@driven said:

unfortunately, after testing with the new driver successfully in SU, I noticed an overall slowdown of my entire system…

it continued getting worse, so I tried uninstalling the driver and it locked up my system…

in fact it wiped it out…

I can't boot that mac up after 3 hrs with apple trying to help…

it has all my SU dev work on it, so I hope it's recoverable at a reasonable cost...

I should of sold the ****** thing…

john

That's really not good to hear John, I am so sorry you are having these issues. I have asked the product team for any advice so will update you when I have it.

Hi John, I spoke to our product team and they advised that the OS X driver released on Dec 15 addressed the issues you had reported in the forum. The driver has since been updated (latest version 10.3.1 released on 18th March 2016).

Also, there is a way to disable / enable the 3DxSketchUp plug-in (not sure if this is what you wanted to do). In SketchUp, access Preferences > "Extensions” -> and then check/uncheck “3DxSketchUp”.

Please let me know how you get on with the latest driver! Thanks

Thanks John, I'll look into that and respond when I have more info. Best wishes

@driven said:

hi Mike,
do you ever encounter the massive memory leak that locks up SU when using 3Dconnexion products?

@John,

the mac plugin is badly implemented, can't be 'turned off' and only recourse is to remove all it's files...

my SpaceMouse sit's unused in it's box...

john

Hi John, I'm not aware of that issue. As you would expect, Windows is our largest user base (for a variety of mechanical CAD applications) but we have enough OS X users for me to be aware if this was a widespread problem. Mike says it doesn't affect him so I think the best course of action is to contact the technical support team via our website. I do hope you find time to do this and that they can replicate / solve the issue.

http://www.3dconnexion.com/service/technical-support.html

Kind regards

John

@box said:

Thanks Mike but its not about me and one discount, it's the huge market out here that they seem to be ignoring.

Hi guys, John from 3Dconnexion here. We're not ignoring Australia / SE Asia but we don't have resources to put someone in place there yet (including a webshop operation). Our first webshop outside Europe / US will open in Japan soon.

One of my colleagues (UK based) is responsible for most of our "emerging markets" (basically anything outside Europe and the US). This includes Australia and he tells me we have a couple of really good resellers over there (Digital3D and LEAP).

Kind regards

John

@hieru said:

That's great Mo53ley and thanks for taking the time to respond - although I was talking about the fast zoom button (between the forwards and backwards buttons)

I would still like to use forwards and backwards, but then use the fast zoom button for a double click as it makes navigation easier and takes the strain off your index finger.

Hi Hieru, there may be some confusion as there is not a "fast zoom button (between the forwards and backwards buttons)"

As you can see from this picture, there are two thumb buttons (like on some other mice) and these (by default) provide the QuickZoom functionality when you are in a CAD application.

So, despite not having the extra button you are looking for (to assign a double click to), we think you'll find using CadMouse to be a very comfortable experience, not least because its full-size design supports your hand (and fingers) very nicely

@hieru said:

Is there no customisation for the 'fast zoom' button? Personally I'd like the option to switch that to a 'double click' function.

Hi Hieru, you can customise the thumb buttons (they are the ones shown on the driver GUI with the triangle symbols (as these are the symbols on the actual buttons).

3DxWare 10 driver interface
https://www.dropbox.com/s/jbr0oza1leeb7r2/Image1.png?dl=0

However, at the moment the driver doesn't allow you to assign a double click BUT don't worry, CadMouse isn't even available until the end of the month so we have this request on the list and will work out a sensible way of making it possible. The challenge is where to stop in terms of making commands available. For example, if we make double click available, why not Ctrl+LB, Alt+LB, Shift+LB, Ctrl+RB, Ctrl+MB, etc etc. The list is kind of endless and we don't want people to be overwhelmed when they browse for available commands. Anyway, thanks for the suggestion and as mentioned above, we expect to make it possible to do what you want, we just need to figure out the most practical way for the user

@pbacot said:

Middle click is used wherever you want in OSX. CAD and 3d get high use, but power users in OSX would program as many buttons as they want (your driver DOES allow assignment to buttons?). CAD is not different in OSX this way. Why would you think CAD in OSX would be different?

I am not sure I am interested in the extra button, because I don't know why I'd want another button instead of downclicking the wheel. Do I have to cock my finger up and back to hit it? My index finger is now resting near or on the wheel all the time. I do have interest in any well-made mouse, and your scroll function and precision sound great.

Thanks pbacot, can you give some specific examples of the MMB functionality in CAD apps on OS X (apart from SketchUp)? Our core market (and therefore knowledge) is mechanical CAD (SolidWorks, Inventor, Catia etc) and these are all Windows based. In these applications, the MMB performs a variety of functions such as pan / rotate / confirm selection (depending on the application). If we can pinpoint some specific examples of the MMB's role on OS X we can raise the priority of developing the CadMouse OS X driver.

Our driver does indeed allow button customisation. Hopefully the link below works as it shows an example of our nice and clean driver interface.

3DxWare 10 driver interface
https://www.dropbox.com/s/jbr0oza1leeb7r2/Image1.png?dl=0

Regarding the dedicated middle mouse button (which you refer to as "the extra button"), it sounds like you've misunderstood its location on the CadMouse. It's actually a full size button, sitting between the left and right buttons. Your middle finger rests very naturally on it and after a couple of days of use you'll find it's MUCH more comfortable than pressing the scroll wheel. Again, click the link below for a (rough) image illustrating the position of the 3 primary buttons (left, middle, right).

Illustration of MMB
https://www.dropbox.com/s/tj4jj653sd4eq77/CadMouse_Front_Up_RGB%20-%20mouse%20button%20pointers.png?dl=0

The button sitting behind the scroll wheel opens (by default) an application specific radial menu. Simply swipe the mouse cursor up / down / left / right to activate a command (you can easily customise these radial menus too)

Gesture / radial menu button

Youtube Video

Sorry for the long post but hope it clarifies a few things and I am looking forward to learning more about the MMB functionality on OS X.

@db11 said:

@mo53ley said:

We're ramping up production as fast as possible but Chinese new year doesn't help

John
3Dconnexion

John, any date set for CadMouse support in 3dxWare for Mac OSX?

Thanks to Mike for replying too. We need OS X users to express interest in CadMouse. The main reason for no OS X driver yet is that the Middle Mouse Button (MMB) isn't used in anywhere near as many applications on OS X as it is on Windows (where pretty much every CAD application makes fundamental use of it). Obviously the MMB is very useful in SketchUp regardless of whether the user is on Windows or OS X. Despite this, the first investment a SketchUp user on either OS should make to supercharge their model / view manipulation is a 3D Mouse like the SpaceMouse Wireless or SpaceMouse Pro (wireless version also available)

@krism said:

This looks very interesting but you can't actually buy one yet. No date for when you can. Personally, I find this kind of marketing frustrating.

Hi Kris, the first CadMouse inventory hits our warehouses at the end of February. We're ramping up production as fast as possible but Chinese new year doesn't help

John
3Dconnexion