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    SketchUp crashing on startup

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    • F Offline
      FilipAGuy
      last edited by

      Hi-llo guys. I was using skecthup 7.1.6087 for while, but now I have serious problem. After I run SU app it just show me bug splat report. I realy dont know why ? 😞 I running Windows 7 x64 Ultimate. Of course original one. My computer specs: ASUS G73JH-A1 (ASUS G73JH-TZ002Z)CPU: i7-720 QM, RAM 8GB DDR3 1333 MHz, HDD 1TB (2x 500GB 7200 rpm), Blu-ray Combo, ATI Radeon HD 5870 1GB

      ASUS G73JH-A1 (ASUS G73JH-TZ002Z) i7-720 QM, RAM 8GB DDR3 1333 MHz, HDD 1TB (2x 500GB 7200 rpm), Blu-ray Combo, ATI Radeon HD 5870 1GB

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      • GaieusG Offline
        Gaieus
        last edited by

        Hi Filip,

        Just a quick test (if you can start SU at all); go to your Window menu (in SU) > Preferences > OpenGL settings and disable hardware acceleration.

        If this seems to fix your problems, you need to update your video card driver (or if it is not fully OpenGL compliant already, get a decent card).

        Gai...

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        • F Offline
          FilipAGuy
          last edited by

          @gaieus said:

          Hi Filip,

          Just a quick test (if you can start SU at all); go to your Window menu (in SU) > Preferences > OpenGL settings and disable hardware acceleration.

          If this seems to fix your problems, you need to update your video card driver (or if it is not fully OpenGL compliant already, get a decent card).

          Thats the problem. I cant start it at all 😞 I have last driver with which it was working before fine. Hm something went wrong πŸ˜• But thank you so much for such fast response πŸ˜‰

          ASUS G73JH-A1 (ASUS G73JH-TZ002Z) i7-720 QM, RAM 8GB DDR3 1333 MHz, HDD 1TB (2x 500GB 7200 rpm), Blu-ray Combo, ATI Radeon HD 5870 1GB

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            Did you try downloading SU and performing a repair rather than an install. It might help?

            Download the free D'oh Book for SketchUp πŸ“–

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            • F Offline
              FilipAGuy
              last edited by

              Maybe this will help to identify my problem. In same time stoped working Vectoworks 2010, Photoshop CS5 and AutoCad 2011 😞 I cant even open VW and Photoshop and AutoCad show me this error: Unhandled Exception C0000005 (Acces Violation Reading 0x012c) at address 6F92AFFh Damn Im realy desperate 😞

              ASUS G73JH-A1 (ASUS G73JH-TZ002Z) i7-720 QM, RAM 8GB DDR3 1333 MHz, HDD 1TB (2x 500GB 7200 rpm), Blu-ray Combo, ATI Radeon HD 5870 1GB

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              • M Offline
                mac1
                last edited by

                @filipaguy said:

                Maybe this will help to identify my problem. In same time stoped working Vectoworks 2010, Photoshop CS5 and AutoCad 2011 😞 I cant even open VW and Photoshop and AutoCad show me this error: Unhandled Exception C0000005 (Acces Violation Reading 0x012c) at address 6F92AFFh Damn Im realy desperate 😞

                Suggest you try to get back to a restore point where your system was working ok and then look at what changes were made at around the time the problem happened

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                • M Offline
                  mac1
                  last edited by

                  @mac1 said:

                  @filipaguy said:

                  Maybe this will help to identify my problem. In same time stoped working Vectoworks 2010, Photoshop CS5 and AutoCad 2011 😞 I cant even open VW and Photoshop and AutoCad show me this error: Unhandled Exception C0000005 (Acces Violation Reading 0x012c) at address 6F92AFFh Damn Im realy desperate 😞

                  Suggest you try to get back to a restore point where your system was working ok and then look at what changes were made at around the time the problem happened

                  Also according to this thread http://www.google.com/support/forum/p/sketchup/thread?tid=2e3e6d3534640db1&hl=en Su 7 and up does not have a repair capability

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                  • Z Offline
                    Zacchia
                    last edited by

                    I had the same problem. Until SU 7.0 it worked well and with 7.1 it crashed after some seconds. It worked when disable hardware acceleration but working this way is not good. I use an ATI graphiccard and then i reseted the driver application to default. Since then it worked without any problems with hardware acceleration enabled. πŸ˜‰ I guess i had chanced something on anialiasing settings. On default it is "let the application decide". With this default settings it works.

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                    • F Offline
                      FilipAGuy
                      last edited by

                      Hello guys. I had to reinstall all system. Now its working fine even with GPU aceleration.

                      ASUS G73JH-A1 (ASUS G73JH-TZ002Z) i7-720 QM, RAM 8GB DDR3 1333 MHz, HDD 1TB (2x 500GB 7200 rpm), Blu-ray Combo, ATI Radeon HD 5870 1GB

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                      • Chris FullmerC Offline
                        Chris Fullmer
                        last edited by

                        A problem like that could be indicative of a hard drive that is on the verge of failing. You might consider backing up your hard drive.

                        Lately you've been tan, suspicious for the winter.
                        All my Plugins I've written

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