SU upgrade to 8.0.4811 (Maintenance 1)
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I just updated, luckily I saved a copy of the plugins folder because it replaced it with the basic one. So all is back to normal.
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@unknownuser said:
I just updated, luckily I saved a copy of the plugins folder because it replaced it with the basic one. So all is back to normal.
...that is kind of worrying, I didn't experience this but if you've doubts follow Vicspa's advice
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If in doubt,....always have a backup ready. It would take me quite some time to replace all the plugins.
Time I'd rather spend practicing SU. -
@valerostudio said:
Do you need to uninstall and reinstall if you are using 64bit Windows? The older 8.0 is installed in the x86 Program Files. Will this prevent SU from using 64 bit?
SketchUp is not 64bit. It's LargeAddressWare, but it is still 32bit.
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@unknownuser said:
I just updated, luckily I saved a copy of the plugins folder because it replaced it with the basic one. So all is back to normal.
It shouldn't have...
Updated just fine here and my Plugins were intact... -
I've never had it replace it.
Did you update from SU7? In which case I created a brand new folder, leaving the old SU7 alone. -
bmike, I'm always amazed how an installation like this can differ between people. I'm on a PC by the way.
But now that I'm thinking about it, I placed the plugins folder on the desktop, and copied it back after the new installation,
that's why it remade a new plugin folder. Sorry I wasn't so clear before. (senior Moment. )
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TBH, I didn't have much hope for SU with the original version 8 introduction. I have to say that attitude has changed with the release of maintenance 1. I will gladly give my $95 for the upgrade from SU7 to SU8 now. Thanks to the team at Google that made this work.
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Holy crap, is that you Julian... really?
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When I try to upgrade i get this message:
"The update service has been disabled. Please contact your administrator."
...which sounds like its english, but there is no administrator to contact - this is a standalone laptop.
Never seen this message before - anyone know how to fix this?
Windows 7 x64
Thanks
rabbit -
Firewall blocking?
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Thanks thomthom - it turns out that you get this message if auto-check for updates is turned off....
"This error message can appear if SketchUp isn't checking for updates automatically. To fix it, click Window > Preferences > General and click Automatically check for updates."
so I did that, and all is good..
cheers
rabbit -
Hi folks.
There is a 1 missing in the title of this thread.
The PC version is 8.0.4811.
Just ideas.
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Not anymore although you could have updated it as well Jean.
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@unknownuser said:
@unknownuser said:
I just updated, luckily I saved a copy of the plugins folder because it replaced it with the basic one. So all is back to normal.
...that is kind of worrying, I didn't experience this but if you've doubts follow Vicspa's advice
WARNING - INSTALLER BUG
I wanted to do a fresh clean install of the release...
(1) I made a copy of the ENTIRE SU8 folder heirarchy, named "Beta of Google Sketchup 8" in the %ProgramFiles%/Google/ folder ...
(2) I uninstalled (thru Control Panel > Add or Remove Programs,) Sketchup 8.0M1beta6 (all went well, the app folder was removed, also the entire Sketchup8 key in the User Registry.)
(3) I ran the 8.0M1 installer
It created a new "%ProgramFiles%/Google/Google Sketchup 8" folder, as expected... BUT
it copied everything from my Backup folder heirarchy, ...THEN ... overwrote ALL the Google supplied files (rb, rbs, skm, skp, etc...) in BOTH folder heirarchys !!!
It destroyed my backup copies !!!
And.. (4) It installed that BLEEPIN' Google IE Toolbar without asking if I wanted it.. causing me to uninstall it. (Hate this!) I am installing an application .. and your installer is messin' with another unrelated application!!
~
EDIT: And the installer turned OFF my "Links" bar !! WTF! (I am a wee bit ticked off.) -
I had no such issues on either system I installed on... very odd.
Best,
Jason. -
@jason_maranto said:
I had no such issues on either system I installed on... very odd.
But did you make a backup?
Seems if there is a subfolder under the Google folder, and it has "Google Sketchup 8" as part of the folder name (instead of an exact match,) the Installer gets confused.LESSON: when you make backups, change the foldername to something that does not have the substrings "Google" or "Sketchup" in it !!
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I always move my backups to DVD, a server, or a thumb drive in case the drive goes -- but I was talking more about not having the additional software installed or settings changed.
Best,
Jason. -
Thankyou and Happy New Year 2011 _ สวัสดีปีใหม่ทุกๆคนครับ
Chaingmai, Thailand -
Dan,
@dan rathbun said:
I wanted to do a fresh clean install of the release...
This wasn't any more necessary an activity at release time than it was beforehand, since beta 6 is actually what we released for M1. It would probably have been best to leave it alone and allow the installer to automatically handle the details.
@dan rathbun said:
I ran the 8.0M1 installer
It created a new "%ProgramFiles%/Google/Google Sketchup 8" folder, as expected... BUT
it copied everything from my Backup folder heirarchy, ...
THEN ... overwrote ALL the Google supplied files (rb, rbs, skm, skp, etc...) in BOTH folder heirarchys !!!
It destroyed my backup copies !!!I'm sorry to hear of the trouble you encountered. However, as one of two people who was responsible for creating the installer and someone who has spent countless hours testing it, I have to say that this is a pretty dubious claim. I'm not writing it off as impossible, but just as incredibly improbable. If I get a chance next week, I will try to take a look to see how much control we have over how the uninstallation is performed and whether there is an error to be found in how the list of files to remove is populated. It may also be a matter of either WiX or MSI conspiring to cause such havoc, in ways over which we have no control. I can tell you however that the uninstall logic has undergone very little change since its introduction in SketchUp 7 and this is the first I've ever heard of something even remotely like this being reported. It's far more likely that human error is to blame for the issue. One way to test this would be to repeat the exact same set of steps again. If your hypothesis about the name matching is correct, you'll get exactly the same behavior the next time around. Again, I'll see if I can find any evidence to support how this might happen, but given my experience with having written, tested, used and debugged the installer for the last several years, I just have to say that it's unlikely there will be anything to find.
@dan rathbun said:
It installed that BLEEPIN' Google IE Toolbar without asking if I wanted it.. causing me to uninstall it. (Hate this!) I am installing an application .. and your installer is messin' with another unrelated application!!
I'm sorry to say that this is rather more plausible than your first complaint. We actually go to great lengths to ensure this sort of thing does not happen, because we recognize how frustrating it can be. Apparently we have a bit more work left to do there. Our intention is to program this so that when running the installer, you are asked whether you'd like to have the IE toolbar. Regardless of your answer, we attempt to write a registry value indicating that we've asked you this question. Any time after that when you run the installer, it should locate the registry key, recognize you've been asked before, and then not prompt you about it at all. Of course, it should never, ever install something against your wishes. The behavior you're describing is something we would never like to see happen.
Unfortunately, ever since IE 8 came out, the way we detect whether you already have the IE toolbar or not, as well as the way we do some things like setting Google as the default search engine (if you've asked for that to be done), is much more complicated than it used to be. We've tweaked it many times and have spent quite a while trying to debug any remaining issues, but it appears that we have a bit more work to do there.
As an aside, one thing I'd like to make very clear though is that for those of you who run registry cleaners or similar utilities, you're taking your life into your own hands to do so. Without being aware of how every registry key in the system is being used, you always run the risk of causing damage by removing things outside of the context of the installer program. I have no idea whether that's relevant in this case or not (I suspect not), but it may be important for others to think about for the future.
@dan rathbun said:
And the installer turned OFF my "Links" bar !! WTF! (I am a wee bit ticked off.)
I'm not sure what you mean by the Links bar (and in what context). If you can clarify a bit, perhaps I can address your concern.
Andrew
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