Very bad sketchup problem

Peterbilt1993 · 2 Dec 2009, 17:10

idk it has been really ticking me off..it seems like every time i try to paint or push pull something or anything of that sort..it seems to like do the other side instead of the face u wanan do...so idk if theres a setting that isnt right or something but plz someone help it really messes me up when i try to make something..

remus · 2 Dec 2009, 17:14

First thing to do is upgrade your graphics card drivers. Report back if the problem persists after that.

Peterbilt1993 · 2 Dec 2009, 17:17

darn i wont be able to do that...its doin this on my school laptop i cannot do that with the schools computers...shoot..idk they are new computers just got em this year..and i got sketchup 7 on my home comp and it works just fine there..so idk what the deal is.

thomthom · 2 Dec 2009, 17:22

New computers doesn't usually come with the latest drivers.
Ask your IT department to do it.

Peterbilt1993 · 2 Dec 2009, 17:24

hmm i see thats good 2 no..so ur saying thats the only problem it could be?

thomthom · 2 Dec 2009, 17:30

To test - disable hardware acceleration in SU. If the problem disappear, then it's the graphic card drivers.

Peterbilt1993 · 2 Dec 2009, 17:42

srry seeming dumb how exactly do u do that?

thomthom · 2 Dec 2009, 17:54

Window -> Preferences -> OpenGL

thomthom · 2 Dec 2009, 17:54

hm..
what graphic card is it?

Maybe you can try the "Correct reversed picking driver bug" checkbox as well...

Peterbilt1993 · 2 Dec 2009, 17:57

hey thanks man alot! i think i have fixed it..i just unchecked that hardware acceleration it works just like it does at home...

Jim · 2 Dec 2009, 18:11

@thomthom said:

hm..
what graphic card is it?

Maybe you can try the "Correct reversed picking driver bug" checkbox as well...

Just a note this bug was fixed, and this is option no longer available in SketchUp as of version 7 (or maybe 7.1?)

sketchup guide jody · 2 Dec 2009, 19:33

Looks like you guys got it all figured out, the issue is exactly that the video card isn't handling OpenGL properly. There are several potential gotchas that can lead to this behavior:

Video card just doesn't support OpenGL (Intel video cards, boo!)
The OS driver doesn't support OpenGL (Windows Vista, boo!)
The manufacturer video card driver doesn't properly handle OpenGL.
The video card is old, supports OpenGL, but doesn't have a current driver.

The fixes, as stated already, are to get the most current driver for the video card directly from the manufacturer or just Disable Hardware Acceleration. This problem wasn't a "Reverse Driver Picking" issue but specific to the driver recognizing the face altogether. Its been around for years and just changes a little as the video cards evolve. Glad its all working properly now!

Gaieus · 3 Dec 2009, 09:56

@unknownuser said:

Video card just doesn't support OpenGL (Intel video cards, boo)

I'd bet this is the issue. Remember him saying

@peterbilt1993 said:

its doin this on my school laptop

Now I'd bet it is a kind of "cheap" lappy with an integrated chipset only.

Peterbilt1993 · 3 Dec 2009, 14:53

yeah its small and idk it sure isnt taking much to slow it down..i dont like it but at least this problem is fixed i can at least make stuff on it now lol ...thanks again guys.

rickgraham · 3 Dec 2009, 15:20

@remus said:

First thing to do is upgrade your graphics card drivers. Report back if the problem persists after that.

Pardon me for jumping in.

I have some problems sometimes when zooming around. My model disappears. If I perform a zoom extents it is fine, but is a minor inconvenience.

So, I have a Macbook Pro (laptop) that I purchased this past June. How would I go about to upgrade drivers on that when I click on Mac Update, it reports no drivers available. And further, the MBP has 2 video cards in it.

I'm still a SU newbie but have been perplexed by this for a while now and thought I'd ask.

Thanks,

Rick

thomthom · 3 Dec 2009, 15:51

Maybe your model is very large, or located far away from the origin.