Sketchup 13 undo bug

eddie · 20 Feb 2014, 19:43

So after installing the latest windows 7 update, now when i run sketchup 13 pro eval, or sketchup 8 pro, the undo button just does undo properties. It wont even undo the last command. I have run repair and restarted with no luck....

in addition, entering dimensions manually in the VCB window no longer works if i am actively using the push pull command.

windows 7 service pack 1
sketchup 13.0.4812

Bob James · 20 Feb 2014, 20:11

@unknownuser said:

the undo button just does undo properties. It wont even undo the last command.

I've had this same problem for several weeks

Dave R · 20 Feb 2014, 20:49

I haven't seen this on either my PC or Mac. Weird.

eddie · 20 Feb 2014, 20:59

i noticed that ThomThom was having the same problem..

http://sketchucation.com/forums/viewtopic.php?f=15%26amp;t=31723

maybe its a glitch that has popped its head up again???

JQL · 20 Feb 2014, 22:06

Do you have component manager installed? If so update it. If not, look at EDIT Window and see what is in front of undo.

Bob James · 21 Feb 2014, 01:25

Mostly "undo properties" and some about "observers". Do not have Components Manager installed.

eddie · 21 Feb 2014, 17:54

I tried two things:
For sketchup 8 pro i uninstalled and reinstalled, and it worked fine for about a 1/2 hour and then it started doing the same thing...only letting me do one undo before it starts undoing properties only...

So then i restored windows from a point about two weeks ago, long before the last group of windows updates, and it seems to be working fine now. I can undo more than once, and i can manually input dimensions while in the active push pull command. However after finishing up the project last night, im a little hesitant to fire up sketchup again for fear that it will revert back to being unusable..

Dave R · 21 Feb 2014, 21:02

So Ctrl-Z does not undo? Is it possible some plugin is doing this? Have you tried with the Plugins folder temporarily renamed so plugins can't load?

eddie · 21 Feb 2014, 21:51

Dave R. When my deadlines slow down a little bit i might try and reinstall the windows updates to see if it happens again, and ill try temporarily disabling the plugins folder if it does, but for now i cant spare the time to trouble shoot. I will also try and remove any outdated plugins that might be causing conflicts to.

but so far rolling back the windows updates seems to be working...

dtrarch · 26 Feb 2014, 22:55

Undo

OK for me if all plugins were removed.
SU pro 2013
Which one???
Maybe one of them is holding memory space.

dtr

Dave R · 26 Feb 2014, 23:04

Put half of them back and see if the problem occurs again. If so, it's in the half you put back. If not it's in the other half. Problem is, it could be a couple of plugins fighting each other.

dtrarch · 27 Feb 2014, 01:18

Hi Y'all
I think Ive found the dirty devil.
BG Sketchup Component Manager

You will have to reload to make the fix after killing the plug.
Anyway this fixed the undo for me.

dtr

Dave R · 27 Feb 2014, 01:21

Good find, sir.

dtrarch · 27 Feb 2014, 01:59

I do work for food too.

d

Bob James · 27 Feb 2014, 06:01

@dtrarch said:

Hi Y'all
I think Ive found the dirty devil.
BG Sketchup Component Manager
dtr

I have the problem and do not have BG Sketchup Component Manager installed.

jiminy-billy-bob · 27 Feb 2014, 07:59

If it's "Undo Add Layer Observer", it's related to Layers Panel. I fixed it and will soon release an update.
As for "Undo Properties", it's not Layers Panel. But it's a generic name, it happens when a plugin doesn't give names to its operations.

Pherim · 5 Mar 2014, 14:12

@bob james said:

@dtrarch said:

Hi Y'all
I think Ive found the dirty devil.
BG Sketchup Component Manager
dtr

I have the problem and do not have BG Sketchup Component Manager installed.

I have deactivated it and the problem persists... now is is even happening when I have just started Sketchup with an empty file and have not yet done anything. Seems I have to test my plugins one by one to find out which is responsible.

Chris Fullmer · 5 Mar 2014, 15:35

Re-read the post right above yours Pherim. Jiminy suggests it is also possible that it might be his plugin - Layer Panel. Check to see if you have that installed.

jiminy-billy-bob · 5 Mar 2014, 17:17

TT also found a bug that produces "Undo properties" in some cases with Layers Panel. I'll publish a fix soon.

Pherim · 5 Mar 2014, 21:10

One question, is it enough to disable the plugin in the plugins/extension manager of the Plugin Store? I did this first and it still appeared directly after starting Sketchup, but when I played around a little with various tools it did not seem to happen again. I don't know if it was Component Manager or Layers Panel, still have to test that and see if it really is gone now.