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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @junphuc17945 said:

      Sorry to bother you again !!
      Please help me release my joint push pull seat

      Can you please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste output into your reply here.

      Download the free D'oh Book for SketchUp 📖

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      • H Offline
        HDandCo1
        last edited by

        Hello- can I get help to release my Fredo6 Rouncorner licenses that were activated on computers that I no longer have? What information is needed and where can I find it? Thanks

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          You can manage seats at https://sketchucation.com/webshop/my-licences.php

          There's a guide on licensing at https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

          Download the free D'oh Book for SketchUp 📖

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          • Z Offline
            zuosan
            last edited by

            The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

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            • Z Offline
              zuosan
              last edited by

              The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

              1 Reply Last reply Reply Quote 0
              • Z Offline
                zuosan
                last edited by

                The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

                1 Reply Last reply Reply Quote 0
                • G Offline
                  Gábor
                  last edited by Gábor

                  @zuosan said:

                  The Fredo6Bundle2022 - A bundle of 8 plugins that I purchased has been paid successfully for over 16 hours, but I have not received any email regarding the plugin group, and it is also not listed in my license list.

                  Thank you for purchasing Fredo6Bundle2022 at SketchUcation.

                  Could you please check your emails now? (Also your spam folder). Your FredoBundle licences should also be available at your "My Licences" page at https://sketchucation.com/webshop/my-licences.php.

                  The cause of the delay was that our system did not receive the purchase form data. This usually happens when the customer closes his / her browser tab or presses "back button" before PayPal redirects back to SketchUcation after completing the payment. Could you please confirm if this happened in your case or let us know any if you experienced any other abnormalities during the online purchase process.

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                  • J Offline
                    jcclow
                    last edited by

                    I need to release all of my licenses as I have had to reimage my PC numerous times due to hardware issues. I currently have 2/3 licenses in use even though I don't have any active Sketchup installs except for the one I just had to reinstall. Why are some of the licenses unable to be released from the license page?

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                    • H Offline
                      hvd92
                      last edited by

                      pls help me! im forgot to unactive license roundcorner and fredocorner, now cant used license for new sketchup, how can unactive by hand or somehow?

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                      • J Offline
                        jaroslavz
                        last edited by

                        Dear Fredo. Can you please release license file from my purchase? Thank you.


                        curviloft.png

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @jaroslavz said:

                          Dear Fredo. Can you please release license file from my purchase? Thank you.

                          Done

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                          • J Offline
                            jorge86barrios
                            last edited by

                            Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              @jorge86barrios said:

                              Hello, I bought the joinpush, roundcorner and other licenses that came in a package, I had to format the pc. And now it appears that I already occupy the seats, but it is the same computer that I had to format. How can I solve it?

                              Can you release seats at https://sketchucation.com/webshop/my-licences.php ?

                              Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste output into your reply.

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                francisquitof
                                last edited by

                                @fredo I have the license of some of your plugins, all of them are workin but curviloft, a couple of days a message was displayed saying that my license was going to expire, i thoughjt it was a mistake since licences are perpetual, anyways today i wanted to use curviloft and i couldnt, i tried to validate the license but it says that theres an error, i even bought a new one and it doesent work as well, i would like a refund for my last purchase, and help with the activation of my license, this is a tool i use on my everyday workflow.

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                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @francisquitof said:

                                  @fredo I have the license of some of your plugins, all of them are workin but curviloft, a couple of days a message was displayed saying that my license was going to expire, i thoughjt it was a mistake since licences are perpetual, anyways today i wanted to use curviloft and i couldnt, i tried to validate the license but it says that theres an error, i even bought a new one and it doesent work as well, i would like a refund for my last purchase, and help with the activation of my license, this is a tool i use on my everyday workflow.

                                  Could you check that you have uptodate versions of

                                  • LibFredo6
                                  • Sketchucation ExtensionStore
                                  • Curviloft
                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    francisquitof
                                    last edited by

                                    I have up to date everything, all the other plug-ins work perfectly, only curviloft doesn’t recognize the licenses, both the one a acquired with the bundle and the one I got yesterday separately. The dialog box recommended to erase the file of the license and add it again, I did that and still the same is happening, I was looking for something like a bugsplat report for your plug-ins so you can check what kind of problem I am running into. Any way I will make a screen capture to see if that’s helpful.

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                                    • F Offline
                                      francisquitof
                                      last edited by

                                      I uninstalled and installed again all your plugins as well as the sketchucation store plugin, not from a folder but directly from the store so i can get the latest version, i checked if there were updates available and everything was up to date, I´ll attach screen captures.[img]file:///C:/Users/Usuario/Desktop/Captura%20de%20pantalla%202023-05-22%20225102.png[/img] [img]file:///C:/Users/Usuario/Desktop/Captura%20de%20pantalla%202023-05-22%20225214.png[/img]

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                                      • F Offline
                                        francisquitof
                                        last edited by

                                        Actualization, now any of your plugins are working, all get the same Error_A0C. Whats going on? I need this tools for my work, I´m in the middle of an important project and this is costing me a lot of time that I dont have.

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                                        • F Offline
                                          francisquitof
                                          last edited by

                                          @fredo is there any thing I can do to be able to use the plug-ins?

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                                          • J Offline
                                            junphuc17945
                                            last edited by

                                            Please help me deactive 3 stucked seats :
                                            JointPushPull
                                            Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                            Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                            Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

                                            Thank you so much !!

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