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    [Plugin] TT_Lib²

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    • thomthomT Offline
      thomthom
      last edited by

      Can you show a screenshot of your Plugins folder?

      The errors are odd, because they reference another plugin 'BIM Tools'.

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • thomthomT Offline
        thomthom
        last edited by

        Looking at the error messages I'm pretty sure the plugins are not installed correctly.

        You can either go back to the description of the plugins and very closely check the footprint examples, or you can remove the plugins you installed and install them with this utility: http://forums.sketchucation.com/viewtopic.php?t=42315
        That is just one single .rb file you place in the Plugins folder, and then you get menu items to install other plugins, be it .rb, .rbs, .zip or .rbz.

        (If you want to use the manual route I recommend you read through this article that breaks down plugin installation: http://www.thomthom.net/thoughts/2012/01/installing-plugins-for-google-sketchup/)

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • N Offline
          nektares
          last edited by

          hey Thomas! i don´t know why but karspersky confused an element of your library with malicious software, i added it to the exclusions because every time i reinstalled it the same warning was displayed. Maybe some over careful kaspersky update caused it!

          http://i249.photobucket.com/albums/gg239/nektares/Irrelephant/ttapi.jpg

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          • thomthomT Offline
            thomthom
            last edited by

            I don't know why Kaspersky blocked it. I've never used that AV. Did you just update it?
            This is the first time anyone has reported the file being blocked by any AV. (And we have a very agressive AV at work - not even that triggered it.)

            Regardless - the file is harmless. It's a false positive.

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • N Offline
              nicasiojoel
              last edited by

              @nektares said:

              hey Thomas! i don´t know why but karspersky confused an element of your library with malicious software, i added it to the exclusions because every time i reinstalled it the same warning was displayed. Maybe some over careful kaspersky update caused it!

              http://i249.photobucket.com/albums/gg239/nektares/Irrelephant/ttapi.jpg

              Yes, that's true. thanks for reporting this. I thought I was the only one affected. After updating my Kaspersky lately, ttguide, ttedge, ttcleanup's icon was gone in sketchup and some error appeared on screen.


              Sketchup plug in error.JPG

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              • thomthomT Offline
                thomthom
                last edited by

                Sigh Now there'll be a flood of Kaspersky support queries.

                Tell Kaspersky to ignore tt_api.so. And are you able to report back to the developers of KAspersky about false positives?

                There is really nothing I can do here. It's Kaspersky being over-zealous.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • thomthomT Offline
                  thomthom
                  last edited by

                  http://forum.kaspersky.com/index.php?showtopic=242725

                  @unknownuser said:

                  Also, license holders should submit their false positives and samples via My Kaspersky or Personal Cabinet, instead of newvirus.

                  Thomas Thomassen — SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • N Offline
                    nektares
                    last edited by

                    In fact you have to add the whole SketchUp folder to the exclusions to be sure, I will report it Thomas. silly Kaspersky.

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      @nektares said:

                      I will report it Thomas.

                      Thank you.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • N Offline
                        nektares
                        last edited by

                        done! let´s hope they fix it soon!

                        http://i249.photobucket.com/albums/gg239/nektares/Irrelephant/report.jpg

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                        • thomthomT Offline
                          thomthom
                          last edited by

                          👍 👍

                          Thomas Thomassen — SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • H Offline
                            hygicell
                            last edited by

                            Hello Thomthom,
                            upon my first try, I recieved the following error messages:

                            Error Loading File tt_bitmap2mesh.rb
                            no such file to load -- TT_Lib2/core.rbError Loading File tt_cleanup.rb
                            no such file to load -- TT_Lib2/core.rbError Loading File tt_guide_tools.rb
                            no such file to load -- TT_Lib2/core.rb

                            I checked and realised TT_Lib2 was not directly in the plugins folder, but in a subfolder TT_Lib2 2.6.0 (or similar name, I did not write it down)
                            I moved the TT_Lib2 folder to the plugins folder and erased the TT_Lib2 2.6.0 or similar name, I did not write it down

                            now I get other error messages:

                            Error Loading File tt_bitmap2mesh.rb
                            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
                            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
                            no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

                            I checked, and in
                            C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
                            there is a tt_api-readme file, not an actual tt_api file

                            please help
                            Frank

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              Check you Plugins folder has FULL security Permissions set under Properties.
                              Your system might not be allowing all files to be properly installed by you [even if you're an an Admin] - so give yourself FULL rights.
                              A link button near the top of the Plugins folder's Explorer Window saying something like 'Compatibility Files...' is a clear indicator of issues with your systems settings...
                              Ensure it's right and then continue...
                              Note that the same rights should pertain on the Materials, Components and Styles folders, because one day you will want to write to those too...
                              Why not remove the suspect subfolder/files and get thomthom's Simple Installer from the Plugins Index, install that and then restart and use it to install the files/subfolders from the zip file automatically - that way you won't get into a tangle with mis-installed files etc...

                              TIG

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @hygicell said:

                                Error Loading File tt_bitmap2mesh.rb
                                no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
                                no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
                                no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

                                I checked, and in
                                C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
                                there is a tt_api-readme file, not an actual tt_api file

                                I'm guessing you have Kaspersky installed - and it recently updated?
                                For some reason the latest update removes the tt_api.so file. You need to tell Kaspersky to leave it alone. And please report the false positive to Kaspersky so they can correct this. The more that reports it the quicker we can hopefully see a fix.
                                You're not the only one: http://sketchucation.com/forums/viewtopic.php?f=323&t=30503&start=60#p432963

                                Thomas Thomassen — SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • H Offline
                                  hygicell
                                  last edited by

                                  @thomthom said:

                                  @hygicell said:

                                  Error Loading File tt_bitmap2mesh.rb
                                  no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_cleanup.rb
                                  no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_apiError Loading File tt_guide_tools.rb
                                  no such file to load -- C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/tt_api

                                  I checked, and in
                                  C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Lib2/libraries/win32/
                                  there is a tt_api-readme file, not an actual tt_api file

                                  I'm guessing you have Kaspersky installed - and it recently updated?
                                  For some reason the latest update removes the tt_api.so file. You need to tell Kaspersky to leave it alone. And please report the false positive to Kaspersky so they can correct this. The more that reports it the quicker we can hopefully see a fix.
                                  You're not the only one: http://sketchucation.com/forums/viewtopic.php?f=323&t=30503&start=60#p432963

                                  indeed, Kapersky, but apparently they have solved the problem:
                                  upon deleting and reinstalling TTlib with your installer, the previous errors disappeared
                                  I checked, the file is in place
                                  and this time no alarm from Kapersky

                                  now I had other error messages:
                                  Error Loading File C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb
                                  uninitialized constant TT_Vertex

                                  so I deleted TT vertex, and used again your installer to install it again

                                  but the problem stays:
                                  Error Loading File C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/TT_Vertex/loader.rb
                                  uninitialized constant TT_Vertex

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                                  • H Offline
                                    hygicell
                                    last edited by

                                    by the way, many thanks for your fabulous plugins
                                    Frank

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                                    • thomthomT Offline
                                      thomthom
                                      last edited by

                                      What OS do you have?

                                      Do you have Vista or Win7?

                                      Could there perhaps be some files that's ended up in virtualstore? (Do you see a Compatibility Files button in Explorer when you view the content of your Plugins folder?)

                                      Can you post a screenshot of the content of your plugins folder?

                                      The error message seem to indicate that TT_Vertex/loader.rb loads before tt_vertex.rb ... are you sure you haven't accidentally moved some files out of the TT_Vertex folder?

                                      Do you see a loader.rb file directly in your Plugins folder?

                                      Thomas Thomassen — SketchUp Monkey & Coding addict
                                      List of my plugins and link to the CookieWare fund

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                                      • H Offline
                                        hygicell
                                        last edited by

                                        win7 dutch language
                                        no compatibility files button as far as I can see

                                        only used your installer, did not move any files

                                        Kaspersky might still be the culprit:
                                        all of a sudden it again quarantained the other file

                                        ScreenHunter_08 Oct. 08 13.19.jpg
                                        ScreenHunter_09 Oct. 08 13.19.jpgScreenHunter_10 Oct. 08 13.20.jpg

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                                        • H Offline
                                          hygicell
                                          last edited by

                                          threw out Kaspersky, installed ZoneAlarm
                                          reinstalled TT lib
                                          Kaspersky was a trial version without support, so I could not poke them, sorry
                                          Frank

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                                          • thomthomT Offline
                                            thomthom
                                            last edited by

                                            Does it work now? Or still any errors?

                                            Thomas Thomassen — SketchUp Monkey & Coding addict
                                            List of my plugins and link to the CookieWare fund

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