License Server

valerostudio · 17 Nov 2011, 13:31

We are having issues with the license server. Does anyone know if this is somethign that's buggy? I am running the license server on my workstation and we have 2 other computers that we would like to install VR4S on. Our IT manager is telling me that SketchUp uses a different port everytime it opens so that is making it hard to connect to. Also, he cannot get the license server to start. When I click Start License Server, it opens a DOS window that says 'import site' failed; use -v for traceback.

thomthom · 17 Nov 2011, 14:16

How are you starting the license server? I got instructions that the license server needs starting with some special commands in order for it to start correctly.

thomthom · 17 Nov 2011, 14:17

Here's the bat file I got running on our server - per instructions of ASGVis support:

<span class="syntaxdefault"><br /></span><span class="syntaxkeyword">@ECHO&nbsp;</span><span class="syntaxdefault">OFF<br />set&nbsp;license_folder</span><span class="syntaxkeyword">=%</span><span class="syntaxdefault">ALLUSERSPROFILE</span><span class="syntaxkeyword">%</span><span class="syntaxdefault">Application&nbsp;DataASGVISLicensing<br /></span><span class="syntaxkeyword">if&nbsp;</span><span class="syntaxdefault">NOT&nbsp;</span><span class="syntaxstring">"%PROGRAMDATA%"&nbsp;</span><span class="syntaxkeyword">==&nbsp;</span><span class="syntaxstring">""&nbsp;</span><span class="syntaxdefault">set&nbsp;license_folder</span><span class="syntaxkeyword">=%</span><span class="syntaxdefault">PROGRAMDATA</span><span class="syntaxkeyword">%</span><span class="syntaxdefault">ASGVISLicensing<br /><br /><br />set&nbsp;VRAY_AUTH_CLIENT_FILE_PATH</span><span class="syntaxkeyword">=%</span><span class="syntaxdefault">license_folder</span><span class="syntaxkeyword">%<br /></span><span class="syntaxdefault">set&nbsp;VRAY_AUTH_SERVER_FILE_PATH</span><span class="syntaxkeyword">=%</span><span class="syntaxdefault">license_folder</span><span class="syntaxkeyword">%<br /><br />@ECHO&nbsp;</span><span class="syntaxdefault">ON<br /></span><span class="syntaxstring">"%LICENSE_FOLDER%\vrlserver2.exe"<br />&nbsp;</span><span class="syntaxdefault"></span>

thomthom · 17 Nov 2011, 14:18

As for the port - you probably want to contact support for that.

valerostudio · 17 Nov 2011, 16:03

run that bat on the workstation that is running the license server?

dkendig · 21 Nov 2011, 15:04

Correct. We have to direct the license server to the folder where the licenses are, this bat file does exactly that.