@dave r said:

@port said:

I'm waiting for your answer

Why are you waiting for my answer. You should be waiting for an answer from Chaos Group's technical support. You said you are waiting for an answer from them, right?

sorry, the message was repeated without the previous correction

@port said:

What do you think I can do to repair it?

Short of getting a response from the Vray people, if I were you, I'd start investigating the the problem model. Remove custom textures and see if you can get the render to complete. Look at what works in your other models. Compare them to this one and see what is different.

thank you so much! I'm trying to clean the model as much as I can to see what happens