sketchucation logo sketchucation
    • Login
    Oops, your profile's looking a bit empty! To help us tailor your experience, please fill in key details like your SketchUp version, skill level, operating system, and more. Update and save your info on your profile page today!
    Urasik Extensions | Lots of new extensions to check out Learn More

    MARIOCHA Format 3D: SketchCuisine via SketchUcation plugin is not functioning correctly.

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
    2 Posts 2 Posters 16 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      Azra Salkanovic Newcomers
      last edited by

      Hello,

      I have recently purchased a full license for SketchCuisine via SketchUcation, and the license appears to be successfully validated (status shows "validate_success").

      However, the plugin is not functioning correctly.

      Issue description:

      The plugin appears in the Extensions menu and toolbar
      License is active and validated
      When clicking on any SketchCuisine tool (icons or menu commands), nothing happens (no dialog, no action)
      Only the info/settings window can be opened
      What I have already tried:

      Assigned the license seat correctly (1/3 seats active)
      Restarted SketchUp multiple times
      Reset workspace
      Disabled other extensions (including V-Ray and Sketch-Int)
      Completely uninstalled and reinstalled the plugin (including manual removal from Plugins folder)
      Logged in to SketchUcation and confirmed license activation
      Tested in SketchUp 2022
      Despite all of the above, the tools remain unresponsive.

      Could you please advise on how to resolve this issue, or confirm if there are known compatibility problems with current systems?

      Thank you in advance for your support.

      1 Reply Last reply Reply Quote 1
      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Did you open the Ruby Console to see if there are errors?

        Download the free D'oh Book for SketchUp πŸ“–

        1 Reply Last reply Reply Quote 0

        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

        With your input, this post could be even better πŸ’—

        Register Login
        • 1 / 1
        • First post
          Last post
        Buy SketchPlus
        Buy SUbD
        Buy WrapR
        Buy eBook
        Buy Modelur
        Buy Vertex Tools
        Buy SketchCuisine
        Buy FormFonts

        Advertisement