PlaceMaker

[juju]

@Whaat

When did the licensing to Placemaker change to an annual subscription model?

[Whaat]

@juju said:

@Whaat

When did the licensing to Placemaker change to an annual subscription model?

I think the switch was near the beginning of May

[juju]

@mrsailboat83 said:

I contacted the company 2 days ago but have had NO RESPONSE.

I suggest you consider that there was a weekend in between. Whaat is normally quite good at resolving matters.

[baz]

@mrsailboat83 said:

so far this plugin is a waste of money...
I bought the educational licence and the overlay they provide cannot and does not scale to the maps they provide.
basically, the buildings and roads are out of scale with the maps which makes this overly expensive app useless. I contacted the company 2 days ago but have had NO RESPONSE. I would avoid this app, it's useless and unattended to. Next step is getting blender and doing this in a way that actually works.
Give me my money back

i suggest you chill brandon. whatt will get back to you. be nice.

although in hindsight, rereading your post, this is a forum where people try to help each other, so I now suggest you go blender yourself. xx

[Whaat]

@mrsailboat83 said:

so far this plugin is a waste of money...
I bought the educational licence and the overlay they provide cannot and does not scale to the maps they provide.
basically, the buildings and roads are out of scale with the maps which makes this overly expensive app useless. I contacted the company 2 days ago but have had NO RESPONSE. I would avoid this app, it's useless and unattended to. Next step is getting blender and doing this in a way that actually works.
Give me my money back

Hi Brandon,
Your first contact with us about this issue was Saturday morning at 3am local time. Over the weekend, you continued to send us repeated emails.

We are typically praised by our customers for our quick response time compared to many large companies. We are a very small firm and do not have an army of out-sourced support personnel overseas covering our support requests over the weekend. Instead, when you send us a request, you will get a response from either myself or Brian (who did 90% of the programming for PlaceMaker). We normally respond to support requests within 24 hours but we don't work weekends and we ask that you respect that.

As soon as I arrived to work this Monday morning, I responded to your support request. The issue that you are having is not typical and I am confident that we will be able to resolve this issue for you.

Let's continue this conversation through our customer support channel. Thanks!

[mrsailboat83]

seems like a bit of a learning curve but looking forward to getting the most out of it!

[mmuhasilovic]

I guess the company is out of business, the software does not work. The support is unresponsive. Just wasted my money.

[jo-ke]

I am using Placemaker since a few months.

recently I have a problem.

when I try to import the geometrie I have the following error:

"Selection must contain previously imported 3D Earth tiles. No valid tiles were selected."

but I used placemaker Google import first

what can I do?

[Rich O Brien]

@jo-ke I'd send them a support ticket. They are usually responsive.

[jo-ke]

thank you.

Done!