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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      After restart is it solved.

      There's a known glitch in the new SU2013 that causes this.

      I know TIG recently issued a fix for Extrude Tools that resolves this for that tool. But there is no way of knowing how many more will do this.

      It is not an issue with the plugin store more so SketchUp

      Download the free D'oh Book for SketchUp ๐Ÿ“–

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      • TIGT Offline
        TIG Moderator
        last edited by

        It is a known serious issue with v2013. ๐Ÿ˜’
        It happens with installing/loading plugins in several different ways - it's not just from the Plugin Store.
        It also happens at random, so it's hard to track down.
        I know Trimble are on to it... [they need to be!]

        Overview:
        In v2013 when a new plugin is loaded, if that plugin makes a toolbar then that toolbar should appear floating in the top left quadrant of the main screen.
        That is the system default and we scripters have no control over this.
        Sometimes v2013 can decide [on a whim ๐Ÿ˜’ ] to put this new toolbar docked into the top-bar.
        Which wouldn't be so bad...
        If it wasn't for the fact that it also places it underneath any existing toolbars that might already be docked there !
        And of course two docked toolbars can't occupy the same screen-space [which is something to do with quantum mechanics ๐Ÿ˜‰ ] - so this then breaks the newer toolbar[s] stuck below the originals...

        There are two ways of [hopefully] fixing it as far as I know:

        Brute force method:
        Ensure that the toolbar in question is 'checked' in the toolbar dialog or dropdown list - so it set to be visible [but of course it's not visible as it's below other things !]...
        Drag the preexisting docked toolbars off the top-bar, leaving them floating... until you see the 'hidden' toolbar beneath.
        Try and drag that toolbar off too.
        It'll probably remain 'glued' fast onto the top-bar !
        Try double clicking on it a few times, this ought to loosen it.
        Now drag it and place it floating or docked where you wish - it's hopefully fixed...
        Tidy up the other toolbars again...

        Registry hack method
        Alternatively, you can try hacking the Registry if you feel up to it...
        This particular example covers my 'Extrusion Tools', but applies to any toolbar that matches the toolbars listing 'name'...
        Close SketchUp... and the new toolbar settings are found in the Registry [Run > regedit] under:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace
        Search in that for 'Extrusion Tools'...
        You'll get something like:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\ToolbarsUser-Bar2
        Its actual 'Bar' reference will vary for your setup.
        Make a note of its 'BarID' value, mine is: 59650
        Now look through the nearby listed items for the THREE matches:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\RubyToolBar-59650
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\BasePane-59650
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\Pane-59650
        Delete just those THREE entries in turn and close regedit.

        On a restart of SketchUp that toolbar should now be reset - it should appear docked nicely in the top bar.
        You can then un-dock it and relocate it as desired...

        The sooner this issue is fixed the better !

        TIG

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        • Dan RathbunD Offline
          Dan Rathbun
          last edited by

          @tig said:

          It is a known serious issue with v2013. ๐Ÿ˜’
          ...
          And of course two docked toolbars can't occupy the same screen-space [which is something to do with quantum mechanics ๐Ÿ˜‰ ] ...

          I believe this is termed the "API Toolbar Exclusion Principle" ...

          ... which basically postulates that at any given time you can know whether (or not,) a toolbar exists, ... but not where it is located. ..and visa versa.

          ๐Ÿ˜†

          I'm not here much anymore.

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          • sicksickisckS Offline
            sicksickisck
            last edited by

            new SU2013 is like new x-box ๐Ÿคฃ

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            • D Offline
              dammerel
              last edited by

              hi all

              plugin store (from SU) gives this error

              Connect Error (1049) Unknown database 'plugins'

              any ideas why??
              Andrew

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              • TIGT Offline
                TIG Moderator
                last edited by

                @dammerel said:

                hi all

                plugin store (from SU) gives this error

                Connect Error (1049) Unknown database 'plugins'

                any ideas why??
                Andrew

                Try clearing your default browser's cache, and retry...

                TIG

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                • D Offline
                  deanlegg
                  last edited by

                  @unknownuser said:

                  Try clearing your default browser's cache, and retry...

                  What do you mean, er how do you do it?

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    Normally, Ctrl+F5

                    Gai...

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Since you haven't given us your OS details etc in your User-profile ๐Ÿ˜’ ... let's guess...
                      Webdialogs in SketchUp use your computer's default browser - which is always IE on a PC and Safari on MAC.
                      Sometimes when you have reloaded SketchUp tools that use webdialogs you might get older versions stuck in the browser's 'cache', and so the newer version doesn't appear... ๐Ÿ˜ฎ
                      To clear your browser's cache use its tools...
                      On IE it's:
                      Ctrl+F5 OR F12 then Ctrl+R... OK to apply...
                      On Safari it's :
                      Preferences > Advanced tab.
                      Select: Show Develop menu in menu bar
                      Now from the menu bar click Develop > Empty Caches...

                      Being able to clear your browser's cache is a very useful ability.
                      Not for use just with SketchUp... ๐Ÿ˜‰

                      TIG

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                      • D Offline
                        deanlegg
                        last edited by

                        ๐Ÿ˜ณ Ahem , profile updated

                        TIG I did the clear up and still get the same message

                        any ideas?

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                        • TIGT Offline
                          TIG Moderator
                          last edited by

                          Have you got/installed the latest version from here ?
                          http://sketchucation.com/resources/plugin-store-download
                          This gives you the SketchUp based equivalent listings...

                          Your browser ought to access the SCF PluginStore site...
                          If it accesses other areas ?
                          Have you looked at your 'Internet Settings' to see if they block anything - like javascript ??

                          TIG

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                          • S Offline
                            snk2525
                            last edited by

                            the SCF plugin store is providing a plugin that is compatible with SU 8 but not Su pro 2013. I am getting error like >>

                            "Error Loading File SectionPropCalculator.rb
                            undefined method `GetString' for nil:NilClass"

                            can someone help me out, this one is an important plugin for me, I need it at any cost. it was working big time with SU 8 , but after I installed Su 2013 , I tried installing the same via SCF plugin to install it but


                            this is the plugin

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                            • thomthomT Offline
                              thomthom
                              last edited by

                              I'm going to make a guess that you have less plugins installed for SU2013? And that Section Properties Calculator is using the LanguageHandler function in SketchUp without require 'langhandler.rb' defined - something it could get away with if another plugin loaded before it used. If now, under your new SU2013 installation this plugin is first to load then that would explain the error.

                              SU2103 does not have any difference in the Ruby API from SU8 - so plugins should be working a like on both versions. So this would be an error that crops up due to difference in environment or setup.

                              Thomas Thomassen โ€” SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                I will correct the missing 'requires' in this script and repost it in the PluginStore as v1.1a
                                Watch for an update...

                                v1.1a is now there http://sketchucation.com/resources/pluginstore?pln=SectionProp

                                TIG

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