@gaieus said:

Haha... Congrats (although it seems it wasn't our help...)

Well kinda cause that way i knew what wasn´t causing the problem

problem solved!!! i did a restore system to a few weeks ago and that did it! i think a crash bandicoot ps1 game was the one that messed up everyting...so now it works fine thks for all ur help guys!

Yes Gaieus it only happens with new models, when i open an old one (even one made in this same laptop with the same SU) it saves fine i even do some new modeling in the file and still saves fine.

@unknownuser said:

Well, that's not an ideal card (most probably does not support OpenGL at the level SU would need) but disabling HW acceleration should "fix" any issues with crashes.

Yes may not be the best for SU but this have never happened before i dont even remember SU giving me that much of bugsplats or any other mayor problems it used to work fine, and i have dissabled the hardware acceleration, in fact ive always worked like that in SU and still this is new; is there any type of video card configuration i can try or something i can tweak? maybe a win7 update messed that up...

I dont use cc cleaner i use tuneup utilities and it has the same feature, now i know my video card its a Mobile Intel(R) 965 Express Chipset Family.

...and by the way thomthom i did a disk scan using this same tuneup utilities and didnt show any problems, maybe i can use another program?

really?

Thks guys, Gaieus i tried dissabling hardware acceleration many times before but nothing, i don´ t know what video card im using i may need help to figure that out but i´ ve used sketchup for many years now in this laptop and never gave problems, my SU is 7.1. Once i name the model i hit save buttom and it crashes, a windows notification comes up saying that the application stoped working and to close SU, but no bug splat appears and the model is not saved.

Thomthom it appears to happen only when i model from scratch, i tried saving a model that wasn´ t mine and everything ok i even tried savig a model i did a few months ago with this same SU and OS and laptop and it saved normally.

Hi guys recently ive been having some problems with sketchup it works fine until i try to save my work it crashes once i hit the save buttom ive unistalled it and re installed it but nothing works.I use SU pro7 and OS windows 7 ultimate i stoped using SU for a long time so i cant tell if maybe an update messed up SU. please help

@dkendig said:

Are you serious?... You're making thomthom do your dirtywork because you don't feel like contacting us yourself? Awww c'mon, Keith's not that scary, I promise. support@asgvis.com I swear it won't hurt.

sorry about that always thought that thom was one of u guys or at least a close one to u, and that his requests would have more value coming from him than from a simple user like me whose request will just pile up with the tons of other requests.

@dkendig said:

Did you also check the box for "Include Frame Number"?

yes that was my problem at first.... now i have a new problem here it is:

http://forum.asgvis.com/index.php?topic=7600.msg44499;topicseen#new

haven´t receive response from asgvis about my problem, maybe there really busy patching
just in case can anyone (i know it will be thom ) tell me the steps to render an animation in this new version?