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    SCFLicense: Extension Licensing on Sketchucation

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    • J Offline
      jennnyjiho
      last edited by

      I purchased the license however it says there is an error in validating License. How should I solve this problem?


      화면 캡처 2024-01-12 135325.png

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      • TIGT Offline
        TIG Moderator
        last edited by

        Install the latest version of the SketchUcation Toolset.
        It includes a much newer version of the Licensing system.
        Also ensure you have the latest LibFredo6 and any extensions installed.
        Restart SketchUp after the installation[s].
        Then try validating a license...

        TIG

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        • J Offline
          jfussa19
          last edited by

          Hi.

          My user name is jfussa19.

          I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
          Can you help me with this?

          Thanks


          unnamed (1).png


          unnamed.png

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          • fredo6F Offline
            fredo6
            last edited by

            Could you do what is suggested in the message box and advise if this fixes the issue.

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            • T Offline
              tenrev
              last edited by

              Good morning

              can you tell me if there is a way to reset your licenses
              I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
              I saw the question asked by others but no answer?

              thank you for your reply


              Capture d'écran 2024-01-22 144129.png

              biblio3d forum sketchup - artlantis - piranesi
              http://www.biblio3d.com

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @tenrev said:

                I would like to reset everything and be able to reactivate the seats on other PCs

                Please check https://sketchucation.com/webshop/my-licences.php

                All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                Download the free D'oh Book for SketchUp 📖

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                • T Offline
                  tenrev
                  last edited by

                  @rich o brien said:

                  @tenrev said:

                  I would like to reset everything and be able to reactivate the seats on other PCs

                  Please check https://sketchucation.com/webshop/my-licences.php

                  All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                  great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

                  biblio3d forum sketchup - artlantis - piranesi
                  http://www.biblio3d.com

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                  • R Offline
                    ramonbastos
                    last edited by

                    @unknownuser said:

                    but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

                    If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

                    Go to the device and upgrade Sketchucation Tools

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                    • J Offline
                      jaroslavz
                      last edited by

                      Can you reset my 3 stucked seats, please? Thank you very much:

                      fredo scale
                      Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                      Curviloft:
                      Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                      Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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                      • fredo6F Offline
                        fredo6
                        last edited by

                        @jaroslavz said:

                        Can you reset my 3 stucked seats, please? Thank you very much:

                        fredo scale
                        Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                        Curviloft:
                        Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                        Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

                        This is done now.

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                        • S Offline
                          sorin3dstudio
                          last edited by

                          Hello ,

                          I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
                          I need to understand if I have any option to fix this problem.
                          Sorin


                          screenc.jpg

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                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            @sorin3dstudio said:

                            I need to understand if I have any option to fix this problem.
                            Sorin

                            Follow the advice in the alert.

                            Close SketchUp
                            Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

                            Open SketchUp

                            Try activating

                            If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

                            Download the free D'oh Book for SketchUp 📖

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                            • M Offline
                              marypacheco08
                              last edited by

                              Hi how are you I have a question:

                              To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

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                              • Rich O BrienR Offline
                                Rich O Brien Moderator
                                last edited by

                                @marypacheco08 said:

                                Hi how are you I have a question:

                                To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

                                SketchUcation | Cart

                                favicon

                                (sketchucation.com)

                                https://i.imgur.com/LcadleC.png

                                Download the free D'oh Book for SketchUp 📖

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                                • J Offline
                                  juliamaxdylan
                                  last edited by

                                  Hi,

                                  I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                                  Can anyone help please?

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                                  • Rich O BrienR Offline
                                    Rich O Brien Moderator
                                    last edited by

                                    @juliamaxdylan said:

                                    Hi,

                                    I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                                    Can anyone help please?

                                    Hi,

                                    Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                    Download the free D'oh Book for SketchUp 📖

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                                    • P Offline
                                      pklenk702
                                      last edited by

                                      [size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

                                      The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

                                      I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

                                      Thank you in advance.[/size]

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        @pklenk702 said:

                                        What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

                                        If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

                                        https://i.imgur.com/NNL6A6w.png

                                        It will give us a baseline to build upon.

                                        Download the free D'oh Book for SketchUp 📖

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                                        • P Offline
                                          pklenk702
                                          last edited by

                                          Here is the report -

                                          Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

                                          • Platform: x64-mswin64_140 - Ruby: 2.7.7
                                          • Sketchup: 23.0.419
                                          • LibFredo6: v14.2a
                                          • LibFredo6 Binary NOT loaded
                                          • Sketchucation ExtensionStore: 4.3.1
                                            Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                            C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
                                            c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
                                            c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
                                            c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'
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                                          • TIGT Offline
                                            TIG Moderator
                                            last edited by

                                            I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
                                            Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                            That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
                                            C:/Users/pklenk/AppData/Local/Temp
                                            Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
                                            There will be several Group or user-names listed.
                                            Select each one of them in turn and ensure that the Permissions > Full control is ticked.
                                            When they are all set properly press OK.
                                            See if that has now helped your issue...

                                            TIG

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