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SCFLicense: Extension Licensing on Sketchucation

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  • F Offline
    fredo6
    last edited by 18 May 2022, 13:41

    @1colombo said:

    Hello,
    please release all the locations of my licenses, I will then recheck them from the current location. I can't log in - the problem must have occurred when I reinstalled on another computer... Thanks a lot.

    I cannot find a JointPushPull license for user 1colombo.
    Did you purchase it under another Sketchucation user name? If so, PM me the details.

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    • N Offline
      necoopanik
      last edited by 18 May 2022, 14:37

      Immediately after purchasing the $40 package, I received 8 emails. I activated the Curviloft and joint push pull plugins with the license file that came with the mail, but it did not work for Fredocorner, although I tried many times. I just installed the other 5 plugins and it didn't ask for a license for them. I'm guessing that licensing will be done after the 30-day demo period expires. I did a solution given on the forum page but it still didn't work. I deleted the file in the license folder and licensed again for 3 plugins, again two of them happened but fredocorner did not. When I delete the file and do it again, it now shows that my 2 rights are used while trying to use one of my 3 rights.

      can you help me ?


      FredoCorner license error


      license usage screen

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      • R Offline
        Rich O Brien Moderator
        last edited by 18 May 2022, 14:48

        FredoCorner and RoundCorner are not the same tools. Try licensing RoundCorner.

        Download the free D'oh Book for SketchUp

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        • D Offline
          Dave R
          last edited by 18 May 2022, 15:02

          @rich o brien said:

          FredoCorner and RoundCorner are not the same tools.

          Seems like a lot of users have a difficult time with this concept. I wonder if there's a way to make it more obvious. Or maybe add FredoCorner to the bundle and increase the price accordingly?

          Etaoin Shrdlu

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          • N Offline
            necoopanik
            last edited by 18 May 2022, 15:09

            @rich o brien said:

            FredoCorner and RoundCorner are not the same tools. Try licensing RoundCorner.

            Yes, I missed it and I didn't notice it. Thank you for the licensing issue. I am currently using a license on one computer, but my 2 plugins appear as using 2 computers on the license page. I'm guessing it happened after deleting the file in the license folder and re-licensing. How can I fix my unused license to appear as being used? thanks.

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            • L Offline
              lignuoyk
              last edited by 18 May 2022, 20:01

              what exactly are 3 seats mean?
              if I have 2 computers with two different SketchUp versions installed, I am using 2 seats myself. correct?

              1 Reply Last reply Reply Quote 0
              • R Offline
                Rich O Brien Moderator
                last edited by 18 May 2022, 20:26

                @lignuoyk said:

                what exactly are 3 seats mean?
                if I have 2 computers with two different SketchUp versions installed, I am using 2 seats myself. correct?

                Its easy check. Got to Extensions > Sketchucation > SCF Global Status...

                https://i.imgur.com/nVCZgic.png

                Click Details to check your seat allocation.

                Download the free D'oh Book for SketchUp

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                • K Offline
                  kalrav
                  last edited by 20 May 2022, 08:58

                  I have purchased round corner license and download it but when i validate it, it shows this eoor message " Sorry - an error occured in the communication with sketchucation"

                  I have installed sketchup 2022 in windows 7

                  please help me for this.

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                  • T Offline
                    TIG Moderator
                    last edited by 20 May 2022, 10:57

                    Please make sure you have the latest versions of the SketchUcation Toolset [>=v4.2.8] installed which includes the latest SCFlicense codes too.
                    Also ensure you have the latest version of LibFredo installed.
                    Restart after the installations to sync everything...
                    If the problem continues please post the full error message, as it might contain other clues...

                    TIG

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                    • 1 Offline
                      1colombo
                      last edited by 23 May 2022, 07:18

                      Installation is on mail libor. kristufek@seznam.cz , I'm logged into SU as 1colombo, Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
                      Thanks


                      screenshot1.jpg


                      screenshot3.jpg

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                      • 1 Offline
                        1colombo
                        last edited by 23 May 2022, 10:56

                        Installation is on mail libor. kristufek[at]seznam.cz , I'm logged into SU as 1colombo, Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
                        Thanks


                        screenshot1.jpg


                        screenshot3.jpg

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                        • G Offline
                          Gábor
                          last edited by 23 May 2022, 12:17

                          @1colombo said:

                          ... Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
                          Thanks

                          Why do you need us to release seats on these plugins? You should be able to release these seats from Your SCFLicence plugin in your SketchUp.

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                          • D Offline
                            Dave R
                            last edited by 23 May 2022, 12:17

                            @1colombo said:

                            Please release seats...

                            Update to the current version of the Sketchucation Extension Store and you can release them yourself.

                            Etaoin Shrdlu

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                            • 1 Offline
                              1colombo
                              last edited by 23 May 2022, 13:06

                              ... unfortunately, that's not possible ... see screenshot... Thanks for your help in solving this problem.


                              screenshot4.jpg

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                              • D Offline
                                Dave R
                                last edited by 23 May 2022, 13:19

                                You asked to release the seat for Round Corner.

                                @1colombo said:

                                Please release seats for RoundCorner

                                Your screenshot shows FredoCorner.
                                Screenshot - 5_23_2022 , 8_17_51 AM.png

                                Two different extensions and two different licenses. Your screenshot shows that FredoCorner is not licensed so there'd be no seats to release.

                                Etaoin Shrdlu

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                                • 1 Offline
                                  1colombo
                                  last edited by 23 May 2022, 13:19

                                  I have the latest version 4.2.8.

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                                  • D Offline
                                    Dave R
                                    last edited by 23 May 2022, 13:27

                                    @1colombo said:

                                    I have the latest version 4.2.8.

                                    Your screen shot shows no licenses for any of the extensions you want released.

                                    Mine looks like this. Note there are licenses for both FredoCorner and Round Corner.
                                    Screenshot - 5_23_2022 , 8_22_21 AM.png

                                    What do you see if you click on My Licenses at Sketchucation?

                                    Etaoin Shrdlu

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                                    • 1 Offline
                                      1colombo
                                      last edited by 23 May 2022, 13:42

                                      ...this will be displayed...


                                      screenshot5.jpg

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                                      • D Offline
                                        Dave R
                                        last edited by 23 May 2022, 13:46

                                        @1colombo said:

                                        ...this will be displayed...

                                        OK. So evidently you have licenses for Round Corner and the others but it appears you have yet to validate them. Download the licenses and then use the Validate button in the license manager.

                                        Etaoin Shrdlu

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                                        • F Offline
                                          fredo6
                                          last edited by 23 May 2022, 13:49

                                          @1colombo said:

                                          I have the latest version 4.2.8.

                                          Again, there is no license registered for user 1colombo.

                                          Could you PM me the username you have used.

                                          Fredo

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