[Plugin] CleanUp

Zacchia · 6 Sept 2011, 08:24

Hi Tom
No error message but just an empty window

thomthom · 6 Sept 2011, 08:31

hm... I cannot reproduce this at all.

btw - when you lot check the Ruby Console, you open the Ruby Console before you try to use CleanUp ?

Also, do you have administrator access?

nomeradona · 6 Sept 2011, 10:58

thnaks thomas for the update.

Zacchia · 6 Sept 2011, 11:34

@thomthom said:

hm... I cannot reproduce this at all.

btw - when you lot check the Ruby Console, you open the Ruby Console before you try to use CleanUp ?

Also, do you have administrator access?

Yes. I do this way. No messages in ruby console. Same thing in Windows 7 and XP.

Zacchia · 6 Sept 2011, 11:41

Tom
Can you send me the 3.1.4 Version again? I tried to replace the 3.1.6 with the 3.1.4 but the window is now also with 3.1.4 empty so I am not sure if I really have the 3.1.4 file...

thomthom · 6 Sept 2011, 11:43

Can you try:

Type in the Ruby Console: TT::Lib::VERSION
Type in the Ruby Console: TT::System.temp_path
Type in the Ruby Console: TT::Plugins::CleanUp::VERSION
Right Click on the empty webdialog when you try "Clean..." and click Properties. Take a screenshot.

thomthom · 6 Sept 2011, 11:44

@zacchia said:

Tom
Can you send me the 3.1.4 Version again? I tried to replace the 3.1.6 with the 3.1.4 but the window is now also with 3.1.4 empty so I am not sure if I really have the 3.1.4 file...

Would you help trying to find the cause of the problem first? I'd like to get to the bottom of this.

jamalito · 6 Sept 2011, 12:13

thank so Thomas to your great work I have Q setup cleanup to my Su it tells mt it is need to TT_lib 2.5.4 but when I setup it Edge TOOL2 not work I don't know what is a problem ? thank Sir Thomas
my SU is SU8

thomthom · 6 Sept 2011, 12:17

@jamalito said:

thank so Thomas to your great work I have Q setup cleanup to my Su it tells mt it is need to TT_lib 2.5.4 but when I setup it Edge TOOL2 not work I don't know what is a problem ? thank Sir Thomas
my SU is SU8

You're saying Edge Tools doesn't work for you when you update TT_Lib? What doesn't "work"? Error messages?
Have you ensured you also have the latest Edge Tools?

blajnov · 6 Sept 2011, 17:43

@thomthom said:

@jamalito said:

thank so Thomas to your great work I have Q setup cleanup to my Su it tells mt it is need to TT_lib 2.5.4 but when I setup it Edge TOOL2 not work I don't know what is a problem ? thank Sir Thomas
my SU is SU8

You're saying Edge Tools doesn't work for you when you update TT_Lib? What doesn't "work"? Error messages?
Have you ensured you also have the latest Edge Tools?

Checked on a home computer, everything works fine, most likely due to adminpravami (at work today, he was absent), ie there is no access to the folder webdialog...
Thomas, thanks for the update plug-in.

Zacchia · 6 Sept 2011, 22:21

@thomthom said:

Can you try:

Type in the Ruby Console: TT::Lib::VERSION

Well... this was in fact 2.5.4.... i am very sorry I was sure I changed to the new version but I did not! I am sorry and thank you so much for your support! Everything works fine now!

Zacchia · 7 Sept 2011, 07:09

Hi Tom
It's not over In office (XP) there I have still the problem, see screenshot. In Window 7 it is ok.

thomthom · 7 Sept 2011, 09:00

Cursed!
Ok, can you Right Click and empty window and click "View Source" ?

Zacchia · 7 Sept 2011, 09:07

@thomthom said:

Cursed!
Ok, can you Right Click and empty window and click "View Source" ?

In german lanuage "Quelltext anzeigen", hope you mean this...

thomthom · 7 Sept 2011, 10:17

I really do not understand why.

What is your Internet Explorer version btw?

charly2008 · 7 Sept 2011, 11:38

Hi Thomas.

I have updated to version 3.1.6 but now no more menu box appears. I can run it but only with "Clean with last settings". What could be wrong? In the ruby console appears (see picture below)

Charly

thomthom · 7 Sept 2011, 11:55

@charly2008 said:

I have updated to version 3.1.6 but now no more menu box appears. I can run it but only with "Clean with last settings". What could be wrong? In the ruby console appears (see picture below)

That error indicate that you haven't updated TT_Lib2 to 2.5.5. It should have given you an error about that at startup, so I don't understand why you didn't.

charly2008 · 7 Sept 2011, 12:06

Thanks for the tip, I had an older version of TT_Lib2. Now it works again.

Charly

derei · 7 Sept 2011, 12:17

@thomthom said:

Also be sure that all setting where identical between your test. Could be some some checkbox being unticked.

Sorry,my mistake ! the model was on Monochrome style view and I forgot I had materials applied.That is why the Cleanup didn't worked as expected. It overlapped with plugin update, so I thought is a plugin issue.

Zacchia · 7 Sept 2011, 13:06

@thomthom said:

I really do not understand why.

What is your Internet Explorer version btw?

IE? Why is this important?