• Login
sketchucation logo sketchucation
  • Login
🤑 SketchPlus 1.3 | 44 Tools for $15 until June 20th Buy Now

Plugin Manager - installed - Unzip error -could not unzip

Scheduled Pinned Locked Moved SketchUp Discussions
sketchup
28 Posts 9 Posters 30.8k Views 9 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • I Offline
    iichiversii
    last edited by 3 Feb 2015, 18:10

    No same issue again with the same unzip error 😳

    Bring on the Rain...

    1 Reply Last reply Reply Quote 0
    • I Offline
      iichiversii
      last edited by 3 Feb 2015, 18:16

      UNZIP_ERROR.jpg

      Bring on the Rain...

      1 Reply Last reply Reply Quote 0
      • R Online
        Rich O Brien Moderator
        last edited by 3 Feb 2015, 18:19

        Can you rename your plugins folder to !plugins to stop it loading and then install SketchUcation Tools and try it.

        Download the free D'oh Book for SketchUp 📖

        1 Reply Last reply Reply Quote 0
        • I Offline
          iichiversii
          last edited by 3 Feb 2015, 18:23

          Again the same error comes up, its a strange 1, it did work fine in version 8 which i was using, this issue only happened when i installed SU2015

          Bring on the Rain...

          1 Reply Last reply Reply Quote 0
          • R Online
            Rich O Brien Moderator
            last edited by 3 Feb 2015, 18:36

            What's the path to your plugins folder?

            Download the free D'oh Book for SketchUp 📖

            1 Reply Last reply Reply Quote 0
            • I Offline
              iichiversii
              last edited by 3 Feb 2015, 18:39

              Username>AppData>Roaming>Sketchup>Sketchup2015>Sketchup>Plugins

              Bring on the Rain...

              1 Reply Last reply Reply Quote 0
              • R Online
                Rich O Brien Moderator
                last edited by 3 Feb 2015, 18:49

                Puzzled.

                There's a conflict somewhere.

                Maybe TIG will have more suggestions.

                I'm stumped.

                Download the free D'oh Book for SketchUp 📖

                1 Reply Last reply Reply Quote 0
                • I Offline
                  iichiversii
                  last edited by 3 Feb 2015, 18:51

                  Not a bother Rich, ill keep playing around with it on my end, see if i can find a solution, 👍

                  Bring on the Rain...

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    TIG Moderator
                    last edited by 3 Feb 2015, 19:32

                    SCF::TEMPDIR
                    Should NOT return:
                    C:/Users/your_username/SCF
                    It should be something more like:
                    C:/Users/your_username/**AppData/Local/Temp/**SCF

                    Do you have one of these set up ?
                    C:/Users/your_username/**AppData/Local/Temp**

                    This is probably the tool's last ditch attempt to find your TEMP folder.
                    What is the base value of:
                    SCF::TEMP

                    Can you post the results of this in the Ruby Console:
                    puts ENV.select{|a|a[0]=~/^T/}.sort

                    Incidentally what is your ' your_username' ?
                    If it contains non-ASCII characters it might "balls-up" !

                    TIG

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      DrVee
                      last edited by 20 Feb 2015, 08:27

                      I am experiencing the same issue.

                      I run Sketchup Make 15.3.331 (64-bit) and SketchUcation Plugin Store v2.6.1.
                      SCF::TEMPDIR points to C:/Users/kosciusz/AppData/Local/Temp/SCF
                      Env. vars TEMP and TMP both point to C:\Users\kosciusz\AppData\Local\Temp

                      Digging in the plugin code failed as some parts are scrambled and I'm not up to decoding that for debugging.

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        TIG Moderator
                        last edited by 20 Feb 2015, 13:08

                        @drvee said:

                        I am experiencing the same issue.

                        I run Sketchup Make 15.3.331 (64-bit) and SketchUcation Plugin Store v2.6.1.
                        SCF::TEMPDIR points to C:/Users/kosciusz/AppData/Local/Temp/SCF
                        Env. vars TEMP and TMP both point to C:\Users\kosciusz\AppData\Local\Temp

                        Digging in the plugin code failed as some parts are scrambled and I'm not up to decoding that for debugging.
                        Thanks for the feedback.
                        Does this happen with all RBZ files you try to AutoInstall in the dialog ?
                        Does this happen if you get the same RBZ manually downloaded onto your PC [from the PluginStore page], then use the SCF toolset's 'Archive Installer' submenu item ?

                        Initially your reported paths etc should cause no issues.
                        However, please confirm that the path to C:\Users\kosciusz\AppData\Local has its Properties > Security permissions set to FULL for yourself and that the settings apply to all other listed users etc.

                        The ../Temp/SCF folder is used to download to, then process the RBZ file.
                        If it can't write it, then it can't unzip it >>> error.
                        Can you run the tool with that folder open in Windows Explorer.
                        When you get the unZIP error message, do NOT close it immediately, but look into that folder - there should be temporary files, on the closure of the unZIP error message the code tidies up and should remove them.
                        BUT you can move them out of the folder [say onto your desktop] so you retain a copy...
                        If they are not made it's one issue.
                        If they are made but are not readable [xxx.RBZ renamed to xxx.ZIP does not open etc] that's another.
                        But if they are fully readable and will therefore install using the native Extensions > Install button or the SCF 'Archive Installer' utility, then that is another.
                        😕
                        I'm sure there's a solution...
                        Please report back...

                        TIG

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          DrVee
                          last edited by 20 Feb 2015, 22:34

                          @tig said:

                          Does this happen with all RBZ files you try to AutoInstall in the dialog ?

                          With all that I have tried.

                          @tig said:

                          Does this happen if you get the same RBZ manually downloaded onto your PC [from the PluginStore page], then use the SCF toolset's 'Archive Installer' submenu item ?

                          I can install plugins correctly with the 'Archive Installer' function

                          @tig said:

                          Initially your reported paths etc should cause no issues.
                          However, please confirm that the path to C:\Users\kosciusz\AppData\Local has its Properties > Security permissions set to FULL for yourself and that the settings apply to all other listed users etc.

                          I have all permissions there except "Special permissions" (Windows 7).

                          @tig said:

                          The ../Temp/SCF folder is used to download to, then process the RBZ file.
                          When you get the unZIP error message, do NOT close it immediately, but look into that folder - there should be temporary files, on the closure of the unZIP error message the code tidies up and should remove them.
                          BUT you can move them out of the folder [say onto your desktop] so you retain a copy...

                          I have a *.rbz file there but it's size is zero bytes. There's also SketchUcation_Usage.log with some contents so it's clear for me SU can indeed write to the directory. So I guess the problem is in downloading the package to the directory, right?

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            TIG Moderator
                            last edited by 21 Feb 2015, 12:06

                            So we are failing to get the RBZ downloaded properly [empty file!].
                            The fact that you can download an RBZ manually and use the SCF Archive Installer shows the issue is not within the SCF PluginStore toolset installer itself, per se - but in the download process itself...

                            What version of Internet Explorer do you have installed ?
                            Get the latest one [v11?] and install it...

                            Although you might not use IE for your day-to-day browsing SketchUp always uses it for its PC dialogs [Safari on MACs].
                            So it's important that you keep IE up to date.

                            Please also open IE and empty its Cache [under the Safety tool > Delete Browsing History]
                            You might have some corrupted settings etc.

                            Next also look at its Internet Options and ensure that you have javascript etc set to be runnable, and nothing too onerous is set up that might limit the operation of downloads.

                            Finally, also check that SketchUp and SketchUcation.com are allowed through your Windows Firewall - as that might be preventing the RBZ files' download.

                            😕

                            TIG

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              DrVee
                              last edited by 26 Feb 2015, 12:46

                              I have upgraded IE to v11 but I am still observing the same behavior.
                              *.rbz is created with zero size.

                              I have cleaned the cache and tried to download plugins with web browser - this works and I have been able to install plugins from downloaded files. JS also enabled etc - default install by the way as I'm not using IE unless necessary.

                              Any futher ideas?

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                freefall90
                                last edited by 7 Apr 2015, 14:47

                                Sorry to resurrect an old thread, but I'm having the same problem and I think it might be related to my corporate proxy server. Has anyone checked into whether an HTTP proxy server (as defined in Internet Explorer's settings) will cause the download to fail? I think it would explain all the symptoms described in this thread, as well as what I'm seeing.

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  Gábor
                                  last edited by 8 Apr 2015, 08:33

                                  In theory some proxy settings could cause the download to fail. The best is to consult your system admin about the problem to find the appropriate proxy settings. (E.g.: In some cases the system admin can set the IP of the sketchucation server to allow all downloads from that IP.)

                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    freefall90
                                    last edited by 8 Apr 2015, 12:20

                                    I think it's more a case of making the downloader "proxy aware". I've seen this with many small utilities that try to make an HTTP call without taking into account the system wide proxy settings. Unfortunately for me, I work for one of the largest tech companies in the world...talking to sys admin and getting proxy settings changed is out of the realm of possibility for me. I'll use the manual download workaround for now.

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      miroush
                                      last edited by 23 Sept 2015, 17:23

                                      @freefall90 said:

                                      Sorry to resurrect an old thread, but I'm having the same problem and I think it might be related to my corporate proxy server. Has anyone checked into whether an HTTP proxy server (as defined in Internet Explorer's settings) will cause the download to fail? I think it would explain all the symptoms described in this thread, as well as what I'm seeing.

                                      Dude, you made it 😄 Switching to "normal" connection, i.e. not corpo proxy, the issue has gone. Thank you!!! 👍 👍 👍

                                      1 Reply Last reply Reply Quote 0
                                      • X Offline
                                        XLxY
                                        last edited by 12 Nov 2016, 04:06

                                        I got a same issue too. I found a very easy solution on -Unzip error -could not unzip- keeps happened which because of your "antivirus"....... I turn it off then all things running good now!!!!

                                        1 Reply Last reply Reply Quote 0
                                        • 1
                                        • 2
                                        • 1 / 2
                                        • First post
                                          Last post
                                        Buy SketchPlus
                                        Buy SUbD
                                        Buy WrapR
                                        Buy eBook
                                        Buy Modelur
                                        Buy Vertex Tools
                                        Buy SketchCuisine
                                        Buy FormFonts

                                        Advertisement