Corrupt file, any help would be great

Molensteeg

Hi there all,

I've been busy with an interior design of a coffee bar for a few days now. No big problems whatsoever sofar but somehow I can't open my last few 2 saves on this project anymore. Which means a potential setback of hoursssss...

The file actually shows up within SU for a minute or two while I look at the spinning beachball before it crashes and allows me to send feedback to SU or Apple .

I think it has something to do with an imported object... any idea on how to go about this? Is there something I can do to open and safe the work or do I take the loss and start from the saves before?

I'm happy to share the file with you guys (200MB) if you are willing to help me out.
Letme know and I'll send the link to you in PM.

Maybe this tells you guys something :

Crashes Since Last Report: 34

Date/Time: 2012-12-26 15:22:04 +0100
OS Version: 10.8.2 (Build 12C60)
Architecture: x86_64
Report Version: 11

Command: SketchUp
Path: /Applications/Google SketchUp 8/SketchUp.app/Contents/MacOS/SketchUp
Version: 8.0 (8.0.16845)
Parent: launchd [132]

PID: 1604
Event: hang
Duration: 1.21s
Steps: 13 (100ms sampling interval)

Hardware model: MacBookPro6,1
Active cpus: 4
Free pages: 696066 pages (-1798)
Pageins: 2 pages
Pageouts: 0 pages

Process: SketchUp [1604]
Path: /Applications/Google SketchUp 8/SketchUp.app/Contents/MacOS/SketchUp
Architecture: i386
Parent: launchd [132]
UID: 501
Task size: 345821 pages

(large pile of code here)

Model: MacBookPro6,1, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.57f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N

Dave R

Maybe it is something you imported to the file. Perhaps it is the 200Mb file size. It looks like it is timing out. My hunch is that you'd be better off going back to a previous version and starting over. The first thing I would do is purge any unused components, styles, and materials from the file and then save it again. Then move forward from there.

driven

hi,

try this, a long-shot, open a new drawing, goto Window>>Hide Dialogs and hide all. try again with you 'big file'

the other thing that can interfere with loading file are plugins that try to catalog everything, so you could also turn off plugins and try as step 2.
john

broomstick

Try this also: open a new empty sketchup file, and import the old file. Sometimes I recovered files doing this

Molensteeg

I'm trying the options... Will get back to you with the results/progress...

thomthom

@dave r said:

Perhaps it is the 200Mb file size.

I've never had problems with files larger than that.

Dave R

@thomthom said:

@dave r said:

Perhaps it is the 200Mb file size.

I've never had problems with files larger than that.

Yeah but you've got a super computer. My computer wouldn't be all that thrilled with a file that size.

thomthom

A cup of tea help when things are slow.

Dave R

I'll try that.

mac1

Have not used MAC for years but checking specs ( http://en.wikipedia.org/wiki/MacBook- could not find on Apple site .They discontinued this model July 2010 but sold to education thru FEb 2012: found Apple only supports 4gb memory and the specs only show an intergrated graphics so guessing you must have a special build. Plus the info dump shows a 386x 64 arch.
If you can start the MAC in some type of safe mode make sure the stand alone graphics is force use for SU:
Su runs as a 32 bit app see if there is some type of boot file where you can force use of all your memroy. On pc it would be use memory remapping and deselction of max memory use ( this keeps the OS from hogging all memory) for MAC ??).
It appears you are running out of system resources but you should be ok if it is all being used (I have open 340MB file on my 386 x32 with only 4GB ram but had to change syten memory so only 1 gb could be used by the OS ( Win xp in this case) which then left SU 3GB instead of normal 2 GB);
May be you should post model on file sharing site so some one can delete all textures etc so you can at least get the model open and then you have to make some mods to keep model size down. I wonder if redoing will help if the same thing happens again?
Just some thoughts for what ever they are worth:(

jeff hammond

@mac1 said:

Have not used MAC for years but checking specs ( http://en.wikipedia.org/wiki/MacBook- could not find on Apple site .They discontinued this model July 2010 but sold to education thru FEb 2012: found Apple only supports 4gb memory and the specs only show an intergrated graphics so guessing you must have a special build.

it's a macbook pro.. not a macbook.. big difference
the computer is fine here.. SU is floundering.. (dare i bring up 32 bit ? )

Molensteeg

De-activate all components!... restart SU and open file..

I got my previously "corrupt" file(s) to work that way... (for now that is....)

Cheers and HNY!

Gin

driven

@molensteeg said:

De-activate all components!...

Hi Gin,
exactly how did you do that...
john

Dave R

I'm wondering that, too. How do you deactivate the components in a model?

baz

@dave r said:

I'm wondering that, too. How do you deactivate the components in a model?

He probably meant 'Plugins'