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SCFLicense: Extension Licensing on Sketchucation

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  • B Offline
    BMBrend
    last edited by 21 Apr 2025, 21:46

    I can't release some of the seats on Fredo6 plugins. I think they are stuck on a computer that died. Is there a way to bulk reset all licenses?

    1 Reply Last reply Reply Quote 1
    • R Offline
      Rich O Brien Moderator
      last edited by 21 Apr 2025, 21:48

      @BMBrend email support@sketchucation.com and we can walk you through it.

      Download the free D'oh Book for SketchUp 📖

      B 1 Reply Last reply 21 Apr 2025, 22:19 Reply Quote 0
      • B Offline
        BMBrend @Rich O Brien
        last edited by 21 Apr 2025, 22:19

        @Rich-O-Brien Thank you!

        1 Reply Last reply Reply Quote 1
        • H Offline
          hannusza
          last edited by 22 Apr 2025, 14:57

          Hi there!

          When I tried to use ThruPaint, a window appeared saying that I need to purchase a license. I checked all the updates and everything is fine. What can I do?

          Thank you for help in advance.

          Zrzut ekranu 2025-04-22 154200.png

          1 Reply Last reply Reply Quote 1
          • R Offline
            Rich O Brien Moderator
            last edited by 22 Apr 2025, 14:59

            You need a license.
            https://sketchucation.com/plugin-list.php

            Or use the free version of ThruPaint included in FredoTools

            Download the free D'oh Book for SketchUp 📖

            1 Reply Last reply Reply Quote 0
            • M Offline
              maximus Newcomers
              last edited by 28 Apr 2025, 08:49

              Bonjour Fredo,

              Thrupaint n'est pas compris que dans le pack d'extension ( roundcorner, jointpushpull etc...) ?

              Je n'y ai plus accès...

              Merci d'avance

              T 1 Reply Last reply 28 Apr 2025, 11:21 Reply Quote 0
              • T Offline
                TIG Moderator @maximus
                last edited by TIG 28 Apr 2025, 11:21

                @maximus

                You need a license for the full version.
                https://sketchucation.com/plugin-list.php

                Or use the free version of ThruPaint which is included in the free FredoTools

                TIG

                1 Reply Last reply Reply Quote 0
                • C Offline
                  cjfdyd727
                  last edited by 29 Apr 2025, 08:45

                  If the account email is different from the email receiving the license, will the license purchase not appear in the account's purchase history?

                  R 1 Reply Last reply 29 Apr 2025, 08:47 Reply Quote 1
                  • R Offline
                    Rich O Brien Moderator @cjfdyd727
                    last edited by 29 Apr 2025, 08:47

                    @cjfdyd727 said in SCFLicense: Extension Licensing on Sketchucation:

                    If the account email is different from the email receiving the license, will the license purchase not appear in the account's purchase history?

                    Licenses are linked to the user account that purchased. Email address entered at the purchase page is only for delivery.

                    Download the free D'oh Book for SketchUp 📖

                    C 1 Reply Last reply 29 Apr 2025, 08:50 Reply Quote 0
                    • C Offline
                      cjfdyd727 @Rich O Brien
                      last edited by 29 Apr 2025, 08:50

                      @Rich-O-Brien Thank you very much for your quick response. So, will the purchase history become visible after I receive the shipping email, perhaps 8 to 24 hours later?

                      1 Reply Last reply Reply Quote 1
                      • M Offline
                        megahits
                        last edited by 29 Apr 2025, 08:57

                        hello, I already used your tools, of course purchased license. But few days ago, i changed my computer account's name then, the license does not going. How can i doing?

                        R 1 Reply Last reply 29 Apr 2025, 09:17 Reply Quote 0
                        • R Offline
                          Rich O Brien Moderator
                          last edited by Rich O Brien 29 Apr 2025, 09:04

                          @cjfdyd727
                          It's usually alot quicker than 8hrs if your payment was successful. Nearly instant in most cases.

                          But if the payment processors we use, PayPal or Stripe, encounter difficulties making a charge then it can take up to 24hours.

                          In rare cases, payments fail because of bank security policies.

                          I can see PayPal has placed your purchase into a Pending state which usually means an issue between your bank card and PayPal.

                          Download the free D'oh Book for SketchUp 📖

                          C 1 Reply Last reply 12 May 2025, 08:48 Reply Quote 0
                          • R Offline
                            Rich O Brien Moderator @megahits
                            last edited by 29 Apr 2025, 09:17

                            @megahits said in SCFLicense: Extension Licensing on Sketchucation:

                            hello, I already used your tools, of course purchased license. But few days ago, i changed my computer account's name then, the license does not going. How can i doing?

                            Error messages when activating?

                            Most likely, since you changed a devices name, the signature file will complain.

                            • Go to https://sketchucation.com/webshop/my-licences.php and release seats
                            • Open SketchUp
                            • Go to Extensions > Sketchucation > Global License Status and click License File Location
                            • Close SketchUp and in the Explorer delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt
                            • Open SketchUp and activate licenses.

                            Please make sure all devices are running Sketchucation Tools 4.4.1 and the most recent Libfredo. This enables online seat releasing at https://sketchucation.com/webshop/my-licences.php

                            Otherwise seats will be frozen.

                            Download the free D'oh Book for SketchUp 📖

                            1 Reply Last reply Reply Quote 0
                            • C Offline
                              cjfdyd727 @Rich O Brien
                              last edited by 12 May 2025, 08:48

                              @Rich-O-Brien I got a text message the payment was completed with PayPal, but the license hasn't come yet. Can someone check on this issue?

                              A 1 Reply Last reply 12 May 2025, 11:20 Reply Quote 0
                              • A Offline
                                Anne O Grady @cjfdyd727
                                last edited by 12 May 2025, 11:20

                                @cjfdyd727
                                I have replied to your email from our support inbox. I can continue to help you from there. Regards Anne

                                1 Reply Last reply Reply Quote 0
                                • R Offline
                                  Rémi Gaming Newcomers
                                  last edited by 14 May 2025, 18:17

                                  Hello, error codes B03 and A04 keep appearing. I'll also send you the plugin version logs. Thank you for your help.

                                  Fredo6 Plugins Information on 2025-05-14 20:13:47 +0200

                                  • Platform: x64-mswin64_140 - Ruby: 2.7.7
                                  • Sketchup: 23.1.340
                                  • LibFredo6: v15.4a
                                  • LibFredo6 Binary loaded
                                  • Sketchucation ExtensionStore: 4.4.1
                                  • SCFLicense: v6.4a - 74
                                  • Fredo6 Plugins

                                    JointPushPull v4.9a

                                  • SCFLicense directory present

                                    Signature File: 2025-05-14 20:12:47 +0200
                                    Capture d’écran 2025-05-14 201517.png

                                  R 1 Reply Last reply 14 May 2025, 18:35 Reply Quote 1
                                  • R Offline
                                    Rich O Brien Moderator @Rémi Gaming
                                    last edited by 14 May 2025, 18:35

                                    @Rémi-Gaming said in SCFLicense: Extension Licensing on Sketchucation:

                                    Hello, error codes B03 and A04 keep appearing. I'll also send you the plugin version logs. Thank you for your help.

                                    Are you using the license for JPP at https://sketchucation.com/webshop/my-licences.php to activate?

                                    If your device name uses special characters please change it to use alphanumeric characters only.

                                    0c9be9c3-5940-411a-9992-ee52064cdc9d-image.png

                                    Download the free D'oh Book for SketchUp 📖

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      Rémi Gaming Newcomers
                                      last edited by 14 May 2025, 19:09

                                      Yes, I bought the license on the site https://sketchucation.com. I also tried to change the name of my computer to Rémi8Gaming, but it didn't work.

                                      Capture d’écran 2025-05-14 210702.png

                                      R 1 Reply Last reply 14 May 2025, 19:13 Reply Quote 1
                                      • R Offline
                                        Rich O Brien Moderator @Rémi Gaming
                                        last edited by 14 May 2025, 19:13

                                        @Rémi-Gaming said in SCFLicense: Extension Licensing on Sketchucation:

                                        Rémi8Gaming

                                        é is a special character

                                        Download the free D'oh Book for SketchUp 📖

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Rémi Gaming Newcomers
                                          last edited by 14 May 2025, 19:26

                                          Great, thank you very much, it works.

                                          Best regards
                                          Capture d’écran 2025-05-14 212221.png
                                          Capture d’écran 2025-05-14 212608.png

                                          1 Reply Last reply Reply Quote 1
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