GET AN ERROR WIN TRING TO ACTIVATE LICENSE
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I have the same problem with ClothWorks and FredoCorner??
msg_validation_error
Request to Sketchucation +ERROR_A0CHELP!
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Update Sketchucation Tools to 4.3 on all devices
ExtensionStore | SketchUcation
3D SketchUp Community for Design and Engineering Professionals.
(sketchucation.com)
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Tried that, but I still get the error?
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That error message code means that your computer-name and the equivalent name in the license file don't match, so have you tried to copy or move files between computers and got into this muddle ?
You probably need to delete your main license file and reactivate the licenses for the extensions - also you probably need to release the licenses previously assigned to the wrong computer ??
It looks like you have got your set up in a bad tangle...
Rich or Fredo will probably chip in with more detailed advice on possible remedies... -
Please go here...
Paste output into your reply
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TIG: I wish you were here with me to do what you say, for I‘m lost on how to do what you suggested, is there a video?
TheD’oh! Book: thank you for the super easy-to-follow help, but I did that and nothing happens when I click “Fredo Plugins Information for Sketchucation Support” no new window ….nothing.
Help -
@theartdepartment10 said:
The D’oh! Book: thank you for the super easy-to-follow help, but I did that and nothing happens when I click “Fredo Plugins Information for Sketchucation Support” no new window ….nothing. Help
It opens the ruby console and outputs a series of helpful info for us.
As TIG mentions the error code is related to mismatch of name.
The fact that you don't get any output from the menu entry I mentioned and that you've already licensed other extensions successfully on 4 devices suggests a fundamental error locally.
Spend some time with your device/s and establish that your are running the latest Sketchucation Tools and LibFredo on all 4.
At https://sketchucation.com/webshop/my-licences.php you can manage seats. If any seats are not available for online release then that means you have outdated extensions installed.
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