persists

Rich O Brien

Did you try using Firefox or Chrome?

What IE version are you on?

hellnbak

@unknownuser said:

Did you try using Firefox or Chrome?

What IE version are you on?

I do use Firefox. I avoid IE like the plague.

hellnbak

Well, it started working, for no apparent reason. One of those maddening problems that fixes itself so you never know what caused the problem in the first place.
Thanks for all the help and suggestions.