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    Very bad sketchup problem

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    • P Offline
      Peterbilt1993
      last edited by

      idk it has been really ticking me off..it seems like every time i try to paint or push pull something or anything of that sort..it seems to like do the other side instead of the face u wanan do...so idk if theres a setting that isnt right or something but plz someone help it really messes me up when i try to make something..

      SW16

      My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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      • R Offline
        remus
        last edited by

        First thing to do is upgrade your graphics card drivers. Report back if the problem persists after that.

        http://remusrendering.wordpress.com/

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        • P Offline
          Peterbilt1993
          last edited by

          darn i wont be able to do that...its doin this on my school laptop i cannot do that with the schools computers...shoot..idk they are new computers just got em this year..and i got sketchup 7 on my home comp and it works just fine there..so idk what the deal is.

          SW16

          My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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          • thomthomT Offline
            thomthom
            last edited by

            New computers doesn't usually come with the latest drivers.
            Ask your IT department to do it.

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • P Offline
              Peterbilt1993
              last edited by

              hmm i see thats good 2 no..so ur saying thats the only problem it could be?

              SW16

              My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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              • thomthomT Offline
                thomthom
                last edited by

                To test - disable hardware acceleration in SU. If the problem disappear, then it's the graphic card drivers.

                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • P Offline
                  Peterbilt1993
                  last edited by

                  srry seeming dumb how exactly do u do that?

                  SW16

                  My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    Window -> Preferences -> OpenGL

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      hm..
                      what graphic card is it?

                      Maybe you can try the "Correct reversed picking driver bug" checkbox as well...

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • P Offline
                        Peterbilt1993
                        last edited by

                        hey thanks man alot! i think i have fixed it..i just unchecked that hardware acceleration it works just like it does at home...

                        SW16

                        My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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                        • J Offline
                          Jim
                          last edited by

                          @thomthom said:

                          hm..
                          what graphic card is it?

                          Maybe you can try the "Correct reversed picking driver bug" checkbox as well...

                          Just a note this bug was fixed, and this is option no longer available in SketchUp as of version 7 (or maybe 7.1?)

                          Hi

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                          • S Offline
                            sketchup guide jody
                            last edited by

                            Looks like you guys got it all figured out, the issue is exactly that the video card isn't handling OpenGL properly. There are several potential gotchas that can lead to this behavior:

                            1. Video card just doesn't support OpenGL (Intel video cards, boo!)
                            2. The OS driver doesn't support OpenGL (Windows Vista, boo!)
                            3. The manufacturer video card driver doesn't properly handle OpenGL.
                            4. The video card is old, supports OpenGL, but doesn't have a current driver.

                            The fixes, as stated already, are to get the most current driver for the video card directly from the manufacturer or just Disable Hardware Acceleration. This problem wasn't a "Reverse Driver Picking" issue but specific to the driver recognizing the face altogether. Its been around for years and just changes a little as the video cards evolve. Glad its all working properly now!

                            Jody Gates
                            SketchUp Support

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                            • GaieusG Offline
                              Gaieus
                              last edited by

                              @unknownuser said:

                              1. Video card just doesn't support OpenGL (Intel video cards, boo)

                              I'd bet this is the issue. Remember him saying

                              @peterbilt1993 said:

                              its doin this on my school laptop

                              Now I'd bet it is a kind of "cheap" lappy with an integrated chipset only.

                              Gai...

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                              • P Offline
                                Peterbilt1993
                                last edited by

                                yeah its small and idk it sure isnt taking much to slow it down..i dont like it but at least this problem is fixed i can at least make stuff on it now lol ...thanks again guys.

                                SW16

                                My Warehouse link: https://3dwarehouse.sketchup.com/user.html?id=u92a62fb3-fd89-42e5-b424-55d0babc2274

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                                • R Offline
                                  rickgraham
                                  last edited by

                                  @remus said:

                                  First thing to do is upgrade your graphics card drivers. Report back if the problem persists after that.

                                  Pardon me for jumping in.

                                  I have some problems sometimes when zooming around. My model disappears. If I perform a zoom extents it is fine, but is a minor inconvenience.

                                  So, I have a Macbook Pro (laptop) that I purchased this past June. How would I go about to upgrade drivers on that when I click on Mac Update, it reports no drivers available. And further, the MBP has 2 video cards in it.

                                  I'm still a SU newbie but have been perplexed by this for a while now and thought I'd ask.

                                  Thanks,

                                  Rick

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                                  • thomthomT Offline
                                    thomthom
                                    last edited by

                                    Maybe your model is very large, or located far away from the origin.

                                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                    List of my plugins and link to the CookieWare fund

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