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    Sketchup 7.1 bugs

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • T Offline
      tim
      last edited by

      I've had a couple of very odd SUpro crashes in the last few days; no crashlog, no report to Apple, just .... gone. The Console shows
      05-10-09 6:30:29 PM com.apple.launchd.peruser.501[121] ([0x0-0x2c02c].com.google.sketchuppro7[296]) Exited with exit code: 1
      which isn't so very helpful.

      Interestingly Layout has done the same thing a couple of times
      06-10-09 6:47:59 PM com.apple.launchd.peruser.501[121] ([0x0-0x3af3af].com.google.LayOut[7913]) Exited with exit code: 1
      Possibly associated with theLO crash are some messages about Intrinsic Alchemy v3.2 Beta-0903

      I haven't been doing anything different to my normal work, the machine hasn't changed in recent days (no hardware alterations, no updates loaded etc) and it's all been running pretty well generally.

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      • B Offline
        bishopski
        last edited by

        @markozeta said:

        I can't select a section plane once I put it in my model!

        Help!

        I've got the same problem.

        I can get around it by grouping everything together, adding the section plane, selecting all then subtracting everything bar the plane, but it's not ideal

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        • A Offline
          anglaret
          last edited by

          I notice that color selection from the drawing does not work regularly.
          I am working in 2D and alt-click in paint select everything but the chosen square and do not recuparate the color from the square beside
          Selection does not work so well also when selecting between two lines side by side
          Marc

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          • A Offline
            anglaret
            last edited by

            Precision on the selection tool
            When I work with a jpeg under my drawing (in 2D)the color picking select only the jpeg,
            even covered with a colored rectangle above.
            Marc

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            • A Offline
              anglaret
              last edited by

              probleme.jpg
              Another problem
              Dimensions have blown out all over the sheet
              Marc

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              • T Offline
                tfdesign
                last edited by

                Just thought I'd add, that trashing the preferences in Mac OS X, has cured quite a few upgrade 'problems'. I don't know how one would go about this though in Windows. Sorry.

                My book "Let's SketchUp!" Download from here

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  I think there's a bug in Sketchup 7.1 and the use of 'Engineering' Units [always feet].
                  If you change to 'Decimal' Units [feet] it works fine. Also any other units format also works properly too...

                  BUT with Units set to Engineering Feet with a negative Z it does a 'round' to an integer and does a double negative to boot, when data is taken from the -ve Z point: it's reported wrongly as a length/length.to_s e.g. --20' instead of -20.5'. 😢

                  TIG

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                  • A Offline
                    anglaret
                    last edited by

                    Tiger

                    Thanks for help, but I am in decimeter precisiion 0; I tried all other units
                    with re-starting SU without success.
                    I tried hardware acceleration off too without results.

                    Marc

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                    • A Offline
                      Aerilius
                      last edited by

                      Has someone else found this: in the Windows version, Sketchup does not update the title bar of the window after loading another file. For example you start SU and it opens the standard template "untitled", you go to file -> open ... and open model.skp, but it still shows "untitled" in the titlebar.

                      SU7.1, WinXP SP3

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                      • AnssiA Offline
                        Anssi
                        last edited by

                        @aerilius said:

                        Has someone else found this: in the Windows version, Sketchup does not update the title bar of the window after loading another file. For example you start SU and it opens the standard template "untitled", you go to file -> open ... and open model.skp, but it still shows "untitled" in the titlebar.

                        SU7.1, WinXP SP3

                        It works all right for me.

                        Anssi

                        securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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                        • T Offline
                          TriciaS
                          last edited by

                          @bishopski said:

                          @markozeta said:

                          I can't select a section plane once I put it in my model!

                          Help!

                          I've got the same problem.

                          I can get around it by grouping everything together, adding the section plane, selecting all then subtracting everything bar the plane, but it's not ideal

                          Hi,

                          I'm interested in getting more details on this issue. Do you see it with all models (e.g. if you create a box and add a section plane will you be unable to select the section plane?). If so, as an experiment, does turning off hardware acceleration cause the issue to go away?

                          Thanks in advance,

                          Tricia
                          Google

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                          • T Offline
                            TriciaS
                            last edited by

                            @anglaret said:

                            Precision on the selection tool
                            When I work with a jpeg under my drawing (in 2D)the color picking select only the jpeg,
                            even covered with a colored rectangle above.
                            Marc

                            Hi Marc,

                            Not sure I see this one. Is it possible to post a model that shows it? In the first maintenance release of 7.1, we are going to address the fact that selection (which includes sampling materials) is not as precise as it used to be. I'm testing the candidate release now and would like to make sure this issue is fixed.

                            Thanks in advance!

                            Tricia
                            Google

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                            • T Offline
                              TriciaS
                              last edited by

                              @tig said:

                              I think there's a bug in Sketchup 7.1 and the use of 'Engineering' Units [always feet].
                              If you change to 'Decimal' Units [feet] it works fine. Also any other units format also works properly too...

                              BUT with Units set to Engineering Feet with a negative Z it does a 'round' to an integer and does a double negative to boot, when data is taken from the -ve Z point: it's reported wrongly as a length/length.to_s e.g. --20' instead of -20.5'. 😢

                              Hi TIG,

                              Right you are - this is a bug that has been reported by others as well. It is not new to 7.1 but it is on our radar. I'll make a note in the bug that it you reported it as well.

                              Best regards,

                              Tricia

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                              • John SayersJ Offline
                                John Sayers
                                last edited by

                                I've found that the guides remain grey even if you change the global colour (I prefer bright pink) - they also don't change to yellow when selected so you can't select them!

                                Ah - problem solved - so you must have the Model Axes selected to get the guides to work properly!! when you switch off axes you switch off guides. I never thought of the guides as axes.

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                                • F Offline
                                  frv
                                  last edited by

                                  Am I doing something wrong or is it 7.1
                                  I am changing the width and or height of a texture in the color-edit material panel but nothing happens. I can not imagine its a bug not seen before. I a must be doing something wrong.
                                  I am on OSX Leopard.
                                  Any help is apreciated much.
                                  Francois

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                                  • F Offline
                                    frv
                                    last edited by

                                    Just deleted my p.list preference file and started up again and its all fine again. I can now change the dimensions of textures effectively again. Have no idea what caused the preferences to become corrupted.

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                                    • F Offline
                                      frv
                                      last edited by

                                      and the bug is now back again. Somehow the settings for the width and height of a texture does not work anymore. I never had a problem with this on SU 6.
                                      I am on a Macbookpro, OSX 10.5.8
                                      Francois

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                                      • D Offline
                                        driven
                                        last edited by

                                        According to Apple Support (Ireland) and the 'Genius' at the apple store my MacBook's ATI Radeon X1600 is dead and needs replacing.

                                        Problems started while using SU7 with OSX 10.5.7 and only got worse with SU7.1 and 10.5.8.

                                        As well as most the symptoms described in these posts, I started having lots of bugsplats, freezes and crashes.

                                        Problems also showed up in other software and Safari 4 and then Finder.

                                        Thinking it was something I had added (alfa/beta software, rubies, etc.) I did a cull on my system, rebuilt permissions did a clean instal eventually ending up with a striped down 10.4 and a virginal SU7.1 and xTools as my only content.

                                        I mean NO documents, NO images, nothing except the problem, which may confirm Apples opinion.

                                        However, everything works in 'Safe Mode' and has done all the way thru, which is why I think it's something to do with quartz extreme drivers.

                                        These are turned off in 'Safe Mode' and my glitches and crashes go away.

                                        Anyone else on a Mac want to try 'safe mode' and let me know if it stops your problems?

                                        P.S. I have also been using also QuartzDebug (in xTools) to turn on/off Quartz extreme for SU but it doesn't completely eliminate problems.

                                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                        • B Offline
                                          bjanzen
                                          last edited by

                                          Great find, driven. When you boot in safe mode, you're not loading your graphics card drivers, so all OpenGL commands are run in software, not on your graphics card. If you're into these things, you can look at http://developer.apple.com/mac/library/documentation/Darwin/Conceptual/KEXTConcept/KEXTConceptLoading/loading_kexts.html.

                                          When a user was having a graphics card issue, I've mucked with some of this. You can modify which kernel extensions load in safe boot mode, so I can still load the graphics card drivers but disable other kernel extensions by editing the OSBundleRequired setting in the kernel extension.

                                          Now just as they say when I watch "Nitro Circus" or "MythBusters" with my teen-age sons, DO NOT TRY THIS STUNT <break to "State of Massachusetts" by Dropkick Murphys> 😄

                                          b

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                                          • thomthomT Offline
                                            thomthom
                                            last edited by

                                            @bjanzen said:

                                            <break to "State of Massachusetts" by Dropkick Murphys>

                                            http://open.spotify.com/track/4g9aB6nGJxQA1ZHtzAXirL
                                            Great with audio to go with forum posts! 😄

                                            Thomas Thomassen — SketchUp Monkey & Coding addict
                                            List of my plugins and link to the CookieWare fund

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