LIGHTUP Help

Gaieus · 8 Nov 2012, 09:53

What's the colour channel of the images? I really do not know if it is relevant but when trouble shooting weird things,one tends to think of everything that comes into his mind. I have seen issues with images that are not RGB channel in SU (although I have no idea if it can cause problems in LU)

Edit: Adam beat me but since he's here, at least he can confirm if CMK colours can properly be read.

iichiversii · 8 Nov 2012, 09:56

This I did not know, thanks Adam, ill check it this evening to be sure but normally I only use png format images in sketchup, ill post to see if that is or not the issue

Ill check that also Gaieus just to be sure

iichiversii · 8 Nov 2012, 10:00

@beginner said:

Hi iichiversii,
Can you post your model.
We have LU and maybe I could help.

Thanks for the offer, ill try out what Adam suggests and if it isn't the issue ill post

iichiversii · 8 Nov 2012, 21:30

Ok the texture was a png and it never worked, to double check i exported the image and converted to png to be sure and had the same issue, but i then converted to a TGA image and it works just fine, still cant understand why the PNG image didnt work

Chris Fullmer · 8 Nov 2012, 21:32

What software are you using to convert and make your images? Photoshop? GiMP?

iichiversii · 8 Nov 2012, 21:37

Hi Chris, i use GIMP

Chris Fullmer · 8 Nov 2012, 21:56

Hmm, I'm not as familiar with that one. I know in photoshop for saving png it gives an option for Interlace - either none or interlaced. Typically none is what I always use. and probably make it an 8bit rgb mode png. That's all I've got. And I don't have lightup experience, just general png usage experience, so its just a guess.

Rich O Brien · 8 Nov 2012, 22:07

Share the texture to remove the mystery

iichiversii · 8 Nov 2012, 22:14

Rich O Brien · 8 Nov 2012, 22:20

try this

iichiversii · 8 Nov 2012, 22:32

Ok that worked Rich, so what was wrong with my PNG ? and what should i have done to make it work?

Rich O Brien · 8 Nov 2012, 22:37

I want to know how you went about saving....

AdamB · 9 Nov 2012, 10:15

@iichiversii said:

Ok that worked Rich, so what was wrong with my PNG ? and what should i have done to make it work?

Perhaps what you've done is export the texture and done "save as" a PNG. Which converts it to a PNG file.

But the embedded Material texture you had before that went red (named "TREE(1).PNG") was actually a jpeg with a misleading extension.

but glad you've resolve it!
Adam