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    SketchUp Thumbnails not showing up?

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    • G Offline
      gistman
      last edited by

      Hmmm... so there isn't a "SUicon.dll" for SketchUp? Hmmm... I tried to 'reinstall / repair' SketchUp only to have it lock up...

      About the last thing I want to do is install and have to run another application, just to fix something which shouldn't have 'broken' in the first place... grrr.

      I guess it's time to contact The Google SketchUp people. "I'm a SketchUp Pro User and Want to Contact Support (Requires License)" - One good thing about having SU 'pro'? We'll see.

      EDIT- after doing a little research on google... I found this link--> http://support.microsoft.com/?scid=243401 but it's specifically for .jpg thumbnails- But when I looked at the .jpg reg. file, I noticed that it has information under the "Data" column (OISjpegfile,image/jpeg and image) where the .skp reg. file was left blank. hmmm... Gets kind of scary when you start modifying registry files, as I know just enough about computers to break them.

      Aa


      ScreenShot002.gif


      ScreenShot003.gif

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      • TaffGochT Offline
        TaffGoch
        last edited by

        gistman.

        Any help here (an old forum posting)?

        SU thumbnail display

        Taff

        "Information is not knowledge." -- Albert Einstein

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        • G Offline
          gistman
          last edited by

          Oh man... Damn- You know, as I remember I ran CCleaner, well you know why I ran CCleaner?... Because I had just UNINSTALLED SU5! I was thinking to myself... self, you haven't used SU5 in a year or so, why don't you just go ahead and free up some of that disk space...

          Going to try the fix that was posted by the google tech guy on page two- I'll let you guys know if it works... I saw someone else had the same issue as me and posted just a bit ago.


          We've been investigating the issue and have been offered a fix that may help. Kindly refer to the following steps:

          1. Click "Start" > "Run."
          2. Type "cmd" in the Open box and click "OK."
          3. Navigate to the SketchUp directory, which is typically located at C:\Program Files\Google\Google SketchUp 6\
          4. Type "regsvr32 thumbsup.dll" without quotes and hit Enter.

          Regards,
          Tommy


          and no- This didn't work... When you go to th cmd, which opens the windows\systems32\cmd.exe dialog box... How are you supposed to "navigate" got the SketchUp directory from there? And typing in "regsvr32 thumbsup.dll" I get "LoadLibrary("thumbsup.dll") failed- The specified module could not be found."

          hmmm... I'm stumped and now I have to go measure a house- fun fun.

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          • TaffGochT Offline
            TaffGoch
            last edited by

            @gistman said:

            How are you supposed to "navigate" [to] the SketchUp directory from there?

            gistman,

            Once in the 'Command Prompt' box, type...

            cd C:\Program Files\Google\Google SketchUp 6

            ...and hit <Enter>

            That will switch you to the correct folder. Keep reading in that discussion I posted. The above method didn't work for some other users, either. The order of install/uninstall for SketchUp 5 and 6 is critical, and is apparently the solution.

            Taff

            "Information is not knowledge." -- Albert Einstein

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            • G Offline
              gistman
              last edited by

              TaffGoch- THANK YOU... IT WORKED! You know I tried typing that- and copy pasting it etc etc and it still didn't work- You have to include everything between the arrows

              -->cd C:\Program Files\Google\Google SketchUp 6<--

              ... and you can't 'ctrl v' either you have to right click and past at the control prompt... not sure what the "cd" part had to do with it but it worked- I NOW HAVE SU THUMBNAILS!

              Thank you again.

              (in the screen cap- I hit enter twice, that's why in at the prompt it's there two or three times- guess I got a little impatient)


              ScreenShot003.gif

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              • TaffGochT Offline
                TaffGoch
                last edited by

                gistman,

                For future reference, "cd" means "change directory" and is an old DOS command.

                Taff

                "Information is not knowledge." -- Albert Einstein

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                • N Offline
                  nacholo
                  last edited by

                  @gistman said:

                  1. Click "Start" > "Run."
                  2. Type "cmd" in the Open box and click "OK."
                  3. Navigate to the SketchUp directory, which is typically located at C:\Program Files\Google\Google SketchUp 6\
                  4. Type "regsvr32 thumbsup.dll" without quotes and hit Enter.

                  Thank you very much! I was on same problem and solve it with your explain.
                  Thanks and regard

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                  • M Offline
                    masrulpilami
                    last edited by

                    mmmh....excuse me....hehe but it doesnt work in my sketchup 7 in my windows 7 64 bit...someone please help me...

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      @masrulpilami said:

                      mmmh....excuse me....hehe but it doesnt work in my sketchup 7 in my windows 7 64 bit...someone please help me...

                      It won't work on any 64bit systems. The Explorer Shell extension for .skp thumbnails is 32bit only.

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • M Offline
                        masrulpilami
                        last edited by

                        ou..
                        so what must i do then? it's so hard for me to choosin component from component windows on sketchup...:/
                        do u have some suggestions for me? or i must change to 32 for now...?

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                        • thomthomT Offline
                          thomthom
                          last edited by

                          When you use the Open file dialog in SU you will be able to see thumbnails as SU is a 32bit app. Ok workaround - instead of using the Explorer to locate the files?

                          Thomas Thomassen — SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • AnssiA Offline
                            Anssi
                            last edited by

                            XNView is a free image browser software that could display previews for SU files even before SU had the feature itself. Mine is old and it wouldn't do it for recent SU files, but there seems to be a newer one. Has anyone tried it with a 64-bit OS?

                            Anssi

                            securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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                            • B Offline
                              bmunsell
                              last edited by

                              Hey thanks, it worked for me also except I had to change to sketchup 8 folder. By the way the "cd" stands for change directory and comes from the old dos commands

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                              • brodieB Offline
                                brodie
                                last edited by

                                @anssi said:

                                XNView is a free image browser software that could display previews for SU files even before SU had the feature itself. Mine is old and it wouldn't do it for recent SU files, but there seems to be a newer one. Has anyone tried it with a 64-bit OS?

                                Anssi

                                The latest Xnview does show thumbnails (I'm on Win7). There's also mysticthumbs http://mysticcoder.net/mysticthumbs.html small fee but it works in explorer which is really handy.

                                -brodie

                                steelblue http://www.steelbluellc.com

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                                • N Offline
                                  nicolerouillard
                                  last edited by

                                  Hey,

                                  This is all very interesting. Having trouble navigating to system32. This is the screen I get:


                                  printscreen.jpg

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                                  • AnssiA Offline
                                    Anssi
                                    last edited by

                                    @nicolerouillard said:

                                    Hey,

                                    This is all very interesting. Having trouble navigating to system32. This is the screen I get:

                                    You are not giving the system any commands. Typing directory names is not enough - as the error message you get shows.

                                    So you should type, followed by Enter (not the explanations I italicized)

                                    cd\ (this navigates to the root directory of the current drive)

                                    cd "c:\Program Files\Google\Google SketchUp 8" (this navigates to the SU application folder, the quotes are compulsory here)
                                    regsvr32 thumbsup.dll

                                    Note that this doesn't work if you have a 64-bit operating system.

                                    Anssi

                                    securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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                                    • S Offline
                                      SpookyChick1013
                                      last edited by

                                      @unknownuser said:

                                      You are not giving the system any commands. Typing directory names is not enough - as the error message you get shows.

                                      So you should type, followed by Enter (not the explanations I italicized)

                                      cd\ (this navigates to the root directory of the current drive)

                                      cd "c:\Program Files\Google\Google SketchUp 8" (this navigates to the SU application folder, the quotes are compulsory here)
                                      regsvr32 thumbsup.dll

                                      Thank you SO much Anssi! I haven't used dos commands in so many years I had forgotten critical little points like those you mentioned, and was struggling with implementing that fix, until I read your post. Now, I will have my thumbnails back, thank the Force!

                                      Cathryn

                                      https://kuromatsudriveyards.com

                                      Fo-su to tomo ni aran koto o...

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                                      • vyctortumbuanV Offline
                                        vyctortumbuan
                                        last edited by

                                        Hello...people.

                                        what should i do to fix this?? i was try to follow on the top solution,but im still having a problem.


                                        capture-20130610-025541.png

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                                        • thomthomT Offline
                                          thomthom
                                          last edited by

                                          Doesn't work on 64bit systems.
                                          http://sketchucation.com/forums/viewtopic.php?f=15&t=13097&view=unread#p218683

                                          You can use a third party utility such as MagicThumbs to get thumbnails for 64bit systems + huge number of other formats.

                                          Thomas Thomassen — SketchUp Monkey & Coding addict
                                          List of my plugins and link to the CookieWare fund

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                                          • vyctortumbuanV Offline
                                            vyctortumbuan
                                            last edited by

                                            Thanks Thom.

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