I have used Sketchup everyday for 11 years. I have had a some trouble with SU2014. I asked Trimble 2 SU tech questions over the last month. Both times Trimble Tech answered my question 3 days later. Can you really call that Support.
SU2014 is very buggy. It freezes up at least 3 times a day. I have beta tested software before and this seems like a beta version. It seems to me that Trimble is not that interested in SU. I really didn't have that much trouble with 5, 6 and 8. I miss Atlast Software.