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    Non-delivery of purchased ebook from Sketchucation shop

    Scheduled Pinned Locked Moved SketchUp Tutorials
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    • P Offline
      puck
      last edited by

      Hey guys,

      Never normally one to complain, but I purchased an ebook on the secrets behind car modeling in sketchup which I never received. I have the receipt from paypal but have never been able to download it, it just came up with an error saying I couldn't access the download page. I've emailed several times the email on the paypal receipt as the contact but haven't got any reply back?

      Anyone know who I should contact regarding this?

      Cheers,

      Puck

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Hi Puck,

        I'll email you the link Paypal failed to deliver.

        Rich

        Download the free D'oh Book for SketchUp 📖

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        • P Offline
          puck
          last edited by

          Super star! Thanks Rich. I'll let you know on here if there are any problems.

          Puck

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          • TandemT Offline
            Tandem
            last edited by

            I purchased a book through the sketchUcation Shop three days ago, but have not received any email from sketchUcation yet. Yes, I did check my spam folder.

            Could someone please confirm that my purchase came through and let me know when I can expect to receive the download link for the book.

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            • G Offline
              Gábor
              last edited by

              Hi Tandem,

              Could you please PM me the email address you used when you purchased the product? Or maybe your PayPal account email address? I could not find the email address you are registered with at SketchUcation among the shop purchases.

              Thank you.

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