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    [Plugin][$] RoundCorner - v3.4a - 31 Mar 24

    Scheduled Pinned Locked Moved Plugins
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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @butteryngregory
      We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.

      Download the free D'oh Book for SketchUp đź“–

      1 Reply Last reply Reply Quote 0
      • B Offline
        bvdwielen
        last edited by

        Every now and then I reinstall my PC. Since the latest reinstall I get the message that seats in Roundcorner are exceeded. How to resolve this?

        1 Reply Last reply Reply Quote 0
        • TIGT Offline
          TIG Moderator
          last edited by

          See my reply in your duplicate post.

          TIG

          1 Reply Last reply Reply Quote 0
          • P Offline
            PANCH8
            last edited by

            how long does it take to receive the licence once paid? It's been 24 hours and nothing. Is this normal?

            Rich O BrienR 1 Reply Last reply Reply Quote 1
            • Rich O BrienR Offline
              Rich O Brien Moderator @PANCH8
              last edited by

              @PANCH8 said:

              how long does it take to receive the licence once paid? It's been 24 hours and nothing. Is this normal?

              Near instant in most cases. Tops 1-2hrs.

              Only time you don't get anything is when the payment processors and your bank have issues and the payment goes into Pending until resolved.

              If you email support@sketchucation.com with payment details we can look it up to see.

              Did you check https://sketchucation.com/webshop/my-licences.php ?

              Download the free D'oh Book for SketchUp đź“–

              1 Reply Last reply Reply Quote 0
              • P Offline
                PANCH8
                last edited by

                Hi Rich, Thanks for your reply.
                I have already sent two mail to support, but no answer. The payment was ok
                nothing in my licences or anything, no mail, no junk mail...
                Dont know what to do. I really need this working.
                Thanks.
                Andrés

                1 Reply Last reply Reply Quote 1
                • P Offline
                  PANCH8
                  last edited by

                  Finally it worked! thank you.
                  Andrés

                  1 Reply Last reply Reply Quote 1
                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    @panch8

                    Did you check https://sketchucation.com/webshop/my-licences.php ?

                    I see an email in our Spam for your email address and when we replied we got the following:

                    This is the mail system at host pe-b.jellyfish.systems.
                    
                    I'm sorry to have to inform you that your message could not
                    be delivered to one or more recipients. It's attached below.
                    
                    For further assistance, please send mail to postmaster.
                    
                    If you do so, please include this problem report. You can
                    delete your own text from the attached returned message.
                    

                    From our side we can see your licenses are at https://sketchucation.com/webshop/my-licences.php and have been since purchase.

                    Download the free D'oh Book for SketchUp đź“–

                    P 1 Reply Last reply Reply Quote 0
                    • P Offline
                      PANCH8 @Rich O Brien
                      last edited by

                      @Rich-O-Brien
                      Hello Rich, Thanks for your prompt reply.
                      Its solved. The plugin activated.
                      Thanks.
                      Andrés P

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        gabrielaher Newcomers
                        last edited by

                        Hi, i have a question for the license of round corner i need to pay another license?? ori just have to paid for the license of round corner??

                        Dave RD 1 Reply Last reply Reply Quote 0
                        • Dave RD Offline
                          Dave R @gabrielaher
                          last edited by

                          @gabrielaher you have a current subscription license for SketchUp, correct? If so, the only license you need to buy to use RoundCorner is the RoundCorner license fee.

                          Etaoin Shrdlu

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                          1 Reply Last reply Reply Quote 0

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