Error running ComponentFinder

wenzhi1099 · 30 Nov 2018, 03:00

After installing ComponentFinder, I reload the SU, and then prompt error, like this

Error: C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in require' C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in require'
C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/openssl.rb:17:in <top (required)>' C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in require'
C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in require' c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/modules/application.rbe:3:in <main>'
c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:58:in eval' c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:58:in require'
c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:58:in main' c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:80:in module:FlexTools'
c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:15:in <module:F3d>' c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:14:in <main>'
C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in require'
C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in load' C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:22:in register_extension'
C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:22:in <module:FlexTools>' C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:7:in module:F3d'
C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:6:in <top (required)>' Error: #<NameError: uninitialized constant F3d::FlexTools::Application> c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:76:in main'
c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:80:in <module:FlexTools>' c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:15:in module:F3d'
c:/users/administrator/appdata/roaming/sketchup/sketchup 2018/sketchup/plugins/f3d_flextools/main.rbe:14:in <main>' C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in eval'
C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in load'
C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:22:in register_extension' C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:22:in module:FlexTools'
C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:7:in <module:F3d>' C:/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb:6:in <top (required)>'

how can i fix it?
thank you

halroach · 1 Dec 2018, 11:46

Hi Wenzhi,

We have seen this error come up a few times before. Please see the following explanation and solution:
https://flextools.cc/help/load-error-127/

TIG · 1 Dec 2018, 23:31

I am not a FlexTool expert.
However, there might be a clue in your error message...

C;/Users/Administrator/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/f3d_flextools.rb;22;in `register_extension'

Is your normal Windows user-name 'Administrator' ?
Usually you'd choose something like 'Wenzhi' ?

Assuming it is your normal Windows user-name...
When you initially installed SketchUp did you do it in the proper way ?

Even if you [as a normal Windows user] have admin-powers you must install complex apps this way...
[Note that if SketchUp is already installed you should close it, then choose the Repair option offered...]
Find the SketchUp installer exe file - probably in your downloads folder ?
Select that exe file's icon.
Right-click > context-menu > "Run as administrator"
When prompted choose "Repair" and agree to all prompts thereafter...
[If it's a fresh install choose "Install" !]

Installing it in any other way - even if you have full admin-powers is not the same thing.
Double-clicking on the exe file's icon might 'Run' it, but NOT as 'the administrator'.

It's not recommended to run SketchUp while logged in as the full 'system-administrator' - but if you have another user-name called [confusingly] 'Administrator', probably with admin-powers that IS OK, BUT you will still need to use "Run as administrator"... as explained...

If you have really messed up permissions on the C:/Users/Administrator/AppData/Roaming/SketchUp path then you might also need to fix then using Right-click > context-menu > Properties > Security > Edit and ensure that every entry has 'Full Control' set and that this permissions trickles down to apply to all subfolders and files in the tree...