Forgive me but what is @fredo ? is that instgram or something

Hello, I have no Idea how to direct message Fredo.

1st Question: How do I DM Fredo for Help?

2nd Question: is the new lord of the tool bars update deal with the the fact that I need to set my external monitor as my "main screen" in order to work on in my large SU monitor. this is fine but when I go back to use my laptop on it on it own my desktop icons are a mess.

3rd Question : thrupaint and LOTT is not showing up on my Sketchucation my licence page.

Nothing pops on the Ruby Console

@fredo6
I'm have a tough time getting answerer regarding you products. Forgive me I'm new to using a public forum for customer service . I don't know how to message fredo directly please help.

I have tried several times to figure out why I cannot get LOTT to vignette to show up on my external monitor. (using SU 24 on windows laptop. and LG second monitor. ) In order to use LOTT on my big external monitor I need to make the 2nd screen my "main screen" with in the display settings. This allows the LOTt vignettes to travel off the laptops screen and into my work space of SU. this makes a ton of problems with other programs and my desktop is a mess when I'm working only on my laptop.