Help - Preference window will not open
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I cannot open the window>preferences box. No dialog box opens and no other functions will work after I select preferences. If I click "escape" everything works again. I have not been able to open the ruby consol either, It is on my tool bar, but stays as a small box and will not list what is going on.
I seem to have no problem creating drawings, but have not tried anything too complex.
Searching on the forum, I did not come up with any example of this issue.
The only thing I have added new is the new Trimble maintenance fix. I have de-selected most of my tool bars to see if there is some conflict but still no preferences.
I just checked a lap top I use for traveling that has Version 8.0.14346 and preferences works.
---Any thoughts on this????
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Jim,
I wonder if it has something to do with the Registry somehow becoming corrupt. One thing you might do is delete the Registry entries so that SketchUp has to rewrite the whole thing when you next open SketchUp.
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Hi Jim,
I have version 8.0.15158. I also had a problem with the Preferences window after I had installed a plugin.
See this link: http://forums.sketchucation.com/viewtopic.php?f=11&t=47948.Me helped only a system recovery to a day earlier.
Charly
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If you have changed the screen resolution or if you have swapped from having two monitors perhaps the Preferences window is opening 'off-screen' at a x/y value either -ve or bigger than the screen's - then because it's a 'modal' window you can't do anything until it's been closed - and pressing ESC does this.
Close Sketchup.
Run > Regedit and find this key you can change the Preferences window to open top-left of the window using0for both thexandyvalues...
HKEY_CURRENT_USER\Software\Google\SketchUp8\PrefsPS
This should move the dialog back into view when you now restart Sketchup...The Ruby Console settings are in
HKEY_CURRENT_USER\Software\Google\SketchUp8\RubyConsoleDlg
Here you havexandy, &cxandcy.
I'm not sure what the values affect - I suspect that the first two set the Console's top-left corner and the other two its bottom-right corner, or maybe vice versa
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Thanks TIG I do switch from one to two monitors on occasion and that off screen issue has caused me a problem with material and component boxes. I will give your suggestiin a try and will post the results
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TIG - zeroing the registry entry brought the preference back - Thank you
(also the ruby console is now working)
and thank you DaveR - I think what TIG wrote was what you were getting at.
Charly2008 - thank you for sharing as well. If the preference goes away again, we now know what to do!
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Just found this post and it resolved my issue - I know its a blast from the past but thanks for posting the fixes TIG and chariy2008!
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