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    PlaceMaker

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    • jujuJ Offline
      juju
      last edited by

      @Whaat

      When did the licensing to Placemaker change to an annual subscription model?

      Save the Earth, it's the only planet with chocolate.

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      • W Offline
        Whaat
        last edited by

        @juju said:

        @Whaat

        When did the licensing to Placemaker change to an annual subscription model?

        I think the switch was near the beginning of May

        SketchUp Plugins for Professionals

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        • jujuJ Offline
          juju
          last edited by

          @mrsailboat83 said:

          I contacted the company 2 days ago but have had NO RESPONSE.

          I suggest you consider that there was a weekend in between. Whaat is normally quite good at resolving matters.

          Save the Earth, it's the only planet with chocolate.

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          • bazB Offline
            baz
            last edited by

            @mrsailboat83 said:

            so far this plugin is a waste of money...
            I bought the educational licence and the overlay they provide cannot and does not scale to the maps they provide.
            basically, the buildings and roads are out of scale with the maps which makes this overly expensive app useless. I contacted the company 2 days ago but have had NO RESPONSE. I would avoid this app, it's useless and unattended to. Next step is getting blender and doing this in a way that actually works.
            Give me my money back

            i suggest you chill brandon. whatt will get back to you. be nice.

            although in hindsight, rereading your post, this is a forum where people try to help each other, so I now suggest you go blender yourself. xx

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            • W Offline
              Whaat
              last edited by

              @mrsailboat83 said:

              so far this plugin is a waste of money...
              I bought the educational licence and the overlay they provide cannot and does not scale to the maps they provide.
              basically, the buildings and roads are out of scale with the maps which makes this overly expensive app useless. I contacted the company 2 days ago but have had NO RESPONSE. I would avoid this app, it's useless and unattended to. Next step is getting blender and doing this in a way that actually works.
              Give me my money back

              Hi Brandon,
              Your first contact with us about this issue was Saturday morning at 3am local time. Over the weekend, you continued to send us repeated emails.

              We are typically praised by our customers for our quick response time compared to many large companies. We are a very small firm and do not have an army of out-sourced support personnel overseas covering our support requests over the weekend. Instead, when you send us a request, you will get a response from either myself or Brian (who did 90% of the programming for PlaceMaker). We normally respond to support requests within 24 hours but we don't work weekends and we ask that you respect that.

              As soon as I arrived to work this Monday morning, I responded to your support request. The issue that you are having is not typical and I am confident that we will be able to resolve this issue for you.

              Let's continue this conversation through our customer support channel. Thanks!

              SketchUp Plugins for Professionals

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              • M Offline
                mrsailboat83
                last edited by

                seems like a bit of a learning curve but looking forward to getting the most out of it!

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                • M Offline
                  mmuhasilovic
                  last edited by

                  I guess the company is out of business, the software does not work. The support is unresponsive. Just wasted my money.

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                  • jo-keJ Offline
                    jo-ke
                    last edited by jo-ke

                    I am using Placemaker since a few months.

                    recently I have a problem.

                    when I try to import the geometrie I have the following error:

                    "Selection must contain previously imported 3D Earth tiles. No valid tiles were selected."

                    but I used placemaker Google import first

                    what can I do?

                    http://www.zz7.de

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Online
                      Rich O Brien Moderator @jo-ke
                      last edited by

                      @jo-ke I'd send them a support ticket. They are usually responsive.

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • jo-keJ Offline
                        jo-ke
                        last edited by

                        thank you.

                        Done!

                        http://www.zz7.de

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