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SCFLicense: Extension Licensing on Sketchucation

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  • Z Offline
    zuosan
    last edited by 17 May 2023, 08:26

    The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

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    • Z Offline
      zuosan
      last edited by 17 May 2023, 08:34

      The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

      1 Reply Last reply Reply Quote 0
      • Z Offline
        zuosan
        last edited by 17 May 2023, 10:25

        The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

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        • G Offline
          Gábor
          last edited by Gábor 17 May 2023, 11:38

          @zuosan said:

          The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

          Thank you for purchasing Fredo6Bundle2022 at SketchUcation.

          Could you please check your emails now? (Also your spam folder). Your FredoBundle licences should also be available at your "My Licences" page at https://sketchucation.com/webshop/my-licences.php .

          The cause of the delay was that our system did not receive the purchase form data. This usually happens when the customer closes his / her browser tab or presses "back button" before PayPal redirects back to SketchUcation after completing the payment. Could you please confirm if this happened in your case or let us know any if you experienced any other abnormalities during the online purchase process.

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          • J Offline
            jcclow
            last edited by 17 May 2023, 15:30

            I need to release all of my licenses as I have had to reimage my PC numerous times due to hardware issues. I currently have 2/3 licenses in use even though I don't have any active Sketchup installs except for the one I just had to reinstall. Why are some of the licenses unable to be released from the license page?

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            • H Offline
              hvd92
              last edited by 17 May 2023, 17:06

              pls help me! im forgot to unactive license roundcorner and fredocorner, now cant used license for new sketchup, how can unactive by hand or somehow?

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              • J Offline
                jaroslavz
                last edited by 17 May 2023, 18:52

                Dear Fredo. Can you please release license file from my purchase? Thank you.


                curviloft.png

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                • F Offline
                  fredo6
                  last edited by 17 May 2023, 19:49

                  @jaroslavz said:

                  Dear Fredo. Can you please release license file from my purchase? Thank you.

                  Done

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                  • J Offline
                    jorge86barrios
                    last edited by 18 May 2023, 16:25

                    Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

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                    • R Offline
                      Rich O Brien Moderator
                      last edited by 18 May 2023, 18:47

                      @jorge86barrios said:

                      Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

                      Can you release seats at https://sketchucation.com/webshop/my-licences.php ?

                      Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste output into your reply.

                      Download the free D'oh Book for SketchUp

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                      • F Offline
                        francisquitof
                        last edited by 22 May 2023, 05:55

                        @fredo I have the license of some of your plugins, all of them are workin but curviloft, a couple of days a message was displayed saying that my license was going to expire, i thoughjt it was a mistake since licences are perpetual, anyways today i wanted to use curviloft and i couldnt, i tried to validate the license but it says that theres an error, i even bought a new one and it doesent work as well, i would like a refund for my last purchase, and help with the activation of my license, this is a tool i use on my everyday workflow.

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                        • F Offline
                          fredo6
                          last edited by 22 May 2023, 11:55

                          @francisquitof said:

                          @fredo I have the license of some of your plugins, all of them are workin but curviloft, a couple of days a message was displayed saying that my license was going to expire, i thoughjt it was a mistake since licences are perpetual, anyways today i wanted to use curviloft and i couldnt, i tried to validate the license but it says that theres an error, i even bought a new one and it doesent work as well, i would like a refund for my last purchase, and help with the activation of my license, this is a tool i use on my everyday workflow.

                          Could you check that you have uptodate versions of

                          • LibFredo6
                          • Sketchucation ExtensionStore
                          • Curviloft
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                          • F Offline
                            francisquitof
                            last edited by 23 May 2023, 01:51

                            I have up to date everything, all the other plug-ins work perfectly, only curviloft doesn’t recognize the licenses, both the one a acquired with the bundle and the one I got yesterday separately. The dialog box recommended to erase the file of the license and add it again, I did that and still the same is happening, I was looking for something like a bugsplat report for your plug-ins so you can check what kind of problem I am running into. Any way I will make a screen capture to see if that’s helpful.

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                            • F Offline
                              francisquitof
                              last edited by 23 May 2023, 03:57

                              I uninstalled and installed again all your plugins as well as the sketchucation store plugin, not from a folder but directly from the store so i can get the latest version, i checked if there were updates available and everything was up to date, I´ll attach screen captures.[img]file:///C:/Users/Usuario/Desktop/Captura%20de%20pantalla%202023-05-22%20225102.png[/img] [img]file:///C:/Users/Usuario/Desktop/Captura%20de%20pantalla%202023-05-22%20225214.png[/img]

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                              • F Offline
                                francisquitof
                                last edited by 23 May 2023, 04:13

                                Actualization, now any of your plugins are working, all get the same Error_A0C. Whats going on? I need this tools for my work, I´m in the middle of an important project and this is costing me a lot of time that I dont have.

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                                • F Offline
                                  francisquitof
                                  last edited by 24 May 2023, 01:39

                                  @fredo is there any thing I can do to be able to use the plug-ins?

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                                  • J Offline
                                    junphuc17945
                                    last edited by 24 May 2023, 09:54

                                    Please help me deactive 3 stucked seats :
                                    JointPushPull
                                    Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                    Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                    Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

                                    Thank you so much !!

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                                    • K Offline
                                      kelly_m
                                      last edited by 24 May 2023, 19:14

                                      El día 3 de mayo del 2023 compre la licencia para el plugin FredoScale de Sketchup, me funcionó y no tuve problemas. El día de hoy descargue windows 11 en mi laptop y resulta que ahora no me acepta la licencia para el plugin y me sale ERROR_AOC. Quería consultar si me pueden dar una solución para este problema por favor ya que acabo de comprarlo y ahora ya no puedo usarlo.

                                      Espero una pronta respuesta, muchas gracias


                                      Factura de la compra del plugin FredoScale


                                      Imagen del error

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                                      • R Offline
                                        Rich O Brien Moderator
                                        last edited by 24 May 2023, 20:02

                                        @unknownuser said:

                                        On May 3, 2023 I bought the license for the FredoScale plugin from Sketchup, it worked for me and I had no problems. Today I downloaded windows 11 on my laptop and it turns out that now I do not accept the license for the plugin and I get ERROR_AOC. I wanted to consult if you can give me a solution for this problem please since I just bought it and now I can no longer use it. I hope a prompt response, thank you very much

                                        Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste reply.

                                        Also follow the instructions in the dialog and delete your signature. Restart SketchUp and try validating again

                                        Download the free D'oh Book for SketchUp

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                                        • F Offline
                                          francisquitof
                                          last edited by 24 May 2023, 21:57

                                          I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I would have to search for alternatives and won’t recommend them to anyone.

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